Confused about how to scan using the Canon Pixma MX922 all-in-one printer? We’ve got the steps for you.
You can use the IJ Scan Utility on your computer to scan documents from your computer. The IJ Scan Utility is installed using the disc included with your Pixma 922 or via driver download and install from the Canon website.
- Launch the IJ Scan Utility. Windows users can launch it from “Start” > “Programs” > “Canon Utilities” > “IJ Scan Utility” > “IJ Scan Utility“. MacOS users can select “Go” from the Finder, then select “Applications” > “Canon IJ Scan Utility“.
- Load the documents you wish to scan on the scan surface or in the document feed tray.
- Select one of the following options:
- “Auto” – Auto detect documents on platen or document feeder and scan.
- “Photo” – Scan photos placed on the platen.
- “Documents” – Scan a document placed on the platen.
- “Custom” – Scan with settings set under “Settings…”.
- “Stitch” – Scan multiple pages and combine them together to make one image.
Files are saved in the format and folder specified in “Settings…“. Be sure to check the section that matches the selection you have chosen.
You can scan to an email message under “Settings…” by using the “Attach to e-mail” selection.
Brenda says
June 16, 2019 at 8:54 amI should have read the reviews before I bought this printer if I had I would have definitely chosen something else. The scanning process is nothing but a pain. Something that should be so simple is way to complicated. I pulled the instructions up on line followed them more times that I care to think about, still would not scan. Wouldn’t recommend this printer if you think you may have to scan something at some point unless you have lots of time to waste.!!!!
A Godly Man says
November 28, 2018 at 5:04 pmUse Scan Utility built into windows… you’re welcome
Stephie Smith says
November 14, 2018 at 8:12 pmWow! 16 comments and they are all negative.
I bought a TR8500 last Friday and spent hours trying to get it to work. Today I replaced it with an old standby my second MX922. I love it! it set up in an hour instead of days, works just fine. I great office tool in my opinion.
Stephie Smith
FarmerBob says
September 17, 2018 at 3:37 amA neighbor just had their MX922 lock up on them. The B200 “Anything on the planet” Error. Guess they do that. So since they had just bought a ton of ink, I got an MX922, at an obscene price, to replace an Epson WF-3620 that had amazing scanning software and scanner. But their print heads gunk up easily. So is this 922 software bad because the printer is bad and old and Canon didn’t bother to update their (scanning) software or make it universal like Epson so it glides with all releases? Anyone have any third party that they have used other than VueScan that you might recommend?
Well I guess I really can’t complain $39 for the printer and tons of third party ink that cost me nothing and cheap ink in the future until this thing goes B200. Guess I’ll have to breakout my old $5K Lino-Hell scanner, which I haven’t needed since the Epson basically did it all. That’ll be a rich trying to get that back up on running.
Guess that’s what I get for being cheap.
P.S.
I REALLY HATE THIS PRINTER!!!
Ted says
August 9, 2018 at 11:11 amI just bought the MX922 yesterday to replace a dead IP4300. I’ve got it mostly working after hours with it..
The scan does not work. Scan gear says ‘Cannot communicate with scanner for these reasons:
Scanner is turned off
USB cable is disconnected.
Please check and try again.
Of course the MX922 is turned on and the scan lamp comes on.
USB cable disconnected. Give me a break. The printer was set up for USB operation and prints from my PC with Win10.
I am still searching for a fix. Have not talked to Canon yet, but that is probably the route I will ned to take. I have spent at least 6 hours on this thing. I did not expect it to be a full time job.
My IP4300, now dead, and Pixima Pro 100 never gave me these hassles.
David Block says
April 20, 2018 at 10:50 amI’m having the same frustration as others. despite hours on-line looking for directions, I’m still unable to scan.
Cathryn says
April 14, 2018 at 12:51 pmWasted 3 hours now, trying to scan an 18 page document with my Canon PIXMA TS9120 and save it as one file, whether it be in Canon’s “My Image Garden”, using “StitchFix” or Adobe Reader. StitchFix can’t do more than 2 pages. Worst software ever. April 2018. The quality of the scanner is good, however.
Kate says
January 28, 2018 at 6:41 pmEveryone said Canon is so great. I hit one button on my HP and it scans a PDF file beautifully. So far Ive wasted an hour off my time and gotten nothing but frustration. Canon has a long way to go and I am so sorry I bought this piece of ______. Wish I could send it back but I’ve had it over a month and am stuck with it. What a waste of time and money.
Jacquie says
October 27, 2017 at 6:03 pmI am having a hard time scanning from my MX922 CANON printer. I have followed all the directions, but still nothing works. Ready to through this printer in the garbage. Using it is an act of frustration. This printer is only a few months old. Very disappointed with it.
M Robinson says
September 4, 2017 at 8:50 pmI just purchased this Pixma Mx922 and this was not easy. I am very technologically savvy and this process has been a headache, to say the least. First I did not realize there were 2 paper trays, now I can not get the printer to print or scan under the wireless LAN. If this keeps up, I will be sending this printer back for a refund.
Brenda Mitchell says
November 17, 2016 at 1:20 amI am having trouble scanning a photo and sending it to my compluter. Any directions??
lilymarielee2004 lee says
September 29, 2016 at 10:26 amI tried print there is no image or writing when I press scan, or copy I just purchased a new set of ink
JANET KAUFMAN says
August 18, 2016 at 5:57 pmwhere do we insert the phone jack line on the MX922 CANON printer to fax ?
William Orcutt says
July 30, 2016 at 11:53 amWe have gotten a new laptop and I want to add it as a scanning destination. I have tried everything. Any suggestions?
Lynn says
July 25, 2016 at 2:51 amMy Canon Pixma printer…scanner does not have an attach to email function. Should there be one and where or how does one find it?
Valerie says
April 19, 2016 at 5:46 pmMy problem is the same as Beths above plus I want to scan to email and the OK but is not working it shows in the colour blue not white as usual
Vic Gammill says
February 6, 2016 at 6:46 pmImage Garden is just turned on by default to view the scans. You can turn it off, but it lets you QA your scans before you take away the source.
In email or an application where you want to insert the scans, browse to the folder where the files are.Thre is a default or you set your directory in preferences. I set mine for OneDrive.
If you are in Win 10, then you may have other issues. Canon released some Win10 drivers in November and December, but not remote scanning. Canon fixed all of the MX922 drivers in mid-January so everything works now, including wireless scanning.
Beth Bauer says
January 11, 2016 at 3:05 pmI have been using my Canon MX922 to scan documents and then send them as email attachments. All of a sudden my documents are ending up in the image garden and there is no way I can see to get it to an email. The only options are to print or delete.
Toni says
November 27, 2015 at 12:46 pmWe are trying to scan a document but the pages, which are fed right side up and all facing the same way are received via email randomly upside down, sideways, and right side up. We are using simplex. Please advise.