You can place calls from your Samsung Galaxy S7 over an available Wi-Fi network with the Wi-Fi calling feature. The feature is handy if you’re in a place with Wi-Fi and no voice signal. Enable or disable the feature with these steps.
- From the Home screen, select “Apps“, then choose “Settings“.
- Select “Advanced calling“.
- Select “Wi-Fi calling“.
- Slide the setting to “On” or “Off” as desired.
When this setting is set to “On”, your phone will automatically place calls over Wi-Fi if it is connected to a Wi-Fi network. You may notice much clearer, high-definition calls if connected to a strong wireless network.
You can also tap “When Roaming” to tell your S7 which network to use when roaming.
FAQ
Why don’t I see this setting?
Not all carriers allow Wi-Fi calling on their phones, so the setting may be removed.
Debbie says
I have spent hours trying to get this set up, I had phone unlocked from previous provider, wifi icon is greyed out and there is no option for using to turn wifi calling in settings, we have no phone service so I need wifi calling, any help would be appreciated
Kenneth Green says
I have exactly the same issue as Rick Emmons
“I have a S7 Samsung. At home my wifi works great. However, unlike most wifi areas, my S7 wifi does not work. In fact the WiFi calling icon is ghosted out. I’ve spent hours with Optus trying to figure out why this is. Every action that could be imagined I have tried multiple times unlocked several times even full factory reset. It was previously a Vodafone postpaid mobile now it’s Optus,,,, WiFi calling worked fine with Vodafone but now not with Optus. I have noticed regardless of what I do I keep getting the Vodafone build and apps restored even when I do factory reset, I suspect there is something set by the previous carrier at the firmware level that only the previous carrier can rectify.
Ather says
I have S7 and Version 6. I already mark on Wifi calling but unable to get notification or Wificalling symbol at top of screen
Rick Emmons says
I have a S7 Samsung. At home my wifi works great. However, unlike most wifi areas, my wifi does not work. In fact the WiFi calling icon is ghosted out. I’ve spent hours with Sprint trying to figure out why this is. Every action that could be imagined I have tried multiple times. My cell phone reception is especially crappy yet I need it for work. And work pays for Sprint only. So I need the wifi calling to work. Any thoughts as to where I can this problem too?
Brian Reilly says
It worked for years, now within a second after I turn it ON the switch slides left and it goes back OFF.
Ray says
“Not all carriers allow Wi-Fi calling on their phones, so the setting may be removed.”
Does this mean that if (as I suspect) I bought a brand new boxed S7 Edge, that was intended to be sold in another country (other than UK), it might not have wifi calling installed ?
If so, can I get a patch or an app from Samsung to remedy this shortcoming?
Ray says
I have no “Wifi Calling” option on any of my S7 Edge settings. Been though every option.
I believe I have a phone not configured for the UK market, and it seems fine in every way I need, except Wifi Calling. I just moved into a “mobile blackspot” so have to drive 1/2 mile down the road to get my voicemail, or make a call. Had to give clients my ex-directory landline or lose business – not a good week.
It is an unlocked phone and I could get another, but these phones are not cheap, and the support is poor for a technology leader like Samsung. Surely they should provide a stand alone app to cover any shortcomings in their marketing strategy. Why would they advertise a phone that supports wifi calling, and then take it off – when the user cans switch it off themselves if not wanted. Doh !
Ted says
My S7 doesn’t appear to allow WiFi calling.
In settings, that feature is subdued and doesn’t have a on/off selector. Is there a way to enable it?
Original carrier was AT&T but it has been unlocked.
john guarino says
there is no on off for wifi. i want to use it but always a not at this time msg. been trying a long time. always same.
Breeanna says
How do I make the wifi calling notification go away?
AT&T does not support wifi calling and I have AT&T but I don’t know how to make the notification go away.
jim says
Yeah, I been doing that (wtf’s steps) every time the “Turn on WiFi Calling?” notification appears, which has been every day since maybe a week ago. But the notifications are an ongoing nuisance — I am continuously prompted to turn WiFi Calling on. The question is: How do you turn the “Turn on WiFi Calling?” NOTIFICATIONS off? (Sorry, I haven’t found italics on my keyboard.)
Craig Brush says
I have a S7 and continually get a notification to set up wifi calling. I have a AT&T pre paid plan so when I select it it tells me wifi calling is not available. I would like to clear/delete that notification from appearing on my screen but I cannot figure how to do it. Can you help?
Sesh says
Nothing is showing in my settings.
What do I do?
Is there any other way?
Please help.
wtf says
1. Settings
2. Applications
3.Phone
4. Last option – Wi-Fi Calling – Tick on / off