LinkedIn is an excellent networking platform that connects companies and professionals from around the world. You can use it to create and manage your professional image and identity, discover job offers you might be interested in, and more.
One of the main ways you can connect with other professionals on LinkedIn is via messages. Dropping a few interesting lines could land you your dream job.
If you can’t send messages on LinkedIn, keep on reading this guide to learn what could be causing this problem and how you can fix it.
LinkedIn Not Sending Messages to Anyone
⇒ Tips:
- If you can’t send messages from the app, try sending them via your browser.
- Send the message via your Connections list or straight from the recipient’s profile.
- Check if there’s any known issue affecting LinkedIn messages. If this is the case, all you can do is wait until Microsoft has fixed the problem. You can use DownDetector to check the LinkedIn service status.
1. Confirm your primary email address
If this is a new LinkedIn account, you need to confirm your email address in order to gain access to all the features the platform has to offer.
Check your inbox and click on the link you received from LinkedIn to confirm your email.
2. Clear your browser cache and cookies
Your cache and cookies could interfere with LinkedIn’s messaging scripts blocking your messages.
Clearing your browser cache and cookies should be enough to get rid of the problem.
Go to your browser settings, click on History, select the time range and the type of data you want to delete and hit the Clear data button.
Sign out of your LinkedIn account, close the LinkedIn app or tab and then sign back in. Check if you can send messages now.
3. Update your current browser or use a different browser
Certain browser features might not work on outdated browser versions. Try updating your browser if there’s a newer version available and check if the issue is gone.
If this problem occurs only in your browser, switch to a different browser.
Just make sure you’re using a supported browser. LinkedIn currently supports the following browsers: Chrome, Edge, Firefox, Safari and the Android browser.
→ Note: Don’t use the beta version of your favorite browser as the devs may still need to squash some early bugs. Use only the stable browser version.
4. Disable your browser extensions
If you’re using browser extensions, especially adblockers and pop-up blockers, try disabling them and check if that solved the problem.
It’s not uncommon for extensions and add-ons to break certain website features. If this is the root-cause of the problem, disabling the extensions should fix it.
Let us know which solution worked for you.
Darlene Simpson says
Yes , I all of a sudden , get a message broken link , tried contacting linkedin , all they are saying is it is a domain issue not the case , worked fine before , how do you fix this even when a contact has accepted my request I put in my email in the message or contact and it originally shows up then within minutes it says broken link ??? Need a solutions fast thanks
Mariellen Puckett says
No, I cannot send messages. Tried different browser, logged out, cleared cache, etc. Still cannot reply to messages.
Terry says
I went through all the above steps and no change. I still can’t send anyone in my contacts list a message from my laptop.
Messaging works on my LinkedIn app on my i-phone but not on my computer, which isn’t always convenient.
Please let us know when you will be fixing this problem.
Thank you
Curtis A. Gibson says
Can’t send messages!
Beyond annoying get this problem fixed LinkedIn!!!
Anthony Farinas says
I can’t send a new message to any of my connections. I get the following message “There was an issue sending your message, please try again on linkedin”
Richard Steinitz says
As of today (Jan. 01, 2021), I cannot send cold-call invitations to anyone!
To clarify – if I have a connection, and they have other people listed under “Skills and Endorsements”, normally you can send invitations to those of them who are listed as 2nd degree connections. Right now, this doesn’t work – you get this message: “To verify this member knows you, please enter their email to connect. You can also include a personal note. Learn why” which is normally reserved for 3rd degree connections, or people that have specifically requested to block invitations.
Thanks