Users of the Google or Google Assistant for Android may find times when the app displays a message that says “Offline. No network available. Check your connection and try again.“. It may display this message even when their is an Internet connection.
Try these steps to fix this issue.
Fix 1 – Toggle Airplane Mode
Slide down the notification bar, then switch “Airplane Mode” on. Wait about 10 seconds, then turn Airplane Mode back off.
If the above steps do not work, you may want to try to restart the phone.
Fix 2 – Clear Google App Data
- Open “Settings” > “Apps” > “Google App” > “Storage“.
- Select “Clear data“.
Dana says
I had the same issue and was able to fix it by going into my Setting> Connections> Data Usage> Mobile Data switch to “ON”
Michael Winkler says
I have tried both steps and nothing works. No clue why this is doing this.
Kara Aiello says
My LG phone is offline. I can’t get it back online, make calls or do texts. I got a text saying my Sim card was changed and I did not notify that. Was my phone hacked? How do I correct? I have tmobile
sinazo says
hi I have problem my google chrome is not working,i tried everything it says offline check connection when using my data but its fine on wifi
Brian Polonsky says
i have a oneplus 3 and i am trying to use my google voice but my phone keeps saying off line, it is not offline, i toggle airplane, i tried clearing cache in storage, in memory, been trying other things online, any help
Huy Nguyen says
Switching on/off airplane worked.
Caroline Hart says
where do i find storage in the google app
Carl says
A have a Galaxy S8. Sorry but this didn’t work.
Joyce says
It did! Yeah!!! On my zte max xl