A common question Android users may ask is “Why does my Android randomly restart itself?” At one point or another, every Android device I’ve owned has had this problem. There are a few common reasons your Android might restart on its own. Let’s take a look at them and see if we can fix it.
Cause #1 – Bad Apps
In most cases, random restarts are caused by a poor quality app. Try uninstalling apps you don’t use. Be sure the apps you do use are reliable, especially the apps that handle email or text messaging. My wife recently discovered her Galaxy S5 would restart sometimes when receiving a text message. Switching from the Verizon Messaging app to Hangouts for text messaging fixed that issue.
You may also have an app running in the background that is causing the Android to randomly restart. When a background app is the suspected cause, try the following, preferably in the order listed:
- Uninstall apps you don’t necessarily need. This goes especially for any apps that control sound, ringtones, wallpaper, have fancy widgets, or use GPS.
- Ensure all apps are on the latest version. Upgrade everything you have from the Play Store by going to “Menu” > “Settings” > “My Apps“.
- Uninstall apps that run in the background. From a fresh restart, go to “Settings” > “More…” > “Applications” > “Running“. If you see anything listed you can live without, uninstall it. If you cannot uninstall it, freeze the app if possible.
Cause #2 – System Apps Are Disabled
Did you play around with disabling Android apps? If you went too far and disabled apps that are required to run the Android OS, it may be causing your restarting issue. Have a look under “Settings” > “Applications” and swipe over to the list of apps that are “Turned Off” or “Disabled” and enable any apps that may be needed for your device to function properly.
Cause #3 – Overheating
Many Android devices are designed to shut off automatically if they become too hot. If you have your device out on a 100 degree day while trying to use 4G, GPS, and the screen is set to the brightest setting, it might restart itself or shut down. Try to take it easy and maybe disable features you don’t need.
Overheating shutdowns shouldn’t be a regular problem though. If your device is overheating regularly, contact the retailer or manufacturer about it.
Cause #4 – Loose Battery
Of course, this problem only occurs on devices with a removable battery. My Droid 1 and Samsung Galaxy S4 were notorious for suddenly restarting. Sometimes they would shut off and never turn back on. It turned out that in both cases, the battery was coming a bit loose. Just a slight jab at the device would quickly unseat, then re-seat the battery, causing it to reset.
The most common reason for this is the rear cover has become slightly bent and is no longer holding the battery into place. Another reason is the gold battery connectors are bent out of shape. Over time, the connectors may get worn down.
There are two ways to tackle a problem with a loose battery:
-
- Purchase some mounting tape, then affix a small piece to an area of the rear cover so that it holds the battery into place better.
- Purchase some mounting tape, then affix a small piece to an area of the rear cover so that it holds the battery into place better.
- Turn the device off, remove the rear case and unseat the battery. Locate the battery connector pins. If possible, use a small screw driver to pry the connectors into a position where they will make better contact with the battery.
Cause #5 – Corrupted System Software
Sometimes the Android system software gets corrupted. If you are using a custom Android ROM, try a different version of the ROM or another type of ROM altogether. If you’re not using a custom ROM, your only option may be to try a factory reset of the device. Beware though, a factory reset will erase data from your device. On most Android devices, you can perform a factory reset by going to “Settings” > “Backup & reset” > “Reset device“.
Cause #6 – Stuck Button
Sometimes the “Power” button can get some water or gunk stuck in it. Be sure that nothing is jammed in the button opening. Also check to make sure your case is not putting pressure on the button at all.
Cause #7 – Defective Hardware
If everything above has been tried and your Android is still randomly restarting itself, you may just have a bad device. Contact the retailer or manufacturer about the problem. You may not have that option if you have a custom Android ROM installed. In that case, you may want to take your question to the maker of your particular ROM.
FAQ
My Android is low on battery power and restarts when plugged in. Why is it doing this?
You are likely not giving the device enough power. Ensure you use the correct power adapter and cable and plug the Android into a wall outlet, not a computer or other device with USB ports.
Do you have any other advice for your Android that restarts? Share it in the Comments section below.
Mahdi says
My Tecno restarts when I turn on data. It can restart more than 10 times and becomes very slow and hot
Help meeee
Nishad says
My phone get restart 5 times a day without doing anything and also while i was using it. My ohone samsung A21S. Please give some solution
anonymous says
my huawei Y6II restarts when i open intagram why? and what can be the solution.
Alexis Flowers says
I have a Moto G4 play and it ONLY restarts when I’m near or inside a grocery store..
Cat says
My samsung note 10 plus randomly restarts when I have my launch pad for ableton on chrome makes it restart when plugged in randomly
Isaac says
Also me my infinix smart five at times restarts it’s self.
Zayne says
V19 neo restarts almost everyday. I have tried all of the ones above even went to service center but they give the phone back without fixing the issue. I don’t trust the brand.
