Most of the time, receiving notifications about new messages is helpful. Message notifications help you to see messages as soon as possible so you can choose to prioritise replying to them, or otherwise acting on them, whenever is convenient for you.
There are times, however, when message notifications can just be annoying. For example, if you’re in a crunch scenario at work and are trying to focus to get something done as soon as possible, then message notifications can just be distractions. Zoom’s “Do not disturb” feature is ideal for handling these types of scenarios as it disables notifications for you and also changes your status so other people can see that you don’t want to be disturbed.
By default, a similar but independent feature is enabled that prevents you from receiving notifications while you’re in a Zoom call or meeting. While disabling message notifications during meetings can be a good idea, you could also end up missing an important or time-sensitive message that would have been relevant to pass on during your meeting.
If you don’t want to risk missing an important or relevant message during a meeting, you may want to disable this setting. To do so, click on your user icon in the top-right corner, then click on “Settings”.
Once in the settings, switch to the “Chat” tab, then scroll to the bottom. To prevent chat messages from being muted and not sending you notifications when you’re in a meeting, untick the checkbox labelled “Mute chat notifications while I am in a meeting or internal call”, which can be found third from the bottom.