If you’re experiencing problems with your Samsung Galaxy Tab S, you may want to try to soft or hard reset the device using these methods.
Soft Reset
If the device is frozen or unresponsive, try pressing and holding the “Power” button for about 20 seconds. This should force the Galaxy Tab 10.1 to restart normally.
Hard Reset
A hard reset will set the device back to factory default settings and erase all data on the device. This is normally done when troubleshooting methods prove to be fruitless.
Option 1
- With the device powered off, press and hold the “Home” and “Volume Up” buttons while powering on the device using the “Power” button.
- The Recovery Screen will appear. Use the volume buttons to toggle the highlighted selection to “wipe data/factory reset“. Press “Power” to select it.
- Highlight “Yes — delete all user data“, then select “Power” to choose the selection.
- Once the reset completes, you will be prompted to “reboot system now”. Choose this selection to restart the device.
The hard reset is complete.
Option 2
- From the Home screen, select “Apps” in the upper-right corner.
- Choose “Settings“.
- Select “Back up and reset“.
- Select “Factory data reset“.
- Select “Reset device“.
- Select “Delete all“.
After a minute or two, the hard reset will be complete.
This post applies to models SM-T70, SM-T701, SM-T705, SM-T800 SM-T801, SM-T805, and SM-T807 of the Galaxy Tab S.
Natalie winslow says
July 2, 2019 at 5:00 amThis has actually now worked just give it some time and if in any doubt press everything that you did for about 10 seconds and leave it to sort itself out and it will take you through the steps in getting it back to the beginning start up details
Natalie says
July 2, 2019 at 4:50 amThis method had worked fine but now I all I get is the Samsung symbol flashing at me and I’ve tried doing everything again but nothing is working is this normal? Any suggestions on what to do now?
Nevan Bridge says
April 21, 2017 at 1:10 amHi. I’m giving my Galaxy Tabpro s to someone. I decided to factory reset it. It was going along nicely then a message came up saying there was a problem. The screen came up with a keyboard and options (which I can’t remember!!). Now the tablet is unresponsive to anything. When you power on the device name comes up and then disappears and comes on and disappears etc. Also I can hear a faint noise when powering on or off. I’ve tried and hard and soft reset but the device is unresponsive!!
Kathy says
October 1, 2016 at 9:45 pmI just updated to Marshmallow; however, the update never finished. Now my Galaxy Tab S is frozen, with word SAMSUNG pulsing on a black screen. Can’t turn off or on, successfully.
I’ve contacted everyone (Samsung was useless!) with no resolution. Please HELP!
Bob says
June 28, 2016 at 11:44 pmGalaxy Tab A functioning normally but when adding phone or other numbers (ala ordering ) the numbers do not enter in the order they are inputed. Any suggestions?
ramesh says
February 24, 2016 at 10:46 amI have a Galaxy Tab S, SM-T800 and the WiFi/Bluetooth touch is not working even after soft restart.I tried to do hard reset by using Volume Up Button + Home Key Button + Power Button is not happening. even soft rest is working if i do power button + Volume Down Button.and i tried Volume Down Button + Home Key Button + Power Button is going to ODIN MODE..i would request some one suggest on this.
Jay says
January 26, 2016 at 4:27 amI have a Galaxy Tab S, SM-T800 and the WiFi/Bluetooth wont turn on. It constantly spins that its turning on but never actually turns on.
Busayomi says
November 18, 2015 at 4:23 pmi Samsung tab 2 started having this frozen and rebooting issue immediately i did a hard reset. So this solution will not work for me since the hard reset started the problem in the beginning. Any idea on what to do? Thanks.
Dan Dimick says
November 13, 2015 at 12:10 pmOption #2 was just as easy and worked flawlessly!
Edwin Maranga says
August 21, 2015 at 3:00 pmThanks alot. I followed the instructions of option 1 and reset my Samsung galaxy tab 10.1.