Knowing how to get a refund on Google Play on Google play is a must. There will come a time when the app you have doesn’t have everything you needed it to have, and you’ll want to return it. Google Play makes it easy for its users to get a refund on any app they purchase, but there are things you need to be aware of.
For example, there is a time limit on returns, and if you forget, you will be stuck with an app you don’t want. Keep reading to know the steps you need to follow to get a refund on an Android app and how much time you have until a refund is no longer possible.
How to Find Purchased Android Apps
Finding apps you bought on Google Play will only take a few seconds. Open Google Play and tap on the hamburger icon. Swipe down and select the Account option. Go to the Order History tab, and you will see every single app you’ve purchased.
If you’re using your desktop to find purchased apps, click on the cog wheel and select Account (it will be the first option on the list). You will automatically land on the Rewards, tab, but click on the Order history, and you will see your purchased Android apps.
Refund Any App on Google Play
Google Play will give you a refund even if you’re returning the app just because you changed your mind. But, keep in mind that you only have two hours to get your money back. If you’ve passed the two-hour limit what comes next is a two-day time frame where Google will process your request for refund.
If at day three you decided that the app is not for you, then you will need to contact the developer, and he/she is the one that will determine if you get your money back or not.
Try not to reach this point since not all developers may provide a way for you to contact them. If you’ve passed the time frames, you won’t see a refund button, you will only see an uninstall button like in the image above.
To get your money back within the 2-day time frame search for the app you bought by searching for it in the search bar. Tap on the Refund button and fill out the form Google will ask you to fill out and state that what you want is a refund. You will need to specify the reason for your return and Google Play will provide you with quite a few options.
The refund won’t happen instantly since you will have to wait about 15 minutes give or take. Google will send you an Email that it is aware that you asked for a refund.
If what you want to return is a faulty video clip, you have 65 days to return it. But, if you wish to return it because you changed your mind, then Google Play will only give you seven days. Keep in mind that if you’ve watched a movie for more than three minutes, you can’t return it.
Google Play will only allow you to return music if you haven’t downloaded or streamed it. If you have heard it or downloaded it, you will only be able to return it if the music clip as a technical problem. You can return a music clip just like you would any other item. Go to Order history and click on the menu icon of the music you want to return. Choose the option that says Report a Problem and choose the Request a Refund.
Not all apps are what they claim to be. Thank goodness that Google Play makes it easy for you to get a refund without having to go through a headache of a process. Just don’t forget how much time you have to make those returns and you’ll be OK. What app are you thinking of returning?