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How to Fix Windows Printer Error 0x0000011b

How to Fix Windows Printer Error 0x0000011b

Posted on October 22, 2021 by Madalina Dinita 27 Comments

Printing out your documents on Windows 10 or Windows 11 should be an easy task. You need to open your document and click the Print option or press the Ctrl and P keys. Unfortunately, error code 0x0000011b may sometimes ruin your plans preventing you from connecting to your printer.

Follow the troubleshooting steps below to get rid of this annoying error code.

Fix Windows Cannot Connect to the Printer Error 11b

Uninstall Recent Windows Updates

If error code 0x0000011b started occurring after installing the latest Windows updates, uninstall them and see if this helps. Many Windows 11 users confirmed that uninstalling KBKB5005565 and KB5005568 fixed the problem.

  1. Launch Control Panel.
  2. Click on Uninstall a program.
  3. Then click on View installed updates.
  4. Select the latest updates and hit the Uninstall button.

uninstall-Windows-10-updates

Alternatively, you can also use Command Prompt to remove recently installed Windows updates.

  1. Click on the Search icon.
  2. Type cmd in the search field.
  3. Right-click on Command Prompt and launch the tool as an administrator.
  4. Then run the wusa /uninstall /kb: command. Enter the KB number right after the colon.
    • For example, if you want to uninstall KB5004567, run the wusa /uninstall /kb:KB5004567 command line.

After uninstalling the updates, check if your computer can connect to your printer. If error 0x0000011b persists, install your printer using its IP address.

By the way, you may want to temporarily disable auto-updates. When you restart your computer, Windows will automatically download and install the latest updates, triggering error 0x0000011b again.

Manually Add the Printer Using Its IP Address

  1. Go to Settings.
  2. Select Bluetooth and Devices.
  3. Scroll down to Printers and Scanners.
  4. Then click on the Add device button to add a printer or scanner.
  5. Click on the link that says the printer you want to add is not on the list.
  6. Go to Add a printer using a TCP/IP or hostname.add-a-printer-using-a-TPC-IP-address-or-hostname
  7. Follow the on-screen instructions and manually insert the printer’s IP address.
  8. Hit Next to connect your computer to your printer.
  9. Print a test page to check if your printer works as intended.

Disable Print Spooler RPC Encryption

To fix error code 0x0000011b, Microsoft says you should disable the print spooler privacy settings on both the Client and Print Server. When the RpcAuthnLevelPrivacyEnabled Registry key is set to 1, Windows automatically encrypts RPC communication with network printers and print servers. Disable this option to get rid of error code 0x0000011b.

  1. Launch the Registry Editor.
  2. Navigate to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print.
  3. Right-click on the Print key and select New→  DWORD-32 bit Value.
  4. Name the new key RpcAuthnLevelPrivacyEnabled.
  5. Double-click on the new key and set its value to 0 (zero).RpcAuthnLevelPrivacyEnabled-windows
  6. Restart your computer, and check if it connects to your printer.

Conclusion

To fix error code 0x0000011b when printing on Windows 11, uninstall all the recently installed updates, especially KBKB5005565 and KB5005568. Then, manually add the printer using its IP address. If the error persists, disable Print Spooler RPC encryption.

Did you manage to solve the problem? Which of these solutions worked for you? Let us know in the comments below, and don’t forget to share this guide on social media.

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Filed Under: Windows Tagged With: Windows 10, Windows 11

Reader Interactions

Comments

  1. Gaiyoor Shaikh says

    May 17, 2022 at 1:15 pm

    Thanks alot for the tips ….
    The error taken approx 1 hour.

  2. SAYNEEL says

    May 10, 2022 at 12:35 am

    Amazing the registry fix is works for me also.

  3. Md Nizam Uddin says

    April 27, 2022 at 1:05 am

    RpcAuthnLevelPrivacyEnabled this option work me….thanks

  4. Michael ILOFF says

    April 24, 2022 at 10:03 pm

    RpcAuthnLevelPrivacyEnabled=0 in both machines was the home run. It saved me!

