You may encounter a problem where Microsoft Internet Explorer crashes whenever you start it up. The screen might flash briefly and then disappear or crash with an error message. We can help you fix this problem with this tutorial.
IE crashes are commonly caused by an add-on that is not compatible with Internet Explorer. To check this, try the following steps:
- Hold the Windows Key, then press “R” to get to the Run menu.
- Type “iexplore.exe -extoff“, then press “Enter“. This will launch IE with extensions disabled.
If IE starts fine using the above steps, you’ll want to track down which add-on is causing the problem. Follow the steps below:
- Select “Control Panel” > “Network and Internet” > “Manage browser add-ons“.
- Select “Manage add-ons“.
- Go through the list and set a group of “Add-ons” here to “Disabled“. I usually disable about half of them. The idea is to see which add-on needs to be disabled for IE to work again.
See if the problem is resolved by closing IE and restarting it normally. If IE launches properly, one of the add-ons were a problem, and you will need to re-enable them one-by-one to see which one is causing the problem. If IE doesn’t launch properly, perform steps 1 through 3 again and disable a different group of add-ons.
See if the problem is resolved by closing IE and restarting it normally. If IE launches properly, one of the add-ons were a problem, and you will need to re-enable them one-by-one to see which one is causing the problem. If IE doesn’t launch properly, perform steps 1 through 3 again and disable a different group of add-ons.
Alternately, you could go the “scorched Earth” approach, and select the “Advanced” tab in step 2, then choose “Reset…” to reset all Internet Explorer settings.
JANUS says
It has been a while since the last comment, so hope this helps someone.
My Internet Explorer got stuck in a loop nearly a week ago. Luckily I had Firefox installed. For the last several days, I have been trying different ways to try and repair IE. I am nowhere near an expert, but I am persistent…to the point of being compulsive about things like this. I went to tons of sites to try their fixes. I did the check disk and the scan now and everything under the sun. I’m sure some things were fixed, but everytime I started IE, it still crashed. I have cable and along with the endless loop of IE crashing, I received messages that one of my cables was broken or disconnected. Very disconcerting, as when I checked, they were fine.
Finally, yesterday, I fixed it or something I did, fixed it. My computer is now running at peak performance…as good as it did when I first got it. I am not sure what I finally did to pull this off, but yesterday morning, I removed all the add ons….but, that didn’t work. Then I decided to open the computer in “safe mode.” I held down the shift key and restarted. Never went into safe mode before, so was not sure what I was doing. Anyhow, got there and went to start and typed in msconfig in seach. That took me to system configuration. I clicked on “startup,” then “open task manager.” Under task manager, I could see all the programs that ran at startup. I saw a program that I forgot I downloaded, but to make sure, I checked the date of download by clicking on it and selecting “properties.” I saw it had installed around the same time I started having problems. I disabled it and exited “safe mode.” Then restarted my computer. Voila!!! I started Internet Explorer and no crashing!! I would definitely recommend using ms config and checking all the programs that you have running at startup. Sometimes things get downloaded with other programs and you might be unaware.
Ken says
The problem started after an upgrade to win10 was attempted. The entire pc was unusable since it was stuck in a loop at the beginning and wouldn’t progress to the login screen. After much trickery I was able to restore functionality to all but ie. I tried your suggestions including the “scorched earth” technique with no improvement. When starting ie, the window comes up, but in the top bar I get a “Not Responding” message and the window closes.