As smartphones become increasingly more advanced, they are also subject to more complex malfunctions and technical issues. The S Pen is a stylus accessory that pairs specifically with the Galaxy Note devices. Even though there are other options available in terms of styluses, we’ll cover various troubleshooting techniques for the S Pen.
1. Soft Reset
Many factors can cause connectivity issues between your S Pen and your Galaxy Note 10. The first troubleshooting method to try is rebooting your device. It is always recommended that you attempt to restart your Galaxy Note 10 phone before moving on to more complex fixes. Sometimes the most obvious solutions are the most effective.
his is great for fixing minor bugs. You can do a soft reset by pressing and holding the Power button. Once your device is completely turned off, wait about thirty seconds before pressing and holding the Power button once again to turn it back on.
It is also a good idea to restart your S Pen when you are trying to reconnect to your device. Sometimes the S Pen itself can have technical issues rather than your Galaxy Note 10, so it’s important to rule that out as well.
2. Start Any Updates
If you continue having connectivity issues after rebooting your device, you should check to make sure that you are up to date on your software. The steps for how to install the latest software might vary depending on what wireless carrier and software version you are currently using. Generally, there should be an option under your Settings that enables you to check for a software update. There should be a noticeable notification bar for an available update if one is obtainable. Once you are finished downloading and installing the latest software update, you should restart your phone before attempting to reconnect the S Pen.
The process of installing a new software update usually takes about twenty minutes and may require you to connect to WiFi. You should also make sure that your phone is charged to at least 50 percent before attempting to install a new software update. You may also need to clear up some space on your phone before installing as well.
If you are having trouble installing the latest update on your Galaxy Note 10, you can also do this by using Smart Switch. Start by opening Smart Switch on your PC. Connect your phone to your PC with your USB cable and your screen should automatically inform you if an update is available. A blue “Update,” button will appear on your Smart Switch start screen. Tap this button to begin installation and follow the prompts by clicking “OK,” several times until it is complete.
3. Safe Mode
You can also try rebooting your phone in Safe Mode. This allows you to narrow down what may be the source of the S Pen connection issues. In Safe Mode, you are running your Galaxy Note 10 as if there are no apps besides the ones preinstalled on your device. This helps you determine if the connection issues are directly caused by an app. This way, you can further narrow down what is the source of the issue, and if it is app-related, you can figure out which it is and uninstall it. However, Safe Mode will not be able to narrow down which app is causing the problem, but it can be helpful to determine if it is app-related.
4. Factory Reset
If you are still unable to connect your Galaxy Note 10 with your S Pen, you can also perform a full factory reset. Keep in mind that this is going to restore your phone to its original settings as if you had just purchased it. As a result, this is typically the very last troubleshooting option. Make sure you back-up all of your information before beginning this process, so you don’t lose any important data. You will also want to reset your S Pen by pressing the reset button before performing a factory reset.
If none of these troubleshooting methods work for you, you may want to contact Samsung customer service to see if they can assist you further. The customer service associate will be able to offer repair options that fit your needs. If not, you may need to replace your S Pen altogether.