If you visit the chrome://extensions/ screen in your Google Chrome web browser, you may find that some extensions cannot be disabled because the “Enabled” option is grayed out and cannot be unchecked. This is usually coupled with a message on the extension that says “This extension is managed and cannot be removed or disabled”.
These extensions are normally installed with other applications or can be part of adware. Though you can’t remove these extensions by unchecking the “Disabled” box, you can do it another way.
Sometimes you can simply remove the application from “Control Panel” > “Programs” > “Programs and Features“. If that doesn’t work for you, follow these steps.
- Type “chrome://extensions/” in the address bar, then press “Enter“.
- Check the “Developer mode” check box.
- Note the ID of the extension you wish to remove, located on the “Extensions” screen, then close Google Chrome.
- Open Windows Explorer and select the “Show hidden files, folders and drives” by selecting “Organize” > “Folder and search options” > “View“.
- Navigate to :
- Windows – C:\Users\your username\Appdata\Local\Google\Chrome\User Data\Default\Extensions
- MacOS – ~/Library/Application Support/Google/Chrome/Default
- Linux – ~/.config/google-chrome/Default
- ChromeOS – /home/chronos/
- Delete the folder that matches the ID on the Chrome Extensions screen.
Now open Google Chrome again. The extension should be completely removed.
Ken Starr says
As John Gentleman says, use regedit, it solved the problem for me. It will not remove a startup program that may reinstall it; for that you should run Malwarebytes or a similar malware removal program. Here’s what I recommend:
1. Run malwarebytes
2. Remove the extension as per the instructions above
3. If chrome has an extension error, stop chrome, then manually remove all traces by running “regedit” as administrator. If those registry keys reference files, e.g. “\apps.crx” in my case, remove those as well.
Kevin Jones says
Are these instructions for Windows 11, because in File Explorer, I cannot see ‘folder and search options’ etc…
If only for windows 10, pls make new instructions for Windows 11, pls pls pls this virus is driving me crazy
John Lock says
When I delete from the registry, it comes back. Where do I regain my Administration. This thing has taken over.
Kimball P. Marshall says
The chrome browser keep on open new tab with automatically search using “NearbyMe.io” . And I am using Window 10.
Installed itself and I see (and 1000’s of comment online) Chrome allows extensions like this to HIDE AND NOT ALLOWED TO BE REMOVED. It cannot be deleted from my register and when Malwarebytes puts it in quarantine it immediately replaces itself. WWHHYYY????
@ashley says change the defualt search engine in the chrome://settings and in your device settings. Same thing happened to me.
downloaded and install google chrome from gogle page. after install, virus attacked. the extension keep on appear “uShareVideo” and even you deleted, after you closed browser and opena new browser, it come back. Unable to delete it.
And Chrome shortcut always become hijack if scan by antivirus and anti malware software.
The chrome browser keep on open new tab with automatically search using “NearbyMe.io” . And I am using Window 7.
All the lousy help when search in google, it is totally useless. the file and folder created by the virus and malware is not found in registry value, AppData hidden folder, programe & features>uninstall, Policy …. all this places do not have files, software or folder that related to virus/malware, all is clean.
Wonder why Google upload an installer that come with such a virus and malware that unable to be clear off even using antivirus or antimalware, after delete and clear, once you restart your PC and open the browser, the virus, malware and extension come back again.
Anyone can help or is there any safe chrome setup / installer file can share so I can install a clean chrome browser?
Nothing is working for me, I still have this annoying virus… Everytime i use my search bar it goes to yahoo.. I use google chrome and prefer google as a search engine. Im so upset, i want this thing gone.
candice Wilson says
These instructions involved Windows Explorer, which I do not have/use. Everything else was doable but the Windows Explorer instructions are necessary to successfully remove my extension that is ‘operated by an Administrator” outside of my Chrome….which is scary
Melvyn Rosengarden says
I was able to remove the extension BUT in Google Chrome settings->Privacy->Site Settings the extension still exists (Awesome Screenshot) with grayed out “allow” privileges. I need help removing that.
Some of the managed extensions are enforced in:
(thats the path in linux, find the one for win/mac somewhere else)
Mitch Bartlett says
@BoVice What you are describing sounds like virus behavior to me. I would run a scan to ensure something isn’t taking control of your extensions.
NOPE.. The extension is running an updater.exe. this literally will re install itself.
Saravanan Duraichamy says
Thank you problem solved
Followed step 5
How do you get to home/chronos on chrome OS software, I’m doing this because I’m trying to remove pesky extensions, from my school laptop of them trying to watch me. I know I can just switch the hard drives, but I don’t want to go and buy a 2.5″ laptop drive.
Worked like a charm. Thanks
I’m afraid this did not work for me Mitch. Do you have a link to the source for your article please?
WHAT IF THE DEVELOPER MODE IS GREYED OUT
~/.config/chromium/Default/Extensions Does not have any stuff with the ID selected ‘-‘
How do you do this on chromebook? It says go to home/chronos but that is not a file/folder on chromebooks
John Gentleman says
Oh, if it were that easy!!
This is a once off fix. When you reboot your system and reopen Chrome the dammed extensions reappear. In addition to your suggestion, there’s also a registry key with the same value/id which can be deleted via Regedit but sadly, this doesn’t provide a permanent fix either.
There’s ‘something’, ‘somewhere’ which instructs these annoying extensions to re-load.