What can be more annoying than realizing your computer’s speaker and microphone are not connected to Zoom Meeting? You joined the respective video conference eager to share useful information with all the participants but there’s no audio. You can’t hear them or they can’t hear you.
Maybe you already tested your audio connection before the meeting started by clicking the Test Computer Audio link and everything worked just fine.
Don’t panic, we’re here to help you out. Follow the instructions in this troubleshooting guide and you should be able to quickly solve this Zoom audio problem.
Zoom Meeting No Computer Audio Fix
- Make sure to click on the Join with computer audio button. In this manner, you allow Zoom Meeting to connect to your computer’s speaker and microphone.
Useful tip: If you always connect to Zoom using your computer’s speaker and microphone, you can enable the option to Automatically join audio by computer when joining a meeting, and you won’t need to grant Zoom access to your speaker and mic every time you join a new conference.
- Check the speaker and microphone volume and ensure it’s audible.
- Make sure your audio devices are properly connected and are not muted.
- Disable Bluetooth. If your computer is connected to an external audio device via Bluetooth, resetting the connection might help. If the respective device is in another room, you won’t hear it. Disabling Bluetooth will automatically switch audio input and output sources to your computer’s built-in speaker and microphone.
- Change the output source and use a different speaker, if possible. Maybe your speaker suddenly stopped working.
- Use a different input device, a different microphone if you’ve got one at hand. Maybe your mic is not working properly.
If the issue persists or you don’t have a second speaker or microphone to test with, here are two useful troubleshooting methods that may save the day.
1. Run Windows 10’s built-in troubleshooters
Windows 10 features a series of useful built-in troubleshooters that you can use to automatically fix various computer issues with a single click.
Since we’re talking about Zoom audio bugs on computers, we recommend running the following troubleshooter as a first troubleshooting method: Speech, Playing Audio, Recording Audio, and Bluetooth if you’re using Bluetooth connected speakers and microphones.
To run these troubleshooters, open the Settings page → go to Update & Security → Troubleshoot → select and run the four troubleshooters one by one.
2. Check your privacy settings
Windows 10 lets you control which apps and programs can access your microphone and camera. This option is part of Microsoft’s privacy strategy whereby the company gave Windows 10 users more control over their private data.
If Zoom is not allowed to use your microphone, the other video conference meeting participants won’t be able to hear you. Make sure Zoom audio access is enabled on your machine.
- Open the Settings app and go to Privacy
- Scroll down to App permission, select Microphone
- Go to Allow desktop apps to access your microphone
- Turn on microphone access for desktop apps.
There you go, we hope the solutions listed in this guide helped you to fix your Zoom audio problems on Windows 10.