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Fix Error 0x800CCC13 Sending Mail in Outlook 2016

Fix Error 0x800CCC13 Sending Mail in Outlook 2016

By Mitch Bartlett 1 Comment

Many users are reporting that they have problems sending email from Microsoft Outlook 2016 after they upgrade to Microsoft Windows 10 where error “0x800CCC13” is displayed.

To solve this issue, try the following steps.

  1. Close Outlook and any other applications you have open.
  2. Right-click the Start button, then choose “Command Prompt (Admin)“.
    Command Prompt Admin
  3. If User Access Control prompts for access, select “Yes“.
  4. In the “Administrator: Command Prompt” window, type “sfc /scnannow“, then press “Enter“.
    SFC scannow command

What this will do is look for any damaged files on your system and repair them. The scan usually takes about 20 to 40 minutes. Wait it out, then after the scan, try to use Outlook 2016. Hopefully the issue is fixed.

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Filed Under: Office, Windows Tagged With: Outlook 2016, Windows 10

Reader Interactions

Comments

  1. Nicholas Paizis says

    February 3, 2021 at 2:19 pm

    No. Outlook will not send out a message from a live.com account.

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