Zoom unexpected error 2008 can make users pull their hair out. It usually occurs when users try to launch their Zoom webinars.
The error message reads as follows: The meeting has an unexpected error. Error code: 2008.
Image how annoying the following situation can be: you’ve been working for weeks on what you want to be a stellar webinar only to realize you can’t start it.
The Zoom error 2008 is often triggered by invalid permissions or expired licenses. For example, the host did not install the Webinar add-on, or the license is no longer valid. Another possibility is that the IT admin forgot to assigned the Webinar license to the host.
How to Fix Zoom Error 2008
- Go to the Zoom.us web portal
- Click on User management
- Check if you have a valid Webinar license. Make sure the license is visible and check if it’s still valid.
This quick solution should work for most users. However, if you still can’t start your webinar, here are some additional workarounds.
1. Disconnect from Zoom and log back in. Simply signing out and then signing back in should be enough to refresh the webinar license settings.
2. Check your connection. Since we’re talking about video content, make sure you’ve got a fast and stable Internet connection. You can restart your modem, install the latest firmware update on your router, use a cable connection, and disconnect other devices using the connection at the same time.
3. Whitelist Zoom. Make sure to add Zoom on your antivirus and firewall list of allowed programs. If you don’t do that, your security software might block certain Zoom features and even block the program completely.
4. Reinstall Zoom. If nothing worked, you can reinstall the program. Go to Control Panel → Uninstall a program → select Zoom and hit the Uninstall button. Download and reinstall Zoom again.
We hope error 2008 is gone and you can now successfully use the platform to host your webinars.