If Microsoft Teams is changing your status to Away all the time, that’s really annoying. This prevents your colleagues from knowing for sure when you’re available and when you’re actually away from your computer.
Why Does Teams Automatically Change My Status?
Teams automatically changes your status to Away when your computer enters sleep or idle mode. The same thing happens when you lock your PC. The program takes these signals as proof of your unavailability and changes your status accordingly.
If Teams is running in the background and not actively using it, although you’re actively using other programs (so your computer is not idle), the status will still be changed to Away after five minutes.
On the mobile version of Teams, the status changes to Away when the app runs in the background.
Many users don’t quite agree with this approach and suggest that Teams should not set the status to Away as long as they’re actively using their devices.
Employees Get Reprimanded, but It’s Not Their Fault
Employees who are working remotely hate this feature even more. Many employers rely on their employees’ Teams’ status to check if people are actually working.
However, this inaccurate status could potentially get employees into trouble, especially if the employer does not quite understand how the automatic Away status works.
What to Do If Microsoft Teams Changes Status to Away
Update Teams
Make sure Teams is up to date to avoid any glitches related to outdated Teams versions. While the tool automatically searches for updates, you may want to manually check for updates from time to time.
Click on your profile picture and select Check for updates.
Install the latest Teams version if there’s one available. Restart your computer and check if the status problem is still there.
Set a Status Message
A handy workaround is to set a status message that your colleagues and managers will see when they message you or @mention you. Write something like ‘I’m available, feel free to contact me.’
- Click on your profile picture.
- Go to Set status message.
- Type your status.
- Check the Show when people message me option.
- You can also set the message to be cleared at the end of the day.
- Save the changes.
Use Third-Party Apps to Keep the System Available
Other users suggested that third-party apps such as MouseJiggler or Caffeine can prevent Teams from changing Away’s status. Basically, these tools automatically wiggle your mouse slightly or prevent the computer from going idle to keep the system available.
Use the MouseJiggler USB dongle
If you prefer to use a hardware solution, you can plug the MouseJiggler USB dongle into your USB port. The dongle will prevent your Status from changing to Away.
Don’t forget to unplug the dongle when your shifts end. Otherwise, you will continue to appear online and available.
Insert a Paperclip Beside the Insert Key
If you don’t want to install any third-party tools, or you can’t do that because your system is controlled by IT admins, you can simply grab a paperclip and insert it beside the Insert key on your keyboard.
In this manner, the key remains pressed down, and Teams will record constant keyboard activity. This should prevent your computer from timing out and Teams from changing your status to Away.
Upvote the Away Status Issue on Microsoft Teams UserVoice
Teams users have been complaining about this status problem for months. If you’re annoyed by the same problem, go ahead and upvote this Teams UserVoice post:
Let Microsoft know they need to add this status issue to their list of priorities.
AQ says
Thanks @HyperionArcher for the tip. This is the only solid workaround without installing any 3rd party software.
Shawn Tripet says
Thanks HyperionArcher!!! This is a brilliant solution! I tested it and it works perfectly! Thanks for the Hot Tip! I am elated:)
Neveraway Teams says
https://sites.google.com/view/antiawayteams/lite-version
This little program will do the job for you, also you can schedule (Day(of week),Hours,Minutes) when teams/Skype turns ON/OFF.
Everyone will think you are always there, give it a try it’s free
Stephanie says
The MS timer suggestion didn’t work for me. While the timer was running my status changed to focused (Outlook calendar event) and even still my status changed to away.
WM says
@skeefs, worked perfect and took a few seconds!
Jonathan blippi says
Did you tried https://sites.google.com/view/antiawayteams ? you just need to turn ON the program and done, you will never go away, also you can set timers, so it will turn ON and Off your teams at precise hours. That’s the best workaround and its free
Eliza says
It’s so annoying! I’m literally sitting in a webinar rn but because the meeting isn’t in Teams it shows me as away! That’s such bs.
Dollars says
Thanks HyperionArcher! It works and my status is “available” but will the admins see you’re on a call for minutes on end? What would you say then?
Victoria says
I will definitely try some of these options as allowed by IT adm. I have tried the set duration for “available” “today” and my status continues to change.
Tina says
@HyperionArcher
When you click on Meet Now Button, I assume you have to Join the meeting too?
CinKris says
Thanks HyperionArcher!!! This worked nicely!
Allen says
you can also click where it says “Available” then click duration and set it to “available” and choose “Today” or whatever time frame you want it to stay available.
Rich Laudeman says
I have the “opposite” problem. Skype had a nice feature that could automatically reset your status to “Available” (or your choice) when you got back and moved your mouse or began typing. With Teams, I often forget to reset my status to “Available” when I return, blissfully working for hours while showing “Be right back” but actually very available.
Agreed – MS should fix this, preferably by giving the user status change options in Settings as Skype provided.
Melvin says
I make a daylong appointment on my Outlook calendar and set the appointment status to Free, instead of the default (Busy)
Skeefs says
What I did to work around this was opened “Alarms and Clock” win10 app, then set my timer for 60 min (although you can set for any time) so since it is running, my laptop and Teams think I am using it actively so it will not move to idle status….
1 says
This is a real BUG that MS does not want to fix.
xoxoBelle says
I have tried what HypreioArcher said, it works PERFECTLY!
Thanks for your contribution my friend.
Dan says
^^^This is perfect, thank you!!
HyperionArcher says
Here’s my work around:
Go to the calendar page and click the “meet now” button. My status is updated to “in a call.” Then I tab over to my profile and set status to “available.” As long as I am in my imaginary call my computer won’t idle and Teams won’t change my status.