Skip to content
LogoTechnipages
LogoTechnipages
  • Topics
        • Android
        • Browsers
        • Gaming
        • Hardware
        • Internet
        • iPhone
        • Linux
        • macOS
        • Office
        • Reviews
        • Software
        • Windows
        • Definitions
        • All Recent Posts
  • Product Reviews
  • About

Fix Bluetooth: Check the PIN and Try Connecting Again

Madalina DinitaDecember 1, 2020 Comments (1)

Pairing external Bluetooth devices with your Windows 10 computer may sometimes prove to be a hard nut to crack. For example, the ‘Check the PIN and Try Connecting Again‘ error is one of the most frequently encountered Bluetooth errors on PC.

The good news is that the solutions listed in this troubleshooting guide will iron this Bluetooth PIN error out.

Contents

  • 1 How to Fix ‘Check the PIN’ Bluetooth Errors
    • 1.1 Try a Generic Code
    • 1.2 Remove the Bluetooth Address
    • 1.3 Use the Device Pairing Wizard
    • 1.4 Refresh the Bluetooth Support Service
    • 1.5 Update Your Drivers (Solution for Xbox Controllers)
    • 1.6 Get a Newer Bluetooth Adapter

How to Fix ‘Check the PIN’ Bluetooth Errors

Try a Generic Code

If you’re lucky, you may not even need to go through the rest of this guide. Enter 0000, 1111, or 1234 as your PIN code. That’s often the default PIN for many Bluetooth devices.

If this workaround did not work, and you’re asked to connect the device again, use the next method.

After you entered your random PIN code and hit the Connect button, type the same PIN again and press Enter. Do this while Windows 10 is trying to connect to the problematic Bluetooth device. You won’t be asked to enter the PIN twice. But many users confirmed this workaround did the trick for them.

If there are other Bluetooth devices in the same house, turn them off.

Remove the Bluetooth Address

Removing the address for the problematic Bluetooth device from the Registry may fix the problem.

Use this method, especially if you can’t pair your Apple keyboard with your Windows 10 PC. There’s a hidden blacklist of Bluetooth MACs in the Registry. Remove the respective folder.

  1. Open the Registry Editor.
  2. Locate this key:
    • HKEY_USERS\DEFAULT\Software\Microsoft\Windows\CurrentVersion\Bluetooth\Exception\DB\AddrsBluetooth exceptionDB registry editor
  3. Then delete the folder under Addrs.
  4. Restart your computer and try to pair the Bluetooth device with your computer.

Use the Device Pairing Wizard

  1. Press the Windows and R keys at the same time to launch a new Run window.
  2. Type devicepairingwizard and press Enter.
  3. Select the Bluetooth device you want to pair with your computer.
  4. Click on the ‘Or enter a code‘ link.
  5. Quickly type the numeric code that appears on the screen. You need to be really quick to enter the code—press Enter.
  6. The Device Pairing Wizard will then install all the necessary files and complete the pairing process.

Refresh the Bluetooth Support Service

  1. Go to Windows search and type services.
  2. Open the Services app.
  3. Right-click on the Bluetooth Support Service.bluetooth support service windows 10
  4. Select Properties.
  5. Select the Log On tab.
  6. Go to This account.
  7. Then select Browse.bluetooth-support-service-properties
  8. Go to Local Service → Check names → hit OK, and apply.check names bluetooth support service
  9. Check if Windows still prompts you to check the PIN.

Update Your Drivers (Solution for Xbox Controllers)

If this error prevents you from pairing your Xbox One controller with your Windows 10 computer, follow the steps below.

  1. Turn off your Xbox controller. Feel free to remove the batteries or the battery pack as well. Leave the controller with no battery power for 10 minutes.
  2. Next, turn it on.
  3. Grab a USB cable and connect the controller to your Xbox console. You’re going to update the drivers.
  4. Go to Profile & system.
  5. Then navigate to Settings → Devices & connections → Accessories.
  6. Select your controller. Check the firmware version and hit the Update button.
  7. On your PC, open the Device Manager.
  8. Go to Network adapters.
  9. Then select the Xbox Wireless Adapter.xbox wireless adapter windows 10
  10. Right-click on it and select Update Driver.
  11. Restart your computer after installing the latest drivers.
  12. Disconnect the controller from the console. Try to pair it with your computer.

Get a Newer Bluetooth Adapter

If your computer relies on a dongle for Bluetooth connections, maybe you need a new dongle. In other words, if your Bluetooth adapter is not 4.0, don’t be surprised if Windows 10 is asking for a PIN. You need Bluetooth 4.0 to pair your Xbox Controller with your PC.

Get a new Bluetooth adapter; they’re pretty cheap. Or at least test with another adapter to check if the issue persists.

The safest approach is to purchase an original Xbox Wireless Adapter for Windows 10. Third-party adapters or dongles often cause various glitches.

Let us know which solution worked for you.

Categories: Windows

Author Madalina Dinita

Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer. She is interested in all things technology, especially emerging technologies -- AI and DNA computing in particular.

You Might Also Like

  • Windows 10: Block Apps From Using Microphone

    Mel HawthorneWindows
  • Microsoft-Protection-Definition-Update-Failed

    Fix: Protection Definition Update Failed

    Madalina DinitaWindows
  • Windows-11-Not-Displaying-Weather-Widget

    Windows 11: Different Options to Clear the Caches

    Judy SanhzWindows
  • Fix-Windows-11-Remember-My-Apps-Greyed-Out

    Windows 11: How to Remove the Taskbar Search Button

    Judy SanhzWindows

Comments

  1. Victoria Villar Romarís says:
    October 19, 2021 at 4:32 am

    My PC is asking me to plug in an already connected bluetooth device. The device is working, it even beeps upon connection but the sound system tells me it isn´t plugged.

Leave a Reply

Your email address will not be published. Required fields are marked *

  • unable to create notebook error in onenote

    We Were Unable to Create Your Notebook Error in OneNote – Common Fixes 

  • error code 0x800704f8 fix

    Error Code 0x800704f8 – How to Fix 

  • back button in browsers doesnt work

    What to Do if the Back Button in Browser Doesn’t Work 

  • could not find this item

    “Could Not Find This Item” When Trying to Remove Files

  • no graphics signal on first boot

    No Graphics Signal on First Boot – How to Fix

profile pic

The Experts Behind Technipages

My name is Mitch Bartlett. I've been working in technology for over 20 years in a wide range of tech jobs from Tech Support to Software Testing. I started this site as a technical guide for myself and it has grown into what I hope is a useful reference for all.

Learn More

technipages logo white
linkedin icon

Technipages is part of Guiding Tech Media, a leading digital media publisher focused on helping people figure out technology. Learn more about our mission and team here.

© 2026 Guiding Tech Media All Rights Reserved

  • About Us
  • Contact
  • Terms of Use
  • Privacy Policy

© 2026 Guiding Tech Media All Rights Reserved

Information from your device can be used to personalize your ad experience.
Do not sell my personal information.