Teams Live an extension of Microsoft Teams that allows users to host video events for large audiences. If you’re planning to launch a new product, host your company’s year-end meeting, or other similar events, Teams Live won’t let you down. Except for that moment when the app says the ‘Send live‘ command failed to execute.
Fix Teams Send Live Command Not Working
Switch to a Different Producer or Presenter and Check Your Connection
Oftentimes, switching to a different producer or presenter helps you to bypass this error. For example, if Producer A could not launch the live event, ask Producer B to hit the live button.
Many users confirmed this quick workaround did the trick. Alternatively, try switching between presenters and check if you can go live on Teams Live.
Why does this method work, you may ask? Typically, Teams fails to execute the ‘Send live’ command if the presenters or producers are experiencing low bandwidth issues. As a result, they are not able to send or receive video streaming data. If the other presenter or producer has a more stable connection, the error disappears.
This brings us to the next troubleshooting suggestion.
Check Your Network Connection
Restart or unplug your modem. Switch to a cable connection on the machine pushing the live stream. If that’s not possible, switch to a different Wi-Fi channel and disconnect other devices using the connection.
Make sure you have enough upload bandwidth to launch and host the event. If you don’t have enough upload bandwidth, you’ll get all sorts of errors when trying to go live. Or the attendees will experience playback issues due to low frames.
The computer’s upload speed pushing the live event should be higher than the bitrate set for the live stream. Otherwise, you won’t be able to upload the stream fast enough. As a workaround, you can try to lower the encoding bitrate of the live feed. The idea is to keep the encoding bitrate below your maximum upload speed.
Don’t forget to update your Teams app if you’re running an outdated version. As a matter of fact, all the people with an active role in the live event should upgrade to the latest Teams app version.
Click on your profile picture and select Check for Updates.
Log out and Restart Everything
Sign out of your Teams account, close the app, and restart your computer. Then log back in into Microsoft Teams and check if you can go live.
By the way, if you’re using a camera filter program, disable it and check if the problem is gone. For example, some users who used the OBS Virtual Camera with Teams confirmed the problem disappeared after turning off the plugin.
Check Team Meeting Policies
If your Teams account and the event itself are managed by an IT admin, ask them to check the Meeting Policies. Ensure that screen-sharing and IP video sharing are enabled. You also need to have the right Microsoft Stream license and permission settings for live events.
To conclude, if you can’t launch live events on Microsoft Teams Live, check your permissions and network connection. Ensure you have enough upload bandwidth. That’s the number one cause of the error “Failed to Execute ‘Send Live’ Command.”