If you are experiencing problems with your Ring Doorbell, you may want to perform a factory hard reset on the device. Here’s how its done.
- Locate the orange button located physically on the back of the doorbell.
- Press and hold the orange button for more than 15 seconds.
- Release the button after 15 seconds. The light on the front of the doorbell should flash a few times indicating the device is resetting.
- Let the device complete the reset for about 5 minutes, and the hard reset should be completed.
Lisa Brazil says
I went thru the steps for reset but when I go to the app on my phone it shows a login page, ?
Mitch Bartlett says
@Bob – I would purchase a ring screwdriver. https://www.amazon.com/gp/product/B071YW88XN/ref=as_li_qf_asin_il_tl?ie=UTF8&tag=technipages-20&creative=9325&linkCode=as2&creativeASIN=B071YW88XN&linkId=b157086e5d006e25fabac4b7d9aa0349
Bob Aplin says
How do I remove the ring doorbell from the wall to access the orange button. I no longer have the screwdriver for the two bottom screws. Suggestions?
Harald says
Thanks. Was very herlpfull. Got to know how long to what.
S Woolcombe says
Don’t work at all for me,
Changed my router and cant connect any of my 4 cameras since
Followed every procedure on line
Randy Andeers says
Thanks! This was really helpful. I didn’t notice that little button.