• Skip to main content
  • Skip to primary sidebar

Technipages

Tutorials and fixes for smartphone, gadget, and computer problems

  • Topics
    • Android
    • Browsers
    • Gaming
    • Hardware
    • Internet
    • iPhone
    • Linux
    • macOS
    • Office
    • Reviews
    • Software
    • Windows
    • Definitions
  • Product Reviews
  • Downloads
  • About
Microsoft Teams: Cannot Create New Folder in Files

Microsoft Teams: Cannot Create New Folder in Files

March 4, 2021 by Madalina Dinita Leave a Comment

One of the best ways to manage and organize your files in Microsoft Teams is to create specific folders. Use descriptive names for your folders and organize them based on purpose. In this manner, you’ll quickly find the files you’re looking for. But sometimes, the Files tab won’t let you create new folders. Let’s see how you can troubleshoot this problem.

Why Can’t I Create New Folders in Microsoft Teams?

Make Sure “New Folder” is Enabled

One reason why you can’t create new folders in Teams is that the option is disabled in SharePoint. As a quick reminder, SharePoint is the actual repository of your files, and Teams is only the front end.

  1. Log in to SharePoint and click the gear icon.
  2. Select Library Settings.sharepoint library settings
  3. Then go to Advanced Settings.sharepoint advanced settings
  4. Locate the Folder option and ensure that the Make “New Folder” command available option is enabled. If it’s not, you need to manually set it to Yes.sharepoint make new folder command available
  5. Save the changes, restart Teams, log out of the app, and then log back in.

You need to wait for a few hours for the SharePoint changes to take full effect. The option to create a new folder should then be visible on both Teams and Sharepoint.

Check if You Deleted the “New Folder” Option

A number of users were able to fix this problem by restoring the “New Folder” option from the Recycle Bin. As strange as this may seem, if you accidentally remove the option, you should find it in the bin.

Go to SharePoint, select the Recycle Bin, and check if the “New folder” option is there. Click on the shortcut to restore the option.

Edit the New Menu

  1. Go to SharePoint, click on New and select Edit new menu.
  2. In the drop-down menu, make sure the Folder option is checked.sharepoint edit new menu add folder
  3. Save the changes and check if the Folder option is available for all Teams channels.

If you still can’t create a new folder in Teams and you’re sure the SharePoint permissions are properly set up, contact your IT admin.

Conclusion

To sum up, if you can’t create new folders in Teams, most likely the Make “New Folder” command is disabled in SharePoint. Enabling it should restore the New Folder functionality. Hit the comments below and let us know if you managed to fix the problem.

You Might Also Like

  • Microsoft Outlook: How to Create and Erase a Folder
    Microsoft Outlook: How to Create and Erase a Folder
  • Microsoft Teams: How to Create To-Do Lists
    Microsoft Teams: How to Create To-Do Lists
  • Microsoft Teams: How to Create a Quiz
    Microsoft Teams: How to Create a Quiz
  • Microsoft Teams: How to Organize Your Files
    Microsoft Teams: How to Organize Your Files
  • Fix Microsoft Teams Not Downloading Files
    Fix Microsoft Teams Not Downloading Files
  • Microsoft Teams: How to Lock Files
    Microsoft Teams: How to Lock Files

Filed Under: Software

Reader Interactions

Did this help? Let us know!

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Primary Sidebar

Recent Posts

  • How to Update Steam Deck
  • Fixed Error Code: Out of Memory on Windows 11 Web Browsers
  • How to Play Minecraft on Chromebooks
  • Windows 11: How to Access and Use the Free Sound Recorder App
  • How to Enable Split-Screen in Microsoft Edge
  • How to Use Microsoft PowerToys in Windows 11/10
  • How to Turn Steam Deck Into Desktop PC
  • How to Use Google’s Magic Eraser on Android and iPhone

Who’s Behind Technipages?

Baby and Daddy My name is Mitch Bartlett. I've been working in technology for over 20 years in a wide range of tech jobs from Tech Support to Software Testing. I started this site as a technical guide for myself and it has grown into what I hope is a useful reference for all.

You May Also Like

  • Microsoft
  • Microsoft Windows NT
  • Microsoft Windows
  • Microsoft Word
  • Microsoft Windows 95
  • Microsoft Internet Explorer
  • Best Microsoft Surface Products 2022

© Copyright 2023 Guiding Tech Media · All Rights Reserved · Privacy