Some Apple iPhone or iPad users may experience a problem when they attempt to plug in their device to their computer and sync it with iTunes where a message repeatedly appears that says:
“This iPhone is already activated. You may disconnect this iPhone now.”
To move past this message and allow your device to be synced, follow these steps.
MacOS
- Close iTunes.
- From the Finder, select “Go” > “Utilities” > “Terminal“.
- Type the following, then press “Enter“:
defaults delete com.apple.iTunes StoreActivationMode
Windows
- Close iTunes.
- Hold the Windows Key, then press “R” to bring up the “Run” dialog box.
- Perform one of the following steps:
- For 32-bit versions of Windows, type the following, then press “Enter“:
C:\Program Files\iTunes\iTunes.exe" /setPrefInt StoreActivationMode 0
- For 64-bit versions of Windows, type the following, then press “Enter“:
C:\Program Files (x86)\iTunes\iTunes.exe" /setPrefInt StoreActivationMode 0
- For 32-bit versions of Windows, type the following, then press “Enter“:
Did this help? Let us know!