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Fix “Error 1321” When Installing Office 2016 or 2013

February 28, 2016 by Mitch Bartlett 2 Comments

Some users may receive “Error 1321. Setup cannot modify the file” when attempting to install Microsoft Office 2016 or 2013 in Microsoft Windows. To solve this problem, try these steps.

  1. Use “File Explorer” to navigate and right-click the folder that you are installing Office to. (i.e. C:\Program Files\Microsoft Office)
  2. Choose “Properties“.
  3. Uncheck the “Read Only” box.
  4. Select the “Advanced” button.
  5. In “Advanced Attributes“, ensure the “Encrypt contents to secure data” box is not checked.
    Windows file encryption setting
  6. Select “OK“.
  7. Choose the “Security” tab.
  8. Select the “Edit” button.
  9. If “Everyone” is not in the list, select “Add“, then type “Everyone” to add the “Everyone” group to the list.
  10. Select “OK“.
  11. With “Everyone” selected, check the “Allow” box on the “Full Control” line.
  12. Select “OK“, then “OK” again.
  13. Navigate to “C:\ProgramData\Microsoft“.
  14. Right-click the “Office” folder, then choose “Properties“.
  15. Repeat steps 3 through 12 for the “Office” folder just like you did the “Microsoft Office” folder.

Close all open windows and try to install Microsoft Office again. Hopefully it installs without a hitch.

Did this tutorial fix things for you? Share your experience in the Comments section.

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Filed Under: Office

Reader Interactions

Comments

  1. vit says

    January 18, 2018 at 3:54 am

    there is no ADVANCED on FONTS folder!

  2. smriti says

    June 21, 2016 at 3:21 am

    I faced same problem . Then I read what exactly error said. It said that i don’t have permission to alter a particular file at a specified path. I changed the permission of that file and it worked.

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Baby and Daddy My name is Mitch Bartlett. I've been working in technology for over 20 years in a wide range of tech jobs from Tech Support to Software Testing. I started this site as a technical guide for myself and it has grown into what I hope is a useful reference for all.

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