• Skip to main content
  • Skip to primary sidebar

Technipages

Tutorials and fixes for smartphone, gadget, and computer problems

  • Topics
    • Android
    • Gaming
    • Hardware
    • Internet
    • iOS
    • MacOS
    • Office
    • Software
    • Windows
    • Definitions
  • Product Reviews
  • Downloads
  • About Technipages
Zoom: How to View Your System Usage and Performance Statistics

Zoom: How to View Your System Usage and Performance Statistics

Posted on January 12, 2021 by Mel Hawthorne Leave a Comment

If you’re noticing that your computer is struggling performance-wise when you’re connected to a Zoom call, then it’s possible that this is caused by the Zoom call itself. Having to download and process multiple video feeds while also processing and uploading your own webcam feed can take a reasonable chunk of processing power, especially from older or budget computers.

Zoom includes a number of performance statistics in its settings which you can review to see how well your system is running, and potentially identify why you’re encountering certain issues. To access these statistics, you need to open Zoom’s settings. To do so, click on your user icon in the top-right corner, then click on “Settings”.

To access Zoom’s settings, click on your user icon, then on “Settings” in the dropdown menu.

Once in the settings, switch to the “Statistics” tab. The “Overall” sub-tab shows four scales at the top showing your CPU and RAM usage. The “Zoom” CPU scale shows how much CPU processing power is being used by Zoom, while the “Overall” CPU scale shows your overall CPU usage. The “Memory” scales show the same statistics, except for RAM usage.

Underneath are some connection stats and information. “Bandwidth” shows the amount of data being uploaded and downloaded respectively. “Network Type” shows if your device is using a wired or wireless connection. “Proxy” shows the address of your network proxy, if you’re using one. “Connection Type” shows how you’re connected to Zoom’s network. “Data Centre” shows which Zoom data centre you’re connected to. “My Encryption Algorithm” shows the encryption algorithm used to encrypt your data connection. “Version” shows the software version of the Zoom client you’ve got installed.

The “Overall” stats page lists some performance statistics and connection details.

The “Audio”, “Video”, and “Screen Sharing” sub-tabs have mostly the same statistics that cover the data for their respective transmission types. “Frequency” is only for the audio sub-tab and displays the audio sample rate being used, with higher numbers meaning better audio quality. “Latency” is a measure of the delay between a packet of data being sent and received, lower numbers are better and mean a shorter delay. “Jitter” is a measure of the variation in the latency, smaller numbers are better.

“Packet loss Avg(Max)” indicates the amount of data that isn’t making it to its destination, smaller numbers are better. “Resolution”, which only applies to the video and screen sharing sub-tabs, indicates the resolution of the video being uploaded and downloaded, higher is better. “Frames Per Second” refers to how many video or screen sharing frames are being uploaded and downloaded per second, with a higher number being better.

The “Audio”, “Video”, and “Screen Sharing” stats pages provide network statistics for the different data channels.

You Might Also Like

  • iPhone: How to View Mobile Data Usage Statistics
    iPhone: How to View Mobile Data Usage Statistics
  • View Data Usage With Secret Dialer Codes
    View Data Usage With Secret Dialer Codes
  • Linux Mint: How to View System Information
    Linux Mint: How to View System Information
  • Zoom: How to Stop Zoom From Minimizing to the System Tray
    Zoom: How to Stop Zoom From Minimizing to the System Tray
  • Linux Mint: How to View and Manage System Partitions
    Linux Mint: How to View and Manage System Partitions
  • How To Use Grid View in Zoom on Android
    How To Use Grid View in Zoom on Android
  • How to See 49 People in Gallery View on Zoom
    How to See 49 People in Gallery View on Zoom
  • Zoom: How to Change How You View Participants
    Zoom: How to Change How You View Participants
  • Fix Zoom Error Low System Resources
    Fix Zoom Error Low System Resources

Filed Under: Internet

Reader Interactions

Did this help? Let us know!

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Primary Sidebar

Recent Posts

  • Windows 11: How to Add Clocks with Different Time Zones
  • Google Assistant: How to Never Miss a Birthday
  • Windows 11: How to Disable Notifications and Ads
  • How to Use Oculus Quest 2 Air Link
  • How to Create an Avatar in the Oculus Quest 2
  • 5 Free and Fun Math Apps for Kids
  • Windows 11: How to Discover What Graphics Card You’re Using
  • How to Change Display Resolution on Windows 10 and 11

Who’s Behind Technipages?

Baby and Daddy My name is Mitch Bartlett. I've been working in technology for over 20 years in a wide range of tech jobs from Tech Support to Software Testing. I started this site as a technical guide for myself and it has grown into what I hope is a useful reference for all.

You May Also Like

  • System/360
  • Trusted System
  • X Window System
  • Distributed Operating System
  • Safety-Critical System

© Copyright 2022 Technipages · All Rights Reserved · Privacy