Enable or disable the Microsoft Outlook 2016 email notification setting using these steps.
Outlook 2016 Client
Fix 1 – Main Setting
- From Outlook, select “File” > “Options“.
- Select “Mail” in the left pane.
- In the “Message arrival” area is a setting for When new messages arrive. Check or uncheck the “Play a sound” box.
Also ensure the “Show New Mail Desktop Alert” selection is chosen. Check by right-clicking the Outlook icon in the taskbar (near the time).
Fix 2 – Mail Rules
- From Outlook, select the “Home” tab.
- Select “Rules” > “Manage Rules & Alerts“.
- Ensure all rules listed here are set to play a sound. A speaker will show on the line for that rule if the rule is set to play a sound. If there is no speaker, select the rule, then choose “Change Rule” > “Play a Sound…” then choose the sound you wish to play.
Fix 3 – Windows Sound Setting
Ensure the sound is working on your computer. Right-click the speaker icon down by the time, then choose “Open Mixer Volume“. from there, make sure “System Sounds” is turned up where it can be heard. Also make sure it is set to use a valid WAV file, and that your speakers are plugged in and powered on.
Also ensure that Outlook is turned up where it can be heard.
Outlook Web Access (OWA)
- Login to your Outlook Web Access site.
- Select the gear icon located at the upper-right corner, then choose “Options“.
- Select “Settings” on the left pane.
- Scroll down to the “message options” section, and select or de-select “Play a sound when new items arrive” as desired.
How do I change the actual sound played when I receive an email?
That would be a setting in Windows. Go to “Control Panel” > “Hardware and Sound” > “Sounds“. From there, you can select “Desktop Mail Notification” in the list, then use the “Sounds” dropdown menu to select a desired sound. You can also select “Browse…” to select almost any WAV formatted sound.
I don’t have these options. Why can’t I find this setting?
You are probably using an older version of Outlook like 2007 or 2003. Under those versions you go to “Tools” > “Options“ > “Preferences”> “E-mail Options“ > “Advanced E-mail Options“ > “When new items arrive in my Inbox“ > “Play a sound”.