When mapping a drive in Microsoft Windows, you may receive an error that says:
The mapped network drive could not be created because the following error has occurred:
Multiple connections to a server or shared resource by the same user, using more than one user name are not allowed. Disconnect all previous connections to the server or shared resource and try again.
Clicking “OK” yielded another error.
The network folder specified is currently mapped using a different user name and password. To connect using a different user name and password, first disconnect any existing mappings to this network share.
Fix 1 – Restart Workstation Service
- Select the Start button, type CMD.
- Right-click Command Prompt, then select “Run as Administrator“.
- Type the following, then press Enter:
net stop workstation /y - Type the following, then press Enter:
net start workstation
Fix 2 – Delete the Drives
- Select the “Start” button, then type “cmd“.
- Right-click the “Command Prompt” option, then choose “Run as administrator“.
- Type “net use“, then press “Enter“.
- Look for any drives listed that may be questionable. In many cases where this problem occurs, the drive may not be assigned a letter. You’ll want to remove that drive.
- From the Command Prompt, type:
net use /delete \\servername\foldername(where the servername\foldername is the drive that you wish to delete.)
In some extreme cases, you may want to simply use the command net use * /delete. This will delete all mapped drives though, so be careful that you know what you’re doing.
After trying each fix, you should now be able to map the drives as normal.
This post applies to most modern versions of Microsoft Windows.
Helen says
Windows is a dying beast for this and many other reasons.
Time for the World to move to Linux and experience freedom of computing ;)
Athakay says
Check your firewall settings. Ensure Windows Explorer is allowed to penetrate your computers firewall.
Doniyor says
Thank you very much!
Goran says
Great stuff, Had to use the command net use * /delete which removed all mapped folders.
I was then able to remap up all drives again.
My OS: Win11
Working with Netgear ReadyNAS drives.
Strangely I only had problems accessing one of the ReadyNAS drives, and the others were fine.
anyway, this sorted the problem.
Thanks
Noli says
SOVLE! thank you
Noli says
Nailed IT! thank you
Ansar says
I had a similar issue, for a new built VM, and found the firewall was turned ON.
Just turned off the firewall and viola it worked.
Tyler says
THANK YOU!!!!!
These commands only when ran in admin mode in cmd worked perfect!!!
net stop workstation /y
net start workstation
Anonymous says
The net stop workstation works as a charm
Jeff says
on going issue:
the net stop workstation /y
net start workstation
works perfectly
but every time I re boot the ” Multiple connections to a server or shared resource by the same user’ Error re occurs. The issue first appeared when I tried to update win 10 with the realtek HD audio driver. Any ideas for a permanent fix?
solved it
jeff says
thanks
when trying to connect to NAS
was getting Multiple connections to a server or shared resource by the same user’ Error
net stop workstation /y
net start workstation
solved it
Hindu says
I’m getting this error while sending file via XCOM at specified times from NAS drive.
Will this restart of NAS drive resolve the issue of Error. ? Please help
Stein Jone Lithun says
Thx
The net use /delete command didn’t work for me, but the following commands did:
net stop workstation /y
net start workstation
Abhijit says
“The net use /delete command didn’t work for me. The following commands did:
net stop workstation /y
net start workstation
”
Worked like a charm. Thank you very much.
DonnaDD says
What steps would I have to following to FORCE the error message to appear?
(We get it at random times… but I’m not sure what steps we actually need to avoid.)
Ado says
“The net use /delete command didn’t work for me. The following commands did:
net stop workstation /y
net start workstation
”
Worked like a charm. Thank you very much.
Navey says
“The net use /delete command didn’t work for me. The following commands did:
net stop workstation /y
net start workstation
”
Absolutely true! It resolves th issue. There is no need comply many complex manipulations in group policy, Services, network connections settings and so on, doing many different commands. Just stop workstation if you see ‘no connections’ having complyed net use command.
THANK YOU sooo much, Ash!
