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Microsoft Teams: How to Export Chat History

Microsoft Teams: How to Export Chat History

Posted on January 4, 2021 by Madalina Dinita 34 Comments

Occasionally, you may need to export your Microsoft Teams chat messages. This is not a simple and straightforward process but, with a bit of patience, you’ll be able to export your chat history.

This guide is divided into two parts. In the first part, we’ll show you three quick workarounds that you can use to get the job done. The second part is dedicated to the official method, namely the Microsoft Teams Export Page.

How to Export Your Microsoft Teams Chat History

Copy the Messages

If your chat history is not that long, you can simply copy the conversation and paste it into a text editor such as WordPad, Notepad, or Word.  This workaround is perfect if you need to quickly export a few chat messages.

However, if you want to export a long chat history with hundreds of messages, you need to use a more efficient method.

Take Screenshots

Another workaround is to “export” the conversation messages as screenshots. This method doesn’t take as much time as the first one. Moreover, you can capture multiple messages on the same screenshot. Save the screenshots as .PNG or .JPG files and you’re done.

Use the GoFullPage Extension

There’s a browser extension that you can use to take a screenshot of your entire conversation. Here’s what you need to do if you want to use this method:

  1. Go to https://teams.microsoft.com/ and use the web version of Teams.
  2. Install the GoFullPage browser extension.

You can then launch the extension and capture your chat history.

Save as PDF

Alternatively, you can open Teams in your browser and select the conversation you’re interested in. Right-click on the conversation you just selected, and click on Print → Print as PDF.

print teams chat as pdfSave the file on your computer. The PDF document you just created also includes all the images from that conversation. However, you can’t use this method to copy the entire conversation.

Share to Outlook

You also have the option to share a single chat to Outlook. To do that, select the chat you want to export, click on More options (the three dots), and then Share to Outlook.share to outlook ms teams chat

Use the Export Page

Microsoft Teams has a dedicated Export Page that you can use to export chat messages and media files. The only downside to this method is that you need to wait a few minutes until you can download your messages and media files.

  1. Log in to the Export page (use your Microsoft Account).
  2. Select Chat history if you want to export only your chat messages.export microsoft teams chat history
  3. Hit the Submit request button. Click on Continue when prompted.
  4. Check the status of the export page under Available Exports (top corner).
  5. A download link will appear on the screen when your messages and files are ready to go.
  6. Click the Download button to download and export your Teams chat history on your computer.

And this is how you can export your Microsoft chat history.

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Filed Under: Software Tagged With: Microsoft Teams

Reader Interactions

Comments

  1. Charles Gilley says

    February 18, 2022 at 7:04 am

    Seriously? Cut/paste a short conversation? A screen capture? Do you not even understand how people use chat clients? Why does an application CREATE more work than it solves?

    I am seriously amazed at how completely f’ing brain dead Microsoft can be at times. What prevents them from letting me right mouse click on a conversation and select “Save as…”? Too hard? How about let me log selected chats? Too hard?

    ffs Microsoft. You should just be embarrassed.

  2. Marc Messina says

    January 19, 2022 at 10:18 am

    It’s been a year since the article was posted and all of these negative comments… and no update? Typical.

  3. Natalee says

    January 18, 2022 at 10:04 pm

    Hello all! Solved the copying paste of daily chats- select converation and click anywhere in the background of the chat and hold Crtl+A and Ctrl+C at the same time. Then go to a word document and paste (text only) and tada this should do the trick. Shortcuts to the rescue when Microsoft forgets what century we are in lol.

  4. Bruce Weston says

    December 7, 2021 at 3:04 pm

    how stupid Microsoft that you can’t just export full conversations in the desktop app including images.
    this is 2021.. you would think they had figured out how to make helpful software by now.

  5. Thelma Lanteigne says

    December 1, 2021 at 7:01 am

    Need a way to export a whole conversation from start to finish with an individual. I have hundreds of “chats” in a long thread conversation with one person who is no longer employed here. I want to export the whole conversation–I would be happy with a text file–so that I have ready access to the nuggets of information when I need them. I liked how Skype used too save each chat as a separate conversation and send it to your email. Trying the export, but it did not allow me to log in with my company account. I had to request a temporary password. So we’ll see how that works. Even the export doesn’t allow you to select a contact to export a conversation with. So this is going to download two years worth of conversation with ALL of my colleagues. Hmm. We’ll have to see what that looks like. shouldn’t be this hard. This is Microsoft after all.

  6. Corey says

    November 19, 2021 at 3:01 pm

    Why is this article only based on the web version? This would of been more helpful if its was based on the desk top application.

  7. Ajoy Bhatia says

    November 10, 2021 at 10:30 pm

    None of the last 3 options work for a professional account. The first 2 – copy=paste or take screenshots – are worthless. Waste of time.

  8. None says

    November 4, 2021 at 2:15 pm

    Teams is slowly going the Lotus way… chosen and paid by top brass, who barely use it themselves, suffered by the rest of the staff.

