When you click on “Add shortcut to My Files” in OneDrive, the tool automatically creates a shortcut right in the root of your OneDrive folder. But when you try to move that shortcut to another location, you may sometimes get an error message that says OneDrive cannot do that. Let’s explore what you can do to solve the problem.
What to Do If You Can’t Move OneDrive Shortcuts
Check If the Shortcut Target Was Deleted
This error message usually indicates the target of the shortcut is no longer available. Maybe you deleted it, or the individual file is no longer shared with you. Open a new browser tab, log in to your OneDrive account and simply delete the problematic shortcut. After a few minutes, File Explorer should automatically remove the shortcut.
Unlink Your PC
Try unlinking your PC, and check if you notice any improvements.
- Click on your OneDrive taskbar icon and go to Settings.
- Then click on the Account tab.
- Select Unlink this PC and then click on Unlink account.
- Wait for one minute, and then link your PC back.
Update your app to the latest version. Running an outdated OneDrive app version may cause all sorts of glitches, including this shortcut error we’re covering in this quick guide.
Go to OneDrive Settings, click on the About tab, and check what app version you’re running.
Then go to the official OneDrive webpage, and check if there’s a newer version available. If this is the case, click on Download OneDrive for Windows to update your app.
If the problem persists, try resetting the app.
- Press the Windows and R keys to open a new Run window.
- Paste the following command in the Run window:
- Restart the app and check if the error persists.
By the way, if you get an error message that says Windows can’t find the path you mentioned, run the following commands:
C:\Program Files\Microsoft OneDrive\onedrive.exe /reset
C:\Program Files (x86)\Microsoft OneDrive\onedrive.exe /reset
Suppose you can’t move your OneDrive shortcuts. In that case, this may indicate the target of the shortcut was either deleted or is no longer shared with you. Try unlinking your PC, and update the app. Additionally, reset Onedrive. If the issue persists, open the OneDrive web app and remove the shortcut.
Did you manage to solve the problem? Let us know in the comments below.