  5. Marcin says

    April 15, 2022 at 3:53 am

    Moderator, can you remove my last commant please? I typed it in wrong printer issue ;)

  6. Marcin says

    April 15, 2022 at 3:50 am

    For me worked running Malwarebytes on the computer, sems there was soma malware couseing the issue

  7. jay says

    April 12, 2022 at 3:03 am

    superbbb ! its worked

    thanks

  8. SB says

    April 5, 2022 at 9:52 am

    I did the registry fix on my print server, had my clients reboot and they can print again. Thanks!!

  9. Kris Benzon says

    March 30, 2022 at 10:26 pm

    By disabling RPC Encryptions in registry worked for me. Thank you very much for this!

  10. Arif says

    March 22, 2022 at 7:07 am

    Wow i spend 4 hours to resolve this issue. Thks for this tips. Works greate!!!

  11. Herry says

    March 9, 2022 at 3:14 am

    Disable Print Spooler RPC Encryption
    It works…. thank you so much ^_^

  12. John says

    March 2, 2022 at 6:27 am

    2 months I’v been poncing about with this issue, purchased USB Network printer adapter and every darrned thing, Thank you so much for fix, much appriciated :)

  13. Greg says

    February 19, 2022 at 2:02 am

    Yes. Registry edit option worked for me. Great result.

  14. Selaras says

    February 18, 2022 at 1:13 am

    I had this problem on my office for months and gave up on it, until now I tried to solve it again and your solution is the best! it works well thank you so much!!

  15. Paterno says

    February 6, 2022 at 8:37 pm

    Hello! I tried all the instruction but still I cannot connect to a network printer.

  16. M'Lu McNeill says

    February 5, 2022 at 9:07 am

    Disabling the Print Spooler RPC Encryption solved the problem for me!!! You rock, this has been driving me crazy!!! I disabled this on both computers, (trying to connect to the shared printer is what was failing) and voila, its working!! Many thanks to you!

  17. Steve says

    January 31, 2022 at 9:50 am

    Disabling the Print Spooler RPC Encryption solved the problem for me! Thanks so much!! None of the other solutions worked.

  18. Ir. Mohamad Syafiq Senin says

    January 30, 2022 at 9:26 pm

    Thank You So Much…

    This Is Works For Me…..

  19. Frank Rakoczy says

    January 20, 2022 at 5:38 pm

    I, too, have been searching for the “Printer not connected” error. I finally found your solution on line and it also was the “Disable Print Spooler RPC Encryption” fix.
    The printer had been connected until one of the Windows 10 udates fixed that.
    Thanx for your help. (I can keep the rest of my 80 year old hair, which isn’t much.)

  20. ganesh says

    January 13, 2022 at 11:08 pm

    Best solution Use networking LAN connectivity printer .. i am always fed up in Microsoft product they release updates we sacrifice our energy for these types of stuff .

  21. Stacy Bennett says

    December 29, 2021 at 10:52 am

    Finally, a fix that worked! Thank you!

  22. Al says

    December 18, 2021 at 4:44 pm

    Yes!! Disabling printo spooler on both machines and bam I could add the network printer. Every other “help” page said the obvious. Many thanks.

  23. W D Fischer says

    December 17, 2021 at 2:56 pm

    WOW! This worked for me! I had all but given up hope but this Reg Edit did the job after me pulling my hair out for months!

    Thank You/Thank You/Thank You

  24. ROCHEL BONNE ANNEE says

    November 29, 2021 at 1:41 pm

    The last Is Maching for me (The regedit Editor…)

  25. André Henrique says

    November 19, 2021 at 8:27 am

    Hello Shirley Dubbelman, how are you?
    Where is this “Disable Print Spooler Privacy Settings” option? Is it a group policy? I’m using Windows 10, but I got the same problem in Windows 11 on other PCs

  26. Shirley Dubbelman says

    November 17, 2021 at 6:30 pm

    Hello, I did not seem to have either of the updates mentioned and wasn’t keen to start deleting windows security updates that weren’t mentioned.
    I did the “Disable Print Spooler Privacy Settings” instead and this worked.
    Thanks for the tip.

  27. Titus Gunarto says

    November 15, 2021 at 10:33 pm

    I used Disable Print Spooler RPC Encryption to solve the problem and it worked at first but, error 0x00000011b happened again after shutdown and turn it up again the day after

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