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Fix Dashlane Not Working in Google Chrome

Fix Dashlane Not Working in Google Chrome

Posted on March 28, 2021 by Madalina Dinita 12 Comments

There are various password managers available on the market, each offering unique sets of features. Dashlane is a versatile tool that you can entrust to save and manage your passwords. The built-in password generator can quickly generate complex, secure, unpredictable, and unique passwords that cyber-criminals won’t be able to crack. Unfortunately, Dashlane may sometimes stop working in Chrome. In this guide, we’ll explore how you can quickly troubleshoot this problem.

How to Fix Dashlane Issues in Chrome

Quick Fixes

  • Make sure your Dashlane extension icon is green. If it’s orange, this means you’re not logged in.dashlane extension chrome
  • Log out of your account, refresh your browser, log back in and check the results.
  • Next on the list, use the Dashlane Web App. Log in to your account and hit the Sync Now button to automatically sync your login information.dashlane sync now
  • Restart your browser three or five times in a row and check if you notice any improvements.
  • Make sure your launch Chrome in administrator Mode. Right-click on your Chrome desktop shortcut and select Run as administrator.
  • If you’re using a virtual keyboard (on-screen keyboard), disable it and use your physical keyboard instead. Dashlane provides limited support for virtual keyboards.

Update Chrome and Disable Your Extensions

Make sure you’re running the latest Chrome version on your device. Click More options (the three dots), go to Help, select About Google Chrome and check for updates.update google chrome

Then, click again on More options, select More tools, click Extensions and manually toggle off all your extensions except Dashlane.

disable browser extensions chromium

Update Dashlane and Check Your Settings

Don’t forget to update Dashlane as well. Click the extension icon and go to More. Then select Go to extension info and hit the Update button if there’s one available. If there’s no update option, this means you’re already running the latest Dashlane version.

dashlane go to extension info

Under extension info, scroll down to Site access. Make sure Dashlane can access all the websites you’re visiting. Switch on the Allow in Incognito option if you want to use Dashlane while browsing the web in private mode.

dashlane extension allow on all sites

If you’re on Android, go to Settings, select General and make sure the Autofill option is enabled.

dashland enable autofill android

Disable Chrome’s Built-in Password Manager

Chrome comes with its own password manager that may sometimes interfere with Dashlane. Disable this Chrome feature and check the results.

  1. Launch Chrome, click on More Options and go to Settings.
  2. Then go to Passwords and disable Offer to save passwords and Auto Sign-in.

chrome disable offer to save passwords

If the issue persists, uninstall Dashlane, restart your computer, and then reinstall the browser extension.

Conclusion

If Dashlane doesn’t work in Chrome, make sure the extension is enabled, and you’re logged in. Update your browser and disable all the other extensions that might be interfering with Dashlane. Don’t forget to disable Chrome’s built-in password manager to prevent software conflicts. Hit the comments below and let us know if Dashlane is working properly now.

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Filed Under: Internet Tagged With: google chrome

Reader Interactions

Comments

  1. Bill Fallon says

    April 9, 2022 at 12:05 pm

    These comments were helpful.. Dashlane is in a death spiral. As I have told them, the odds that I will renew my Premium DL subscription are comparable to those that Putin will be awarded the Pulitzer Peace Prize this year.

  2. JEFF CHARNSTROM says

    April 5, 2022 at 7:29 pm

    Since updating to Dashlane the browser extension, Having problems with logging into certain sites that display this message “For security reasons you’re unable to use the Back, Forward and Refresh buttons in your browser” 3 attempts and you have to reset passwords. Can access sites manually with a browser that does not have this extension. The conclusion Dashlane is now problematic as a browser extension.

  3. Jeff says

    March 23, 2022 at 7:10 am

    I was having the same issue. I deleted and reinstalled the extension a few times. I would see the Dashlane extension show in the bar but it would disappear. What I found out was you need to pin the extension! Click on the extension icon in the browser and make sure the pin symbols is blue.for Dashlane Now I see it in the browser!

  4. Raymond Fredrick says

    March 8, 2022 at 12:40 pm

    I installed Dashlane in chrome. Now it does not need a password to open, just click on the extension and the to Dashlane opens without a password. I’ve been hacked badly and uninstalled it, which worked fine until someone decided to make it a chrom extensiojn only.

  5. Ted Sas says

    March 3, 2022 at 9:06 pm

    Dashlane is a disaster now does not work with Chrome
    suggest you find another provider – I have used Dashlane for three years with no problem now it is useless. so much for improving their offering. why fix something that was not broken by breaking it?

  6. Jud says

    January 25, 2022 at 5:20 pm

    Problems with the new Dashlane. I was told I needed the Safari extension to use this version. I took the check mark out of the Dashlane Legeacy and checked the new one. I tried to log in, which worked but none of my passwords are in the account. I was told if I used chrome to log in my password file would sync. I could not log in with Chrome, so no password file yet. I accessed my file on line a few days ago, prior to starting all of this.. I am very concerned that I will not be able to retrieve this file

  7. Carolyn Appenzeller says

    January 5, 2022 at 9:05 pm

    I recently renued my Premium membership with Dashlane and now I seem to be blocked from it. Reading other comments it seems to be a big problem. What is going on? And how do we get connected again?

  8. Edward R. Leary says

    December 23, 2021 at 11:30 am

    Does not work in Chrome. Followed instructions. Latest version of Chrome Installed. [Version 96.0.4664.110 (Official Build) (64-bit)]. I have been used Dashlane Desktop for some time and been pleased with its functionality. Moving to the Browser has been disappointing and filled with frustrations.

  9. Sue Richard says

    December 16, 2021 at 10:04 am

    No, this did not help. I cannot log into Dashlane and after paying for Premium it has locked me out.

  10. Karla Rusco says

    October 31, 2021 at 4:45 pm

    I used Dash lane some time ago. Helped with remembering passwords, etc. Was trying to do some work on the Computer, message popped up suggesting Dashlane to help with password management. Previously had used the program to assist in remembering passwords on multiple platforms. So Thought it would be helpful.

    I was ok with the annual price to “protect” all my accounts etc. Tried to begin. have received multiple debits and not able to stop, remove, get a refund, etc. Can’t find a reference of who I could call and talk to resolve.

    Disappointed and now it has taken my money. HELP

  11. L Williams says

    July 30, 2021 at 12:47 pm

    cannot log in to the extension on Chrome, the login area doesnt exist, it is just a solid green oblong.
    works just fine in firefox.
    Any suggestions?
    I have tried all your suggestions

  12. John Campbell says

    July 12, 2021 at 3:54 pm

    Dashlane does not appear with chrome on my android tablet. I have to open the DL app to get autopilot with almost all apps. How do I fix this? Not the end of the world, exactly, but upsetting anyway..

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