Discord is a software similar to Skype, but for gamers. It’s versatile and organized in its design which allows you to have massive servers with multiple channels or group chats. Both support screen share and video.
So, if you’re having an issue with your video settings on Discord or you need help setting up your camera, here are some tips when adjusting your video quality settings on Discord.
Adjusting Discord Settings
You should know that it’s video settings can only be accessed on a computer or laptop. If you are using Discord on your phone or other similar devices, Discord will automatically default to the device’s built-in camera and the issue may be within your internet issues.
So, once you’re logged in on your computer, go to your settings by going to the bottom left of the screen. Click on the little cog that appears next to your name and mute/deafen buttons. After this, under App Settings, click Voice & Video.
Locate Your Camera
Here, Discord will display numerous voice settings and some video settings. You can find the type of camera that Discord is using under Video Settings. There is a drop-down menu where you can find all the cameras attached to the computer, whether it is the camera you use for recording or your own computer’s built-in camera.
Troubleshooting Discord Video Quality
Here’s what to do if the video quality ends up looking like pixel art:
First, check if it is your camera that is causing the issue. You can check this within Discord’s Voice & Video settings by clicking Test Video. If it comes out grainy, try looking through a camera app to see if it is just Discord.
If your camera still shows a blurry image, then it may be time to look for a nicer webcam. Be careful when using them, though, as they are easy to hack and spy on others and should be taped when not in use or unplugged.
If this doesn’t work, try uninstalling and reinstalling Discord. If this alone doesn’t work, then uninstall Discord and type in the computer’s search bar “%appdata%” and click on the folder that shows up in the search. For mac, find the ~/Library folder. It is usually hidden by default but try looking for it by clicking on Go → Library in the Finder Menu, then click on Finder Preferences. Under the Devices section, find the Hard disk’s option.
Now you should be able to find that folder. Next, in the %appdata%/~Library folder, delete the Discord folder and all contents within it. Now, reinstall discord and see if this made a difference.
If Discord shows you perfect resolution when you test the camera and reinstalling it hasn’t helped, then the issue may lie with your internet. Lack of bandwidth, too many devices on one wifi, bad internet, it could be all or one of these things. Try resetting your modem and router to see if the issue can be fixed this way.
If you find that the wifi doesn’t reach the area of the home you’re in, consider buying a wifi range extender. This device plugs into the wall, picks up on the wifi in the home, and emits the same wavelength of the wifi so that devices in other places can use it with less issue.
If none of these tips work, check out the r/DiscordApp for posts that highlight similar camera issues. Discord’s own support website has posts from other users who have had similar issues or updates on their solutions.