Chris says
My Samsung A50 will always restart whenever I make a call for over 5 minutes sometimes less than that time
Chrismicky Matinz says
My infinix smart 4 restarts by its self 5 minutes after begin switched off and my storage space is low. Pls what could be the problem
M.Easaraj says
I have a nokia 2 vrsion 7.1.1 I
My phone is automatically restart
1- I watch you type video then I charge my phone then automatically restart thereafter I turn of my data solve that then some apps remove that finally solve that
2 -next day automatically restart when I unplugged charger so I plugged continuously
3-then I do factory reset but continuously that problem
PLEASE SIR I NEED WHATI DO
Abid says
My huawei Y6 pro keeps restarting when I’m not using it….its power button is not working well like you have to apply force to turn on and off the device is that the issue? & also storage space is full too 😑 i mean like this all started happening few days ago & I didn’t installed any app but it was working fine now it’s restarting what should i do? 🙁
Abisola says
My itel S15 is restarting randomly whenever I am charging it. What can I do please?
Ankit Nayak says
Sir,
I am using Realme 3(android10 OS/MediaTek Helio P70/brought it in May 2019)(encrypted),when realme 3 phone is switched on it Starts on screen after entering password it comes phone storage need to be cleanup and I can operate it for few Seconds (but can’t uninstall apps,delete videos files) and then it restart again and keeps on doing,it starts then can use phone for few seconds (can’t make any changes in device)And restart again in few seconds and this process keeps continuing then I make it power off even in power off sometime it get switched on without switching it on (mostly software/hardware error?)
I tried pressing phone(Realme 3)volume down and Power button, it show recovery mode on left side but then phone switch off and restarts again.
i am fearing most important data loss(unbackup)
Local technicians and service centre saying data can’t be recovered and need to do flashing using SP flash tool
Can I recover all my phone Data like whatsapp & its data,apps,messages, videos,photos,contacts, documents files even if There is problem with locked bootloader/ software/firmware corrupted/ error?
Please help
Thank you
dilshan ravishka dewappriya says
My oppo a3s keep restarting after installing a new display but aint restarting frequently when i dont use my phone it automatically shutdown and restart what should i do?
Othman says
My infinix note 5 restart randomly when insert sim card
Rozi nanca says
Hello my s7 keeps on restarting like hell that it wont let me thru the main screen of my device. Every time I charge my phone I just see it keeps on restarting. I deleted and disable the following that keeps the phone lag and avoiding on restarting over and over again. Pls someone help me with this problem, if there is no solution on fixing it. Should I take to the professionals?
EMJ-Media says
My Nokia 8 restarts when the btty is 50% below.. the only way it stops it’s by charging it to full… any help? Also the phone gets hot… I’m confused and worried…
Kunal says
@Susan
Here’s a random one…my samsung a70 reboots itself at 1145am ONLY when i have it near my works pc. If I’m using my own pc or not near the office it doesnt reboot. Only when near my works pc and always at 1145am (gmt). What’s that all about?
I AM HAVING THE SAME PROBLEM. MY PHONE GETS OFF AND ON ON ITS AT AROUND 11.30PM APPX EVERYDAY AND I DONT KNOW WHATS HAPPENING!
IS MY HACKED? PLS SOMEONE TELL ME PLS!
Suzan says
Here’s a random one…my samsung a70 reboots itself at 1145am ONLY when i have it near my works pc. If I’m using my own pc or not near the office it doesnt reboot. Only when near my works pc and always at 1145am (gmt). What’s that all about?
aditya says
my mi a1 keeps rebooting on its own ,any help would be appreciated. please reply soon as possible
Roans says
I have the same problem
Lena Gyldenblom says
Hi I have a samsung galaxy edge s7. I’m wondering and im worried because my phone restarts 20 to 30 times right after each other even when the rest isent done could you know my problem with this and my phone is burning more up on the edge of the galaxy idk what to do im 12 I can’t any of the grown up things and my phone is my mom’s old one.. T^T
Eif Muhammad Irfan Osman says
@Farid khan sell the phone away and buy a new phone. ;) can sell s9+ at gunit for a good price my friend.
Sarah says
My Nokia 7 Plus sometimes restarts on its own (which I don’t really care about) but sometimes, the screen flashes while it’s restarting. Help?
Farid Khan says
My phone is Galaxy S9+ and it some times restarts twice i reset it but still it’s restarting.
Nish says
My Nokia 8 automatically restarts everytime I use camera app or when the charge in below 65% . Any solution????
scp says
Samsung S6 Active – constant refreeze reboot problem. Solution: reduce CPU usage by choosing Device Maintenance and setting battery usage to “Med”.
