Sometimes you may need random information for support purposes such as the MAC address, serial number or version of the OS to your Amazon Kindle Fire tablet. There are no labels on the device with this information. You’ll need to use the menus in the OS to access them.
5th Generation Fire Models
MAC Adddress
From the Home screen, open “Settings” > “Wi-Fi” > “Wi-Fi MAC Address“.
Serial Number
Open “Settings” > “Device Options“. The “Serial Number” is displayed on the screen.
System Version
Open “Settings” > “Device Options” > “System Updates“. The version of the Fire OS is displayed.
Older Models
- From the home screen, tap the settings gear in the upper-right corner, then tap “More“.
- Tap “Device” at the bottom of the menu list.
- The “Serial Number“, “MAC Address“, “SystemVersion” as well as other information is displayed on the screen. Note that the System Version indicates the version of the OS build specifically for the Kindle Fire and not the version of Android.
This tutorial applies to the original Kindle Fire, as well as the HD7, HD8, HD10, and HDX models.
Duane says
Thanx for the corrected info on the Kindle Fire HD 10.1 5th generation. Worked like a charm for MAC. – Duane – Tampa
Lextowngal1025 says
Thank you LaylaJeanne! Your extra steps got me there after searching everywhere!
ANDERSON RODRIGUEZ says
That information is wrong. The only way to look for the mac address in a 5th generation fire tablet id by pressing the wifi address network you are connected to and and clicking on the 3(three) vertical points in the right top corner of the screen, once there, click on “Advanced” and there are all the info you need, thanks
Leslie says
The comments from LAYLAJEANNE were most helpful by directing me to the 3 dots and the “Advanced” choice. The official instructions for Kindle Fire didn’t go nearly far enough.
Laylajeanne says
This was very helpful. Thank you. You left out a couple of steps for the MAC Address that aren’t necessarily obvious.
From the Home screen, open “Settings” >”Wireless,” > “Wi-Fi” > 3 dots upper right > “Advanced” > “Wi-Fi MAC Address“.
Sir Gonville Ffrench says
We tried it while running on 4.5.5.1 but could not get it to complete.