Camtasia is an excellent screen recorder and video editor for Windows and Mac. You can use the program to record tutorials, video meetings, presentation and training videos, and more. Video files often take up a lot of space, so many users prefer to zip their recordings. The only problem is that Camtasia may sometimes throw an error message saying that an error occurred while zipping the project file. Let’s see how you can get rid of this error.
What to Do if Camtasia Fails to Zip the Project File
Move the Project and Source Files to the Same Location
If your project and source files are stored on an external drive or a cloud-synced folder, move them to your main local drive. For most users, that should be the C: drive. Make sure to move the project and source files to the same folder. To make things simpler, move the files to your desktop, launch Camtasia again, and open the project. Check if you can export the file as a zipped file.
Delete Unused Media and Tracks
Many users confirmed they fixed the problem and got the file to zip after removing unused media files and tracks. In other words, clean your Camtasia library and delete all the files that you no longer need or use.
Go to your clip bin and check if you have any unused assets. Select a random asset in the Media Bin, and then press Ctrl+A (Windows) or Command+A (Mac) to select all assets in the Media Bin. Then, hit the Delete option. Restart your computer, launch Camtasia, and try exporting your file again.
Rest assured, you can safely remove any unused assets without affecting your exported projects or the project you’re currently working on. Camtasia will only remove the unused assets.
If you’re running an outdated Camtasia version, don’t be surprised if the program is not working properly. Launch Camtasia, click on Help, and select Check for updates. Install the updates, restart your computer and try exporting your project file again.
Check Your File Names
Zipping errors may also indicate that one of your file names is too long or contains unsupported characters. Open your package and check if there’s any file with a strange file name there. Additionally, you can also create a copy of the project file and then delete the source file. Try zipping the copy file and check if it works.
Check Your HD Storage Space
Ensure you have enough free space on your local drive before zipping the file. Keep in mind that your drive uses just as much volume as the file size is while converting it to a compressed file. This is only a temporary volume increase, but if you’re running low on storage space it could prevent Camtasia from zipping your files.
Clean up your local hard drive and remove all the apps and folders you no longer need. Don’t forget to use Disk Cleanup to clear temporary files as well. Right-click on your drive, select Properties and click on the General tab. Hit the Disk Cleanup button, select your drive and follow the on-screen steps.
If Camtasia fails to zip your files, make sure you have enough free storage space on your drive. Then remove unused media files and tracks and update Camtasia. Make sure your project and source files are stored at the same location. Did you manage to compress your files? Let us know in the comments below.