My problem was following:
1. I connected to WD Western Digital external drive (NAS) via Total commander – cd \\192.168.1.xxx
2. I opened in Total commander document.doc and get lost connection because of that action.
3. I tryed to connect again via TC and via Windows explorer browser. Typed login and password and got mistake “Multiple connections to a server or shared resource by the same user, using more than one user name are not allowed. Disconnect all previous connections to the server or shared resource and try again.”
faisal says
Try the easy fix and we are facing the same issue with windows 10 and i simple run the batch file on user
echo off
cls
ipconfig /release
ipconfig /renew
ipconfig /registerdns
exit
try this registry as well if its not there create it.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Mup\Parameters]
“EnableDfsLoopbackTargets”=dword:00000001
and magic happens all mapped drives are back.
Andrew says
As Ash suggests above,
net stop workstation /y
net start workstation
resolved the issue for me as well.
I have a network with around 32 users, all are win10
Only 1 machine has this issue.
So I created a batch file that contains the above two lines and when access to the locked out resource on our nas (Thecus N7700plus) is required I simply double click on the batch file and everything works again.
Andrew
Thanks Ash.
IRSPIP says
I have the same problem; no entries in the list but still I have multiple connections.
The Only solution for me was to reboot the NAS!!!
Rebooting my Win10 had no effect at all!!!
Miki says
Restarting the workstation worked for me
Thank you!
Yank says
Restarting the “Workstation” service resolves this issue. – worked for me
Ash says
The
net use /deletecommand didn’t work for me. The following commands did:net stop workstation /ynet start workstationDunk says
Restarting the “Workstation” service resolves this issue.
Mitch Bartlett says
Did you try running
net use * /delete anyway?James Collett says
I am also getting the exact same scenario as HENK; no entries are in the list, yet it says I have multiple connections…
What a pile of poop.
jpprog says
We cannot see any shares using the Net use command and unable to disconnect from a network NAS. There is nothing to do short of a reboot. Pitty.
Tom says
Hi HENK
Google reveals that this bug is well known since maaaaany years – and M$ is just ignoring it. With just 100 Employees, we have this bug on a daily basis. As with the early Windows OS, it’s always good to often reboot Windows. Unfortunately, Win10 often hangs up to ~30 Minutes on the “Restarting” screen. Therefore, We propose to the employess to start rebooting Windows every day if the leave the office in the evening.
It’s really annyoing that M$ ignoring such bugs and we assume that they have a big architecture problem. Otherwise, it should be easy to fix this kind of bugs.
In short: a daily reboot reduces some Windows 10 problems – and brings others.
Kind regards, Tom
Rich says
Hi, Thank you very much!
This solution worked for me although i am very surprised it worked.
My problem was viewing shared folders on a NAS drive from windows 7 explorer and NAS Navigator, Net use showed up an old mapped network folder which was deleted in windows 7 and was showing deleted in the net use but was it was still listed anyway?! I used the delete code explained above and this deleted the entry completely allowing clicking the NAS drive to show all the shared folders.
Brilliant!
Dave says
I am getting the exact same scenario as HENK above, there are no entries in the list, yet it says I have multiple connections…
This solution doesn’t seem to work for us.
Nandeesh.KS says
the solution worked for me. thankyou for the post
Michelle says
THANK YOU!!!!! All of a sudden, overnight, I lost access to shared folders on a work network that I access through VPN, and nothing I found was working. I got the first message you listed but not the second – but you fix worked for me. I would like to know how that ‘foldername’ got there in the first place? For me the format was \\network\username but the username wasn’t mine and it was preventing access
Henk says
I’m getting the “error 1219” that says the same: “Multiple connections to a server or shared resource by the same user, using more than one user name, are not allowed. Disconnect all previous connections to the server or shared resource and try again.”
However when I use “net use * /delete” it just tells me:
C:\WINDOWS\system32>net use * /delete
There are no entries in the list.
How the hell can I fix this? (Windows 10)