I was attempting to capture a photo of the screen using my Samsung Galaxy S22 Android phone this morning and was greeted with a message that told me “Can’t take screenshot due to security policy“. What could be causing this issue?
Reason 1 – Chrome Incognito Mode
The Android OS prevents screenshots from being taken while in Incognito Mode in the Chrome browser. You can enable screenshots in Incognito Mode with these steps:
- Type chrome://flags in the address bar and press Enter.
- Search for “screenshot“.
- Change the Incognito Screenshot setting to Enabled.
Reason 2 – Policy set on Phone
If your Android device was issued to you by a school or company, they may have enforced policies that prevent screenshots. The policy can also be enforced if you have added a company account to your phone.
You will either need to talk to the IT department, or remove the account associated with the policy from “Accounts” in “Settings“.
Reason 3 – Policy set in App
Some apps have a policy that prevents screenshots from being taken. Financial apps such as investing, and banking commonly have screenshots disabled for security purposes. It prevents malicious code from being able to run in the background of your device and send a copy of your screen to a hacker.
If you’re having trouble taking a screenshot in an app that you think should allow screenshots, try closing all apps, relaunching the app, and trying take another screenshot.
If closing all apps doesn’t work. Try restarting your device.
Reason 4 – Media Storage Isn’t Enabled
On some phones, you may have to enable storage to media so that screenshots can be stored on the device.
You can often find the setting by following this path:
Settings > Application > Application Manager > More > Show System Apps > Media Storage > Enable
I hope this post has helped you figure out why your Android is not allowing you to take screenshots. Have a comment or a solution? Drop it below in the comments.