• Skip to main content
  • Skip to primary sidebar

Technipages

Smart phone, gadget and computer tutorials

  • Topics
    • Android
    • Gaming
    • Hardware
    • Internet
    • iOS
    • MacOS
    • Office
    • Software
    • Windows
    • Definitions
  • Product Reviews
  • Downloads
  • About
Adobe Illustrator: File Could Not Be Read Due to an Error

Adobe Illustrator: File Could Not Be Read Due to an Error

Posted on December 28, 2020 by Madalina Dinita 1 Comment

Many users complained that Adobe Illustrator says it could not read their files due to an error. This usually happens when users try to place a file in Illustrator.

But the program does not offer any details about that error. In this guide, we’ll focus on what you can do if you’re getting this generic error.

Fix Adobe Illustrator: The File Could Not Be Read Due to an Error

Save The File Using a Different Program

The good news is that most of the time, you can use a different program to open the problematic file. Try Photoshop or the image viewer that came with your OS.  If you’re running Windows 10, use Paint. If you’re on Mac, use Preview.

paint save file as

The next step is to simply re-save the file using the other program. When prompted, agree to replace the original file with the one you’re about to save. Place the newly saved file in Illustrator and check if the error is gone now.

By the way, Illustrator cannot open certain JPG files. Re-saving them in the common JPG format should do the trick.

Save as TIFF

Another solution is to save the file using a different file format. For example, if Illustrator can’t open a JPEG file, use a different program (maybe Photoshop or Paint) and save it as a TIFF file.

save file as tiff

Upgrade Illustrator

Get the latest Illustrator version and check if you can open the problematic file now. Maybe this issue is caused by corrupted links.

Try any Illustrator version that’s above 24.1. Adobe has implemented a series of useful fixes that allow the program to ignore corrupted links.

Go to the Adobe Creative Cloud Application and hit the Update button.

Check Your Assets

If you placed assets in that document, check if they’re corrupting your file. Finding that asset means solving the problem. Illustrator users reported that sometimes the assets created with the pen tool may cause this issue.

Open a new file. Place the assets you used in that file one by one. The trick is to export the file after adding each asset. Check if there’s an asset that does not let you export the file. That’s probably the culprit.

You Might Also Like

  • How to Clean the PS2 and Fix "Disc Read Error"
    How to Clean the PS2 and Fix "Disc Read Error"
  • Fix "An unexpected error is keeping you from copying the file" Error in Windows
    Fix "An unexpected error is keeping you from copying…
  • iTunes: 'The file "iTunes Library.itl" cannot be read' Fix
    iTunes: 'The file "iTunes Library.itl" cannot be read' Fix
  • Windows: Fix "We can't verify who created this file" Error
    Windows: Fix "We can't verify who created this file" Error
  • Outlook: "Can't Create File" Error When Opening Attachment
    Outlook: "Can't Create File" Error When Opening Attachment
  • Outlook: Solve "The file username.ost is in use and cannot be accessed" Error
    Outlook: Solve "The file username.ost is in use and…
  • Solve "The iTunes Library.itl file is locked" Error in iTunes
    Solve "The iTunes Library.itl file is locked" Error…
  • Adobe Reader: Change Highlight Color
    Adobe Reader: Change Highlight Color
  • Google Chrome: Open PDF in Adobe Reader
    Google Chrome: Open PDF in Adobe Reader

Filed Under: Software Tagged With: Troubleshooting

Reader Interactions

Comments

  1. Patricia says

    February 17, 2021 at 2:44 am

    saving using paint worked but the image quality depreciated.

Did this help? Let us know! Cancel reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Primary Sidebar

Recent Posts

  • How to Increase the Size of Text on Any Website on iPad
  • Chrome: How to Fix Can’t Scroll Using Scrollbars
  • Samsung Galaxy S 21 Plus: How to Check How Much Memory Is Left
  • Google Photos: How to Export Your Albums
  • Bitwarden: How to Deauthorize All Sessions
  • Bitwarden: How to Clone an Entry
  • Bitwarden: How to View Your API Key
  • How to Fix Microsoft Teams Error 0xcaa80000

Who’s Behind Technipages?

Baby and Daddy My name is Mitch Bartlett. I've been working in technology for over 20 years in a wide range of tech jobs from Tech Support to Software Testing. I started this site as a technical guide for myself and it has grown into what I hope is a useful reference for all.

Follow me on Twitter, or visit my personal blog.

You May Also Like

  • Encapsulated Postscript (EPS) File
  • File Compression Utility

© Copyright 2021 Technipages · All Rights Reserved · Privacy