Slack’s billing is pretty dynamic. Rather than simply paying per-registered user or for a set number of users, you are billed by activity no matter your actual user count. This way, inactive members won’t inflate your Slack tab.
On the other hand, if you have many new joiners, you may get a higher bill than usual. That’s why it’s a great idea to keep an eye on your Slack billing statistics’ ongoing changes. Here’s how to make sure you don’t get surprised by unexpectedly high bills at the end of the month.
How to View a List of Changes That Affect Your Bill
To view the changes that will affect your bill, you need to go into the billing settings. Unfortunately, there’s no direct way to get there from the main Slack application. You’ll instead need to go through the member management settings.
To get there, you first need to click on the workspace name in the top-right corner. Next, in the dropdown menu, select “Settings & administration,” then “Manage members” to open the Member management page in a new tab.
Once you’re on the member management page, click on the burger menu icon in the top-left corner, then select “Billing” from the list.
In the billing section, switch to the “Member changes” tab. Here you can see an itemized list of when users have joined or left your workspace. You can also see when they have become inactive or reactivated. This information is useful as Slack only charges you for active users in your workspace as described in the fair billing policy.
Note: You won’t be informed of bots in this section. You never have to pay for bots in your workspace.
Reviewing the list of changes to your Slack workspace that affect your bill’s cost is a good idea. That way, you ensure that you don’t get surprised by a higher statement than expected. By following the steps in this guide, you can review the list of changes to your workspace that will affect your bill.