Every piece of software has some form of bug; it’s basically impossible to write code that accounts for all possible scenarios. These bugs can be severe and widespread, causing security vulnerabilities and performance hits. Other bugs can be laughably stupid or almost impossible to trigger.
If you happen to come across a bug, it’s good manners to report it to the software developer. Reporting a bug helps the developers to fix issues in their software. This, in turn, helps other users and yourself, as eventually the bug should be fixed, and then you won’t have to deal with it anymore.
Unfortunately, most developers don’t make it particularly easy to report any bugs you identify in their software. Dropbox, however, offers a relatively simple option to report bugs from within the app.
How to Report Glitches in Dropbox
To get to the bug reporting tool, you need to go to the feedback section of the settings. You first need to click on the cogwheel icon at the bottom of the column on the left to get there.
In the settings, click on “feedback” to open the feedback section.
In the feedback section, you have to click “Report a bug” to open the bug report tool.
On the next screen, enter your bug report in the big text box. Try to be as precise as possible about what happened and what you were doing just before it happened. These details can help the developer identify the cause of a bug and speed up the release of a fix. This is especially useful for rare or edge-case bugs, which may be hard to replicate and get reliable bug reports for.
Once you’ve completed your report, click “Submit” to send the bug report.
Bug reports are a helpful part of making software better. By following the guide’s steps, you can report any bugs you may find in the desktop Dropbox app.