When trying to take pictures using the Camera app on the Apple iPhone or iPad, you may experience a problem where the app will launch to a black screen. When this happens, users are unable to take a photo and the options usually seen within the app are unavailable. There are a few steps you can take to fix this problem.
- First try to force quit the “Camera” app, then relaunch it. You can do this by pressing the “Home” button once to go back to the main screen, then double-pressing the “Home” button to bring up the list of running apps. Swipe the Camera app upward off the screen to close it.
- Second, try to reset the iPhone by pressing and holding “Home” and “Power” simultaneously. Turning the device off and then on again may work as well.
- Third, if none of the above steps have worked, try turning MMS on. Some users have reported this helps. Go to “Settings” > “Messages” and slide “MMS Messaging” to “On“.
- Fourth, make sure you have enough memory to hold photos. You can check under “Settings” > “General” > “Storage” to see if you have enough space.
Hopefully one of the above processes have solved the problem with your Camera app. Please leave a comment below and tell us about your experience.
heidi says
The first one worked for photos app, thank you!