If you need to record your Android calls, the quickest and simplest method is to use the built-in call recorder. Answer the call, tap the Record button and your phone will take care of the rest. But sometimes, this option may not be available or there’s no audio recording available after hanging up. Let’s explore what might be causing these call recording issues and how you can fix them.
Why Can’t I Record Calls on Android?
Android Call Recording Requirements and Limitations
Recording your call on Android is not that simple. There’s a series of requirements or limitations you need to be aware of. We’ll list the most important ones below.
- You need to run Android 9 or newer in order to use this option. Check for updates if you’re running an outdated OS version.
- Install the latest Phone app version on your device. For more information, see How to Update Android Apps Manually and Automatically.
- Your Android device and carrier need to support the call recording feature. This option may not be available on older phone models.
- Depending on the region you’re currently located in, the feature may not be supported. Basically, there are three scenarios:
- The feature is fully supported and the recording option appears on the screen as soon as you accept the call.
- In some countries, the call recording option is disabled by default in Android’s core settings, and call recorders can’t bypass it.
- In other countries, the option is disabled but third-party call recording apps can successfully bypass the restriction.
⇒ Quick Note: Don’t forget to inform the person at the other end of the line that you’re recording the phone call. Depending on where you live, recording a phone call without first informing the other person you’re about to do that might be illegal.
Clear the Phone App Cache
Navigate to Settings, select Apps, and go to All Apps. Select the Phone app and tap Storage. Hit the Clear cache button and check if the issue is gone. Additionally, don’t forget to go to Settings, select Storage, and delete junk files. Restart your Android device and check the results.
Enable Call Recording in Accessibility Settings
If you’re running Android 11, navigate to Accessibility settings and turn on the Call recorder option. You can then install any call recorder app you want.
Install All Pending Updates
Outdated apps may sometimes interfere with your Phone app, so make sure to avoid that. Launch the Play Store app, click on your profile picture and select My apps and games. Hit the Update all button to install all pending updates.
Use a Third-Party Call Recorder
If the problem persists or your device doesn’t support the call recording option, install a third-party app to get the job done. There are plenty of options available in the Play Store. Just enter “call recording” in the search bar and select the app that best suits your needs.
Keep in mind that you may still need to tweak your call recorder’s settings. It seems that Google doesn’t really like the idea of users being able to record calls. For example, if you use Cube ACR, you need to tweak the app’s settings and set the audio source to Voice recognition.
Conclusion
There’s a series of call recording limitations that might be preventing you from recording phone calls on Android. If this feature is not available on your smartphone, check if your terminal supports it. Additionally, you may want to contact your carrier to make sure they support call recording.
If you think this is only a temporary technical glitch, clear the Phone app cache, install all pending updates or download a third-party call recorder.
Speaking of which, what is the best call recorder app for Android you’ve used so far? Let us know in the comments below.
prayag says
Why oneplus nord 2 automatic call recording only works in India. I can not use it in the UAE
h karimi says
works well . i just need to know one thing. when you select a record and chose “save” where will it be saved to? i could not find the directory. thanks
Raja says
I need call recorder for Asus Android 9
Suggest exact one.
Bhudevi says
I’m using Redmi Note 9 moblie Android 10 veraion in India. I too tried so many Call Recorders from Google Play as well as third party apk’s but only records my voice untill other person answering or talking on the other side.. In some other apps are records completely to the end of the call but completely silent, Nothing is not audible in records. How can overcome it without root the mobile.
Mary Beth says
Is there a way to go around my ACR not working? If not, can I jailbreak my phone? I have a note 20. Do not care about messing up my warranty, I have a note 10 to go back to that’s never been used yet, if I need it
Shamim says
there is no such option as Call recorder in Accessibility settings.
There is built-in recorder, and third-party apps work but recorded files are silent, neither Audible my voice nor other. This is ridiculous – Google is spying and listening us in every possible and impossible way and then some, but the user is not allowed to record his/her own calls!
Google has become like China
Deborah Lawrence says
Well what is the purpose of having all these call recording when you don’t let no one hear the incoming calls.
Out of all these call recording apps don’t Nobody have no say so to let people have incoming and outgoing recording, Google, u really hurting a lot of people that depends on incoming recording….
Doctor appointments, important financial information, confirmed conversation I can go on, I’m one of them, at 66 I truly needed it.
Can someone help to get it back
Cube Acr I have ,doesn’t work
Please do something
Thanks
Tony says
What works in the USA?
William G Jones says
Google play has disabled call recording apps from displaying caller id CallU is now worthless unless you have the old APK. You also cannot add permissions that google blocked thus making the whole app useless. Google has become Nazi China. Hope Google falls hard, hope those who made these decisions for google fall even harder
Hemant says
there is no such option as Call recorder in Accessibility settings
Harjinder singh says
Actually sir call recording is working but when we play the recordings two apps open first call recording second is internet app how to tackle this issue ??
Jeem says
I’m with Jonny. Caller at other end inaudible with every app tried in US.
Jonny says
I had no problems with Samsung phones in Korea, but in USA recording doesn’t seem to work regardless of the method I try.
hassan ali says
why android 11 don’t call recoder please solve this problem please
vsaar says
Not working in my Galaxy A40 either, despite call recording being legal in Finland. There is no built-in recorder, and third-party apps work but recorded files are silent. This is ridiculous – Google is spying and listening us in every possible and impossible way and then some, but the user is not allowed to record his/her own calls! The only way to get it working is to root the phone, which brings a bunch of other problems.
deepa says
mobile bought in UAE call recorder options not available……but i m n INDIA
Eleew says
Very helpful
Thanks for all The answers
Proxy says
Not seeing any record options on android 11 and its legal to record calls here in ontario
Alin says
there is no such option as Call recorder in Accessibility settings
Anon says
I used Cube untill I had to force install android 11 updates. Now its not working on my note 10.
Im in Sweden.
Waiting responce from Cube Support
Arun says
In my OnePlus Nord also call recorder not working. Tried call app, ACR etc. Any help please
Pierre Micallef-Grimaud says
Tried many Call Recorders from Google Play but only records your voice. The person answering or talking on the other side is not audible so nothing is registered in the recording. (This is in Malta)
Leif says
Don’t work with android 11 in Norway
edvin says
no in my nord 2 5g acr and call app softwaare is not working neither record my voice nor other
Mansur quraishi says
Automatic off not working problem accessibility settings app off automatic call recording not working