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iPhone Maps Navigation Won’t Work (Gets Stuck)

By Mitch Bartlett 13 Comments

My Apple iPhone navigation feature seems to not work properly when I travel. I use both the Apple Maps and Google Maps apps, and both have the same issue where it simply will not go into navigation mode. After researching this issue thoroughly, there are some things you can do to solve this issue.

Note: This post assumes you have GPS enabled.

1. Restart the iPhone

Restarting the iPhone will force it to grab new wireless tower information. Press and hold the “Power” button, then power it off, then back on.

2. Enable Data Roaming

Make sure your iPhone can connect to as many wireless towers as possible by enabling data roaming under “Settings” > “Cellular” > “Roaming” and turn “Data Roaming” to “On” (green).

3. Enable Wi-Fi

Navigation features can use nearby Wi-Fi networks to determine where you are. Make sure Wi-Fi is enabled under “Settings” > “Wi-Fi“. You don’t have to be connected to a Wi-Fi network for it to help you navigate.

 

These steps have helped me greatly. As soon as I did all three of these steps, navigation in Maps worked flawlessly.

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Filed Under: iOS Tagged With: iPhone

Reader Interactions

Comments

  1. BRS says

    November 15, 2019 at 2:40 pm

    How to get Maps app working again; VERY simple solution that worked for me on my iphone 7 and hopefully works for you; please follow this path:

    Open up Google app>tap on ‘More’ (bottom lower right)>tap on ‘Settings’>tap on ‘General’>tap on ‘Default apps>check Open Maps in: ‘Google Maps’ (sets this as default).

    Kindly post this solution on other tech sites, including Apple please, to help others as well, thanks!

  2. Pete Moortgat says

    June 16, 2019 at 7:59 am

    No this did not help. I even deleted app and reinstalled it

  3. Mariam says

    June 12, 2019 at 6:52 am

    I am having the same problem .My navigation starts working when I start driving then it stops .

  4. Nabil says

    November 20, 2017 at 3:47 am

    it works once then it stops

  5. Santiago says

    August 31, 2017 at 7:51 am

    Restarting works but next day i have to do it again.. Do I have to upgrade my phone.. mpas its upgraded

  6. Janet L. Thomas says

    June 28, 2017 at 10:48 am

    My maps app has stopped working. When I touch my maps app it brings up my phone contacts list.

  7. Michele says

    December 3, 2016 at 7:44 pm

    My navigator speaks to me when I start off then stops. What am I doing wrong?

  8. S gough says

    August 17, 2016 at 5:16 am

    Can’t get my navigation to play through my speakers

  9. Justin says

    July 25, 2016 at 1:44 pm

    Restarting works temporarily. Next day, I have to restart it again. App Store affected too.

  10. Adam says

    June 21, 2016 at 3:13 am

    Hi there mine is still not working
    Is the any other way

  11. Mitch Bartlett says

    March 15, 2016 at 7:32 pm

    Seems like you have selected the mode that gives transit directions. Try changing it to driving, walking, or biking.

  12. Amy knight says

    March 14, 2016 at 8:31 pm

    When trying to use maps it says…transit directions are not available between these locations

  13. Rodger Riley says

    August 31, 2015 at 11:38 am

    hey we did what you said and it worked great, thanks for sharing you knowledge, Rodger and Terri

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