  9. Christenson says

    November 2, 2021 at 12:11 pm

    This does not work for Teams when on a corporate account..

    I should be able to copy and paste a section or all of a given chat into, for example, outlook, and get something that looks close. It *is* the third decade of the 21st century.

  10. L says

    October 20, 2021 at 4:20 pm

    Agree with Robert D Korn “None of these suggestions are useful of you have a work account and the conversation is more than a page long”…. very disappointing and frustrating :(

  11. Ken Tope says

    October 8, 2021 at 5:15 pm

    This is a horrible tool…so glad my company switched to a tool that doesn’t allow easily pulling text data out of the app. The selctive high light – doesn’t work – all I can do is Ctrl-A then CTRL V into an email. If there is an image / or too much text – it hangs outlook.

    Bravo Microsoft.

  12. Robert D Korn says

    October 6, 2021 at 12:29 pm

    None of these suggestions are useful if you have a work account and the conversation is more than a page long.

  13. Robert D Korn says

    October 6, 2021 at 12:28 pm

    None of these suggestions are useful of you have a work account and the conversation is more than a page long.

  14. Ulli says

    September 22, 2021 at 8:13 am

    PLEASE add a feature where we can copy and paste more than just a single message!!!!

  15. Robert Stone says

    September 19, 2021 at 11:15 am

    How do you import WhatsApp chats into Microsoft Teams?

    The chat from WhatsApp was exported and saved as an txt file

  16. Jeffrey Brown says

    September 9, 2021 at 8:05 pm

    Nope. This is not what I asked. I’m forced to manually copy snippets from a teams chat and paste them into notepad so I can then copy all the text into my salesforce tickets. Why can’t we just do a save as a word file and have it dump all the text into a word document? I’m sure there’s a reason why it wouldn’t work, but I’d like to know what that reason is.

  17. Wendie Farrah-Rendall says

    August 25, 2021 at 2:31 am

    Sorry no, a really long message with pictures and I’ve had to screen shot each section one at a time, why can’t we just copy all?

  18. Vincent Rosier says

    August 19, 2021 at 5:37 am

    The Export feature seems to accept only personal account, no professional account

  19. Lisette Saravia says

    August 11, 2021 at 2:19 pm

    Wow! This was a hot mess. Nothing worked. Not helpful at all.

  20. thr27 says

    June 30, 2021 at 4:23 am

    Caputure Extension and Export to PDF worked for me … Thanks

  21. MortenL says

    June 15, 2021 at 6:52 am

    The live.com link does not work with office 365 accounts..

  22. jeff says

    June 7, 2021 at 4:59 pm

    Did this help?

    Not in the slightest, frankly.

    It’s the third decade of the twenty-first century – but Microsoft can’t manage cut and paste. Sheesh!

  23. Dale Pratt says

    May 13, 2021 at 12:07 pm

    At least in the web version of Teams I can Ctrl+A and Ctrl+C to get the whole conversation and paste where I want it (OneNote) unlike in actual Teams.

  24. Yahia Jad says

    April 14, 2021 at 4:57 am

    Share to outlook works fine but the problem is that timestamps of the conversation disappears. it shows the time stamp as “Yahia jad 1 day ago “. Both incorrect and misleading. it needs to export the conversation with the real timestamp of the message “11-04-2021 10:11 am”

  25. SixSigmaGuy says

    March 29, 2021 at 7:58 pm

    So, after going through the whole process, I ended up with 3 json files. What am I supposed to do with them?

  26. Kamil says

    March 26, 2021 at 5:28 am

    I see “share to outlook” just for single chat message and single message is transferred.

  27. Kamil says

    March 26, 2021 at 5:19 am

    Longing to export page system sais that this user (email) does not exist > it is the same email I am logged in with now.
    Also I don’t have the option “share to outlook”

    How to fix it?

  28. Deonne says

    March 25, 2021 at 4:05 am

    No, same as above, receive a file .tar. does not make sense.

  29. Mitch Bartlett says

    March 11, 2021 at 12:50 pm

    You can open them with 7zip. https://www.7-zip.org/

  30. Stacy says

    March 10, 2021 at 7:58 am

    I was able to export the data, but the file has the extension “.tar” and I don’t know what to open it with.

  31. Brian Murphy says

    March 6, 2021 at 9:20 pm

    All I got in the download is a zip containing three very small .json files. No chat history. Bummer.

  32. Dorota says

    March 3, 2021 at 5:34 am

    Same as above – doesn’t recognise email.

    I am really disgusted that such a simple function like export chat is so non-accessible. Microsoft get your act together!

  33. Tony Heaton says

    March 2, 2021 at 9:51 am

    Trying to use the export feature fails miserably as it tells me that it doesnt recognise my email address and password even though I have logged into teams correctly.

  34. Tony Heaton says

    February 25, 2021 at 1:44 pm

    Does not recognise email address / password even though I just used it to log into teams

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