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Microsoft Teams for MacOS Stuck “Loading”

Microsoft Teams for MacOS Stuck “Loading”

Posted on November 29, 2021 by Mitch Bartlett Leave a Comment

Users of the Microsoft Teams app for MacOS may encounter a problem where the entire screen is blank except for a splash screen that says “Loading Microsoft Teams…”. This message stays there forever and Microsoft Teams never loads.

You can often fix this problem with these steps:

Fix 1 – Add Teams to Accessibility Screen

  1. Select the Apple menu, then choose System Preferences.
  2. Open Security & Privacy.
  3. Select Accessibility on the left pane.
  4. Click the Lock icon at the lower-left part of the window, then type your password.
  5. Ensure that Microsoft Teams is checked. If it’s not listed, select the + then select Microsoft Teams.
  6. Restart Microsoft Teams, and it should now load successfully.

Fix 2 – Clear Teams Folder

  1. From the Finder, hold down the Option key on your keyboard, then select Go > Library.
  2. Open Applicaton Support > Microsoft > Teams.
  3. Delete everything in the Teams folder.
  4. Restart Microsoft Teams and see if it loads successfully.

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Filed Under: Office, Software Tagged With: Microsoft Teams

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Baby and Daddy My name is Mitch Bartlett. I've been working in technology for over 20 years in a wide range of tech jobs from Tech Support to Software Testing. I started this site as a technical guide for myself and it has grown into what I hope is a useful reference for all.

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