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Steps to Try When Android is Stuck in a Reboot Loop

Steps to Try When Android is Stuck in a Reboot Loop

By Mitch Bartlett 31 Comments

I experienced quite a few reboot loops as an avid Android user. There can be many causes for an Android stuck in a reboot loop. Hopefully, this tutorial will fix yours. These exact steps seem to solve the problem for me most of the time.

1. Remove the Case

If you have a case on your phone, remove it. This will ensure there are no buttons or sensors impeding the function of the phone.

2. Plug into a Wall Electric Source

Ensure your device has enough power. Plug it into a wall outlet. You may need to let it sit plugged in for a few minutes before performing the next step.

3. Force Fresh Restart

Press and hold both the “Power” and “Volume Down” buttons. Do this for about 20 seconds or until the device restarts again. This will often clear the memory, and cause the device to start normally.

4. Try Safe Mode

Wait for the manufacturer name to appear on the screen while it’s booting, then press and hold “Volume Down“. This should place the device into “Safe Mode”. If the device starts successfully in Safe Mode, you may have to uninstall problematic apps or undo a setting that may have caused the issue.

 

If you’re a Nexus 5X user, there is a known bootloop issue with the phone. See our post about it for more info.

 

Still having trouble? Let us know in the comments section.

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Comments

  1. krystalyn says

    my nokia 2v android phone is stuck on the restart screen where i went to restart it cause i was being slow , but now it wont do anything its stuck on that screen plzzz help me

  2. Randy Wisdler says

    I have a ZTE axon 7. I replaced the battery and it won’t turn on. All it does is beep every 30 sec or so, and the red light comes on when it does. I’ve tried the power button/volume button thing, but can’t get anything to come up on the screen. I’ve had it plugged in to the charger for hours and still nothing. Any help would be greatly appreciated.

  3. Apollo says

    I have an LG V30 (ThinQ.) This might be a bit off topic, but this was the only place I found that I can talk to someone. About the Force Reset/Restart I always have to do it almost every time I wake my phone up/turn it on. Is there a reason why I doesn’t turn on unless I do a force reset?

  4. Isaac Hudson says

    I WAS ABLE TO FIX THIS WITHOUT WIPING!!! This requires close following of instructions, and a little bit of technical skill, but is worth it if you don’t want to factory reset your phone.

    tl;dr: Use the first link in this post to fix your phone. If you’re on a nexus or pixel phone, use the second link for the android files, if you’re on a different type of phone you’ll have to find a different version.

    After calling google and them providing no help whatsoever, I looked for several hours into how to pull some files off my device without wiping it since they were not backed up. This is basically not possible without having at least turned on developer settings prior to the update, and ideally without having rooted the device (not recommended, also not possible without having at least developer settings on.

    So I decided to try some other versions of android. While a phone is stuck in a bootloop, you can restart it in fastboot by holding down the power button until it restarts, and then holding down the volume down button. This puts it into a mode called fastboot. From there, you can use the volume keys to navigate to Recovery Mode, and press the power button to select. Inside that, select “Apply update from ADB”. ADB stands for Android Debug Bridge, which basically means your computer can communicate with your phone through a USB cable. Generally you can do a lot within this mode, but since we got to it while the phone was off, all you can do is install different versions of android. Here is an article detailing how to get into this mode and then how to sideload a different android version: https://9to5google.com/2018/08/06/how-to-sideload-android-9-pie-ota-google-pixel/

    My phone got stuck in bootloop while updating to android 10 on my pixel 2, so I tried sideloading a couple versions of android Pie. This site has various other images (versions) of android for nexus and pixel phones, though you can find other phones’ images from other sites: https://developers.google.com/android/images. Basically you want an “OTA” (over the air) image, because that means it will not wipe the device when sideloading. For my phone, I tried the latest two versions of android 9, with no luck. Each time returned a bootloop. In one last attempt, I thought that maybe the bad version of android 10 was “QP1A.190711.019”, so I tried “QP1A.190711.020”. I restarted my phone and it booted up!

    Hopefully this helps others who were in the same situation as me. If it works, you should definitely back up your phone as soon as possible.

