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iPhone & iPad: Fix “In-app purchases are not allowed” Message

iPhone & iPad: Fix “In-app purchases are not allowed” Message

Posted on by 6 Comments

If you get hit with a message on your Apple iPhone or iPad that says “Purchase – In-app purchases are not allowed”  when trying to buy purchases from within apps, it may be related to a restriction setting on the device.

  1. From the Home screen, swipe over to the screen with the “Settings” icon, then select it.
  2. In iOS12 and higher choose “Screen Time” > “Content Privacy & Restrictions” > “Content Privacy“. In iOS 11 and lower, choose “General” > “Restrictions“.
  3. Type your restriction password. If you don’t remember setting a password, ask anybody else who may have had access to the device.
  4. Scroll down to the “In App Purchases” or “iTunes & App Store Purchases” option and ensure it is turned “On/Allow“.
    iOS In app purchases option

Note: Some apps may have their own purchase settings under “Settings”.

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Comments

  1. I’ve got the same problem as Claudia. It’s been a week and I still can’t find out what’s wrong. Some games stay on processing or loading. Other games have the circle going round and round. Any help out there please?

  2. Same issue as those before me and no one has responded…..please help!!! In app purchases not allowed yet all set to “allow” and nothing under app in settings.

  3. I m trying to cast Google movies from my iphone 6 but when i select the movie it says in-app not supported on this device. I have checked and my in-app purchases are set to Allow?????

  4. Everything in settings etc. etc. is set to go but every time I wish to make a game in app purchase all I get is a circle going round and round. I can’t tell you how many times I have gone to settings, restrictions, checked in with Apple etc. etc. and I’m still not able to make any purchases whether it’s for June’s Journey or Pearl’s peril. Very frustrating!

  5. I m trying to cast Google movies from my iphone 6 but when i select the movie it says in-app not supported on this device. I have checked and my in-app purchases are set to Allow?????

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