After installing the latest Windows feature update, your computer may occasionally get stuck on an automatic repair loop. The OS keeps saying that it’s diagnosing your PC, but there’s no real progress going on. Force restarting your device rarely helps. If you’re experiencing similar issues, follow the troubleshooting steps below.
What to Do When Windows Gets Stuck on “Diagnosing Your PC”
Turn off Your PC Three Times and Run Automatic Repair
- First, unplug all the external devices connected to your computer. Unplug your router as well. Make sure your computer can’t connect to the Internet.
- Press and hold the Power button until your machine turns off.
- Press the Power button again to restart the machine. Repeat this process three times.
- After you boot up your device for the third time, let it load. The “Preparing Automatic Repair” message should appear on the screen shortly.
- Go to Advanced Options, and select Troubleshoot.
- Then select Advanced Options, and click on Startup Repair.
- Wait for 30 minutes until the repair process is over. Enable your Internet connection afterward.
- If the repair tool fails to fix the problem, go to the next step and uninstall the update.
Uninstall the Update
Most likely, the update files failed to install properly. That’s why your computer is stuck in that repair loop trying to diagnose your PC.
- When your machine arrives at the Automatic Repair screen, select Advanced options.
- Go to Troubleshoot, and then select More options.
- Go to Uninstall updates.
- Simply hit Uninstall latest feature update.
- Enter your admin password when prompted. Wait until your computer finishes uninstalling the update. Check if you can boot up your machine normally.
Use a USB Recovery Drive
If your PC won’t boot up, you can use a USB recovery drive to fix the problem. You need a 16GB USB flash drive to create and store a recovery image. If you don’t have a recovery image, you can create one using a second computer.
- Press the power button to turn off your machine.
- Then insert your recovery USB drive into your computer.
- When prompted, select the option that allows you to boot up your machine from the USB drive, instead of your hard drive.
- Select Recover from a drive to reinstall the OS from the bootable USB drive.
- Note: Keep in mind that your apps and files will be permanently removed.
- Select the Recover option to launch the process.
- Wait until your device reinstalls Windows.
Conclusion
If your Windows computer is stuck on the “Diagnosing Your PC” screen, turn it off three times in a row and then rerun Automatic repair. If the problem persists, enter Advanced troubleshooting, and uninstall the problematic update. As a last resort, reinstall the OS using an external bootable USB recovery drive. Did you find other ways to troubleshoot the problem? Let us know in the comments below.
yosi says
This isnt workoing. my pc stuck at : “diagnosing pc” section. and it wont even start.
Ivan says
Am stack with this diagnosis thing
Iviwe says
I tried the options but none worked is there any other way to do this ? Or anyway to obtain the files in the computer ?
dob dob dabli dabli says
I got stuck in the password section and I didn’t write the password at all and I don’t remember the password, please help
Bart Kavanaugh says
This worked one time. Then I had to reboot. Unfortunately Ms forces your PC to update and it starts all over again.
Pat says
This worked one time. Then I had to reboot. Unfortunately Ms forces your PC to update and it starts all over again.
Vitali says
Tried all the options, none of them worked…windows can’t even boot safe mode…D:
Babak Bassirian says
Did not help at all. Took days to get to advanced options then unable to uninstall feature or quality updates. Lenovo you really suck it’s only a year or two old. What the hell r we supposed to do now???
Kevin S Dickerson says
My PC displays
Windows update
Sign in and install important updates
On my startup screen it goes from the hp logo to that after powering on
Name says
Worked for me
walter bryant says
nothing worked It ask for an admin password. If I could get that far I would not have a problem. . just stuck in automatic repair. Keeps powering off.
Stephanie says
Tried this and it’s still stuck on the diagnosing your PC screen. Anyone know any other ways?
Robert nocholson says
No nothing in this article helped,
Angela says
Nono and no nothing here has worked. I can only boot into windows 11 and access run command. Nothing else loads. So when I tried running command to go into safe mode it fails. So I went back thru list here and still nada. Frustrated beyond! This is my livelyhood… I only installed 11 because ms contacted me saying they determined my machine to be a good fit for current download! What a crock!!!!I think they owe me a paycheck until they can resolve or find a way to save all my work clients and settings then roll back or flat out fix-what a concept accepting responsibility for financial peril your company causes!?!
Umesh says
Still issue not resolve, facing same issue, is there another waya to solve this issue
Roy Goetz says
It is stuck on diagnosing pc, have tried all the ideas and can not get recover from drive or rest pc under troubleshooting
Mark anthony says
This literally didnt work its still stuck on diagnosing pc ,
EyeFarted says
Yea mine took 4 hours to locate and fix issues, then went to the diagnosing your pc screen after all of that.. every now abd again i can hear it fapping the hard drive a few good times then goes back to just sitting there doing its little spinny thing.. think im about to play football with it..
Mox says
It only gives option ,I don’t have the option to go to advanced options 😥
Tembo Robert says
Yes I’m happy 😊 now
Dorispearl says
Thanks a bunch, this worked for me. It saved me from formatting my PC as I thought the OS crashed
sky c says
I can’t get to the advanced startup options because I’m stuck on the diagnosing your pc page. I’ve tried all the methods to get by but it still wont work.
Benjamin says
It didn’t help at all I tried all methods
Prixiee says
I still cant open it it stock on the Preparing Automatic repair what cn i do?my mom will scold me
Bryan Jones says
Thank you was a great success and laptop fixed.