  6. Alex says

    My Infinix Hot 6 has refused to boot, and i have followed the step to boot it here, but yet in refused to boot

  7. Heidi says

    I have a vodafone and it just stay on boot can’t log in i have wiped data and reset factory cleared cache but still nothing wants to work

  8. Fran says

    I have a Samsung Galaxy S7. It is stuck in recovery booting. I can not get it to shut down and it will not charge.

  9. Dan says

    No. I have huawei y7 pro 2019 which turned off by itself and keeps on showing the guawei logo for so long and wont turn on completely. Please help me

  10. Someone333 says

    I have a huawei y7 2019 and all of a sudden it turned off. After that it keeps showing the huawei logo then it turns off and its like a loop, been like this for like 10 minutes from now and i tried everything. PLEASE HELP

  11. NOSIKU NOWANGA NATHAN says

    My phone is itel 1407.
    Whenever it is switched off and turned on it does display on the screen “welcome” as the first thing and requires you to search for Wifi , update , input your email address and eventually have it opened completely and all the that might have been saved on phone internal storage will be wiped away automatically .
    I update the phone and the problem keeps on repeating itself over and over and currently more than 95℅ of the whole 8gb storage is claimed to be used up by the system when in actual sense it use to be 2.9 GB to 3 GB use to be occupied by the system and often it fails to switch on but if it does then it will keep up showing loading and switching off itself over and over

  12. Richards says

    My HUAWEI y520 keeps coming on boot mode when i want to wipe it and keeps switch itself on and off

  14. Chris says

    I did the data wipe and factory reset and then I went into reboot and I’m still getting stuck in the same boot-up loop that I was stuck in before. It gets to the “Google” screen and it stops there.

  15. James says

    Hi. I have motoscan 6050. And it is on a recovery boot loop. There is no volume control. Tried all combinations but still can’t get out of the loop. Would appriciate very much your help.
    Thank you.

  16. Hammed says

    Am also facing this kind of problem. I tried doing a system update on my Infinix hot 6 it got stock in a bootloop. I have tried a hard reset and data wipe but the problem has not stopped. How can i cover my phone back, please help

  17. Perryl says

    Hello, I tried doing a system update on my Infinix hot 6 (something I have done several times in the past) but it got stock in a bootloop. I have tried a hard reset and data wipe but the problem has not stopped.

  18. KR says

    I have a Pixel. It’s stuck in bootloop and i’m not able to reset it by pressing the power button and volume down button. It again goes off.

  19. Charles Broam says

    Iview Suprapad 1066TPC. No volume buttons. Only a power button & some kind of reset button. Pushed & held both down, Got a Sleeping Android: No Command. Regular power button only, and it’s back to the never-ending cycle of trying to boot.

    Now what? (oh, yeah! No SD Card, just internal memory)

  20. Angelique says

    I have an Alcatel 7. I did all the steps. For this phone I have to put in a password before the phone finishes starting. When it took me there it said the phone was in safe mode than it did the same thing and went to the process of turning on and continued to stay on that. I haven’t even had this phone for a month. What do i do now?

  22. Ken says

    after a factory data reset, My Huawie Y6 keeps on rebooting when the battery gets 19%-18%… untill it consumes the battery till it gets zero.
    I did factory data reset again but it is still the same when it gets 19% down

  23. Melissa Manzella says

    My Motorola android phone just started restarting on its own even when the battery was at full charge. it keeps rebooting to the blue start up screen. I have done the pressing down and holding the power and volume buttons until the black screen comes up. it says to connect to a USB port, so its connected to my computer as we speak. every mode I try to put it on, it does nothing. Going to factory, restore, etc… and nothing. just restarts again. It does start and asks for my password. other than that. it does nothing else. Can you help me fix this, or is my phone garbage now? I have gotten it bran new for Christmas and didn’t start using it until Feb 2019. I can use as much help as possible. I really like this phone, and it has so much important stuff on there.

    Please help!
    Thank you!

  24. ron says

    I have an alcatel acndroid phone. My phone was doing a system upgrade when it froze for