Error “Unable to Join Network” on iPhone & iPad

When using your Apple iPhone, iPad or iPod Touch, you may get an error that says, “Unable to Join name Network” when you try to connect to a Wi-Fi network. Try the following suggestions to fix this problem.

Check Security Settings

• Ensure that the Security setting for your device matches the setting on the wireless router you’re connecting to. (WEP password, WEP hex or ASCII, WPA, or WPA2)

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Manually Add Network

• The wireless router may not always broadcast the SSID. In this case, you must learn what the SSID is, and enter it manually under “Settings” > “Wi-Fi” > “Other “.

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Check Router Settings

• Security settings on the router can lock you out such as MAC address filtering. Research whether or not there are these types of restrictions on the wireless router.

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Reset Network Settings

• If all else fails, you may need to reset your network settings on the iPod Touch. Clearing things out and starting over sometimes can work wonders. Open “Settings” > “General” > “Reset” and select “Reset Network Settings“.

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Reset Network Equipment

• If you have access to your wireless router, try resetting it. Most of the time you can do this by pressing a small button on the router, or unplugging it for 10 seconds, then plugging it back in.