• Skip to main content
  • Skip to primary sidebar

Technipages

Tutorials and fixes for smartphone, gadget, and computer problems

  • Topics
    • Android
    • Browsers
    • Gaming
    • Hardware
    • Internet
    • iPhone
    • Linux
    • macOS
    • Office
    • Reviews
    • Software
    • Windows
    • Definitions
  • Product Reviews
  • Downloads
  • About
Fix: Office Doesn’t Recognize the Command It Was Given

Fix: Office Doesn’t Recognize the Command It Was Given

July 3, 2021 by Madalina Dinita 3 Comments

Microsoft Office may sometimes fail to open your files. When this issue occurs, your Office apps may throw a confusing error suggesting the command was not recognized. Restarting the app doesn’t usually solve the problem. If you’re looking for a better solution, follow the troubleshooting steps below.

What to Do If Office Doesn’t Recognize the Command It Was Given

Create a Copy of the Problematic File

Does this error usually occur when you’re trying to open and edit a document someone has given you access to? Check if downloading the file on your computer solves the problem.

Additionally, create a copy of the file that triggered the error and save it on your desktop. If possible, save it under a different format that Office supports. Then, use another program to open the file, make a few changes and save it again. Use your Office apps to open the new file and check if this method solved the problem.

Launch Office Online

office-online

If the error affects your Office desktop apps, check if you can use the web apps to open the problematic files. Office Online apps aren’t usually plagued by the same glitches affecting the desktop apps, so do give this workaround a try.

Ask Another User to Reply With That File

Asking one of your colleagues to reply with the same document may fix the problem. They don’t even need to upload it again. You could use this workaround if the file you’re trying to open was sent via a chat group or another app that supports the “Reply” option.

Update Office

Make sure you’re running the latest Office version on your device.

  1. Launch one of your Office apps and click on the File menu.
  2. Then, go to Options, and click Update Options.
  3. Hit the Update Now button.
  4. Restart Office and check if the error persists.

update microsoft office

Repair Office

If your Office Suite installation files got corrupted, repair them and check the results.

  1. Navigate to Control Panel, click on Programs, and go to Programs and Features.
  2. Then click on Office 365 or Microsoft 365 and hit the Change button.
  3. Launch the Quick Repair option.repair-microsoft-office
  4. If the issue persists, run the Online Repair tool as well.

Conclusion

If your Office apps won’t recognize the commands, you gave them, launch Office Online and check if the issue persists. Then check for updates and repair your Office installation files. If this error is preventing you from opening your files, create a copy of the problematic file. Then use a different program and save that file under a different format. Which of these solutions helped you solve the problem? Let us know in the comments below.

You Might Also Like

  • Windows 10 Doesn't Recognize Android Device
    Windows 10 Doesn't Recognize Android Device
  • Fix Bixby Does Not Recognize My Voice
    Fix Bixby Does Not Recognize My Voice
  • Galaxy S10 Doesn’t Have a Notification Led
    Galaxy S10 Doesn’t Have a Notification Led
  • What to Do When WhatsApp Web Doesn't Work
    What to Do When WhatsApp Web Doesn't Work
  • Fix - Outlook Search Doesn't Work
    Fix - Outlook Search Doesn't Work
  • Fix Notepad++ Doesn't Show Up in Open With
    Fix Notepad++ Doesn't Show Up in Open With

Filed Under: Office Tagged With: Office 365

Reader Interactions

Comments

  1. Ben R says

    November 26, 2022 at 8:36 am

    nope still cant open publisher

  2. Ben L. says

    May 11, 2022 at 1:22 pm

    Hey Daniel, did you end up solving this issue?

  3. Daniel M says

    April 12, 2022 at 7:58 am

    This did not fix anything at all.

Did this help? Let us know!

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Primary Sidebar

Recent Posts

  • How to Print Labels from Excel Using MS Word Mail Merge
  • What Is NVMe Over TCP (NVMe/TCP)
  • Android Mobile Hotspot: How to Change the Password and Name
  • Windows 10: How to Force Quit and App
  • What is Dumpster Diving?
  • How to Download iOS 16 Beta 3 on iPhone or iPad
  • What is a Security Compromise?
  • Mastodon: How to DM Someone

Who’s Behind Technipages?

Baby and Daddy My name is Mitch Bartlett. I've been working in technology for over 20 years in a wide range of tech jobs from Tech Support to Software Testing. I started this site as a technical guide for myself and it has grown into what I hope is a useful reference for all.

You May Also Like

  • Best High-Spec Tech Gadgets for the Home Office 2022

© Copyright 2023 Guiding Tech Media · All Rights Reserved · Privacy