Pranav says
I’ve installed custom rom in my device. After using, when I keep it idle (locked) it automatically restarts mainly when I use high memory apps ( google, instagram, etc). It also automatically restarts when I use my camera, I switch on my camera, try to get some clicks and it automatically restarts!!!!… Help me with this, is there any app, Flashable zip, or anything which will work for my problem, please help me out.
Muhammad Islam ulhaq says
My S7 Edge restarts randomly. When I put my phone on charging after some time when I saw it my device says to use pin code instead of finger print as your phone was restarted. Please tell me solution .
Jen Galeia says
A phone with an inbuilt battery can also suffer with loose battery connections if the battery has been replaced in the past (like my S6)
Its currently running off the mains and all thr symptoms listed for the loose battery fits right down to evem slightly tapping it making it restart. Opened it up, the cable is so loose it just popped away with VERY little effort.
Kevin says
ATTENTION USERS!!!
I have tried some methods to fix the problem, where our phones keeped freezing and restarting/rebooting themselves. RECENTLY SOMETHING (SAME THING) DESTROYED MY SD CARD.I found the problem AND MAYBE a solution, so listen carefully:
1. FACTORY RESET YOUR DEVICE
2. RUN IT IN SAFE MODE.
-IF THE DEVICE STOPS RESTARTING ITSELF, THE REASON IS THE APP ( YOU WILL NEED TO FIGURE OUT, WHICH ONE)
-IF IT’S STILL RESTARTING, THERE MUST BE A PROBLEM WITH A BATTERY!!
Thank you for seeing and reading my comment and i hope, this was helpful.
FFFF says
An app can’t make your phone restart with a background process. If you’re phone is restarting, the problem is with the OS. Please don’t spread misinformation when you don’t know what you’re talking about.
Kaysey says
Okay, so my LG G4 is almost brand new and it will shut down in my pocket while the screen is just off. I’ve factory reset it and that works for a while but then I’ll shut it down once and then the issue comes back. I don’t have any sketchy software installed and hardly any apps at all. I’ve searched through so many websites and forums to fix it. Does anyone know how to fix my problem?
Yash12345 says
My newly huawei y9 2019 is constantly restarting by itself … it gets stuck on the welcome note… i also reset my device several times but in vain… what should i do ?
Steven says
My phone is a G3 Samsung and ever time I’m in a middle of a game and sometimes just opening the game my phone would restart
Lew Kim says
I have an Android version 6.0.
It automatically restarts when my mobile is on.. I did a hard reset, factory data reset, uninstalling the not so important apps.. But still, problem exist. How can I fix this? I hope you could help me.
youknowwho says
my phone has crazy rebooting issue since yesterday, when i put on the communication line it rebooting like crazy but when i remove the line it just operate fine. i don’t think any one can give help with this issue i just need somebody with similar problem thus we can share our frustration.
Anonymous says
I have an android 6.1.1 (I think) it did a “soft reboot” I was on 70% in a system app called “google account update” then I found out it’s sorta like a web view I started useing it like it was a true web view app then 2 or 3.5 minutes later, it preforms a “soft reboot” this is my first time seeing an automatic soft reboot I forced soft reboots on my lg 5.1.1 with root on it. But this is different, was it the app “google account update” being abused as a web view?
Mikus says
Hello!
My LG-E975 ran pretty smoothly for past 5 years, but since last week it randomly restarts, both when i use it, and when i don’t (standby). When it does restarts, it doesn’t ask for PIN code, as it would in normal restart. I keep my apps to minimum, just essential ones. I guess this started because of recharging in a car, using 2.1 V charger for the first time.
Could it be, this charging in a car made damage to the battery? Can it be fixed (by factory reset exp.)? Or is this phone too old and just showing its wear?
Nikhil says
Hello,I have Redmi note 3 and I am having issues. while playing PUBG my phone automatically restarts..this happens everytime in playing a match.please help!
Ruby Burton says
Hey my boyfriend downloaded pictures off his really old phone into his new one an ever since he did that it his phone kept on restarting itself
DSG says
Are there any dump logs or debug logs that could help identify the offending app or hardware?
leonidas urquiza says
my galaxy note 3 automatically on its own factory reset is this possible.
Nida says
My samsung A5 2017 is restarting on its own i have restored it but still the problem is not solved ☹ i really need help wiyh this ….
any other solution?
Navnit kumar says
Hi guy’s, My mobile is Asus zenfone 2 it’s automatically getting restart again and again sometimes it’s not opening also don’t know why? If u know than pls let me know.
Ahmad Sadeq says
Hi i have android car dvd player and it have restart problem I tray reset and factory reset but same problem what I can do?
moses says
i have a galaxy note3 but is giving me a problem now. it will go off it self then boot again it self. when it boots again it will come low battery by 0% but when i remove the battery then place it inside the phone again the battery % will go high again but the phone cant stay on unless i put charger inside for a while. sometimes the battery percentage will like 90% then the phone will go off and if i take out the battery then put it inside again the battery percentage will come like 50% so please i need your help is the fault from the battery or the phone
Mod says
I have a Nokia 3 device which was running on android 7.1..1
I got an OS upgrade notification which i upgraded to android 8.0.
