Here’s Why Call Recording Is Not Working on Android

If you need to record your Android calls, the quickest and simplest method is to use the built-in call recorder. Answer the call, tap the Record button and your phone will take care of the rest. But sometimes, this option may not be available or there’s no audio recording available after hanging up. Let’s explore what might be causing these call recording issues and how you can fix them.

Why Can’t I Record Calls on Android?

Android Call Recording Requirements and Limitations

Recording your call on Android is not that simple. There’s a series of requirements or limitations you need to be aware of. We’ll list the most important ones below.

• You need to run Android 9 or newer in order to use this option. Check for updates if you’re running an outdated OS version.
• Install the latest Phone app version on your device. For more information, see How to Update Android Apps Manually and Automatically.
• Your Android device and carrier need to support the call recording feature. This option may not be available on older phone models.
• Depending on the region you’re currently located in, the feature may not be supported. Basically, there are three scenarios:
  • The feature is fully supported and the recording option appears on the screen as soon as you accept the call.
  • In some countries, the call recording option is disabled by default in Android’s core settings, and call recorders can’t bypass it.
  • In other countries, the option is disabled but third-party call recording apps can successfully bypass the restriction.

⇒ Quick Note: Don’t forget to inform the person at the other end of the line that you’re recording the phone call. Depending on where you live, recording a phone call without first informing the other person you’re about to do that might be illegal.

Clear the Phone App Cache

Navigate to Settings, select Apps, and go to All Apps. Select the Phone app and tap Storage. Hit the Clear cache button and check if the issue is gone. Additionally, don’t forget to go to Settings, select Storage, and delete junk files. Restart your Android device and check the results.

Enable Call Recording in Accessibility Settings

If you’re running Android 11, navigate to Accessibility settings and turn on the Call recorder option. You can then install any call recorder app you want.

Install All Pending Updates

Outdated apps may sometimes interfere with your Phone app, so make sure to avoid that. Launch the Play Store app, click on your profile picture and select My apps and games. Hit the Update all button to install all pending updates.

Use a Third-Party Call Recorder

If the problem persists or your device doesn’t support the call recording option, install a third-party app to get the job done. There are plenty of options available in the Play Store. Just enter “call recording” in the search bar and select the app that best suits your needs.

Keep in mind that you may still need to tweak your call recorder’s settings. It seems that Google doesn’t really like the idea of users being able to record calls. For example, if you use Cube ACR, you need to tweak the app’s settings and set the audio source to Voice recognition.

Conclusion

There’s a series of call recording limitations that might be preventing you from recording phone calls on Android. If this feature is not available on your smartphone, check if your terminal supports it. Additionally, you may want to contact your carrier to make sure they support call recording.

If you think this is only a temporary technical glitch, clear the Phone app cache, install all pending updates or download a third-party call recorder.

Speaking of which, what is the best call recorder app for Android you’ve used so far? Let us know in the comments below.