After that was successful, my device henceforth restarts after every call..
kindly assist please.
Thanks.
Osmaan Gony says
I have galaxy S6. Recently i am facing this probelm and i have use this all things such are change the USB & Adapder, Uninastall all the apps that i don’t use and also factory reset have done but still i don’t get any solution.
Lois says
Hi, I have an Android phone, Coolpad Catalyst. Anyway, when I don’t use it for a while, it restarts by itself and the internet will be gone till I reboot the phone myself. I think it may be the battery or could it be wakelocks? Not sure. Any help would be appreciated.
Tomas Ström says
DO NOT pry on the battery contacts! I can’t even begin to tell you how many phone I have repaired in a workshop that people destroyed the contacts on. I have yet to see a phone where the contacts are the culprit for reboot issues.
Faro says
Hey guys, my Lenovo does the same thing as Rajat posted (pls see his comment). After two months, somehow it decided to wake up. It looks/looked perfect, but this morning it started to do that endless rebooting again. However, this time it decided to turn on, keep functioning normal for a while, and then get into that routine again. It must be a common problem with Lenovo (No more Lenovo again!)
DemnChris says
My sony phone keeps restarting whenever i turn it on. I really need help on this one :(
Shubha says
My mobile restarts when i close my recently used apps…Y is it so? Please help me solve this …
Keena says
Please help me, I can’t do anything at all on my phone. I think removing the battery would have solved this, but my phone has a non-removable battery. All my phone is doing is shutting off then back on. I can not do anything at all, I really need help!
Keena says
Ok so I was just watching a youtube video on my phone, and i turned the volume up. Then the whole screen froze and my phone shut off. Now it’s just shutting itself on and off and I can’t do anything with it!! I have an alcatel one touch fierce evolve 2 xl ( I think it’s called that ) CAN SOMEONE HELP ME PLEASE??
jack says
hi my lenovo A916 keep restarting again and again until when I plug it on charger,what could be the problem please help
MrE says
the galaxy s3 mini I use only ran 2 apps now it just keeps restarting over and over I think its just defective
Bendo versluut says
Yes very helpful though unable to find what I need ,my umx phone just shut off and won’t turn back on when i plug it in the start up screen shows then phone shuts off and restarts when I put battery back in with it plugged in to the charger it shows100% it came on once for about a min n a half then the bs started over again n e help would be greatly appreciated thanx
Z says
IT WORKED FOR ME. Though factory reset was the worst option I could think about it helped…Thanks for reading this comment!
Wally Whyte says
My Innjoo i2s has been going off and on lately. Sometimes I plug it on when phone is down and I see 99%. Changed battery yesterday and still same thing. Now I’ve been charging for over 30 minutes and it’s still on 1%. What do I do? If I try making or receiving calls it goes off and reboots. Sometimes it goes off and never comes on making the phone to overheat.
Chris K. says
what if a factory reset does not solve the problem? Is there any way to check for missing or corrupt files Within The Android operating system? Sort of like a scan disk that Windows used to use? My phone now Works but it only sort of works if that makes sense. I don’t have many apps running on it and ironically, when it was working perfectly, I probably had about 135 apps. I probably now have something like 25. I have no malware, viruses or anything malicious on the phone. All of my temporary junk files and cache has been deleted. It’s an LG G3 running Android 5.0.1 that worked absolutely Flawless for a little over two years and now is not working. Occasionally it’ll take 5 minutes to boot from the logo screen but sometimes it only takes 20 seconds. Other problems include apps that never load past the background colors. And sometimes, when I turn it on there’s an exclamation point where the data connection signal should be. Help! I probably put in a good 24 hours worth of work on this phone
Rajat says
My phone isn’t working properly. It is just showing two three seconds of boot animation and it looks like this same is put on loop. It never finishes its booting operation and just keep on rebooting itself. First it shows company’s logo and then the model name and this happens again and again. It itself when it consumes all the power.
Mr farhan says
Hi . my lenovo s850 keep restarting again and again and again until i plugged in the charger even when my battery is 100% . pls help .
bekher says
I reset my phone for the first time, and it still cannot fix my phone…and I reset my phone with no memory card inside my phone for the second time, it fixed my phone and it works well now. I format my memory card to ensure that there is nothing left in my memory card to avoid the same problem happened again
Amal says
my nokia xl is restarting everytime after a service sometime it works upto 20 minutes sometimes it switch off at the time of booting itself normally it works for more time when the battery charge is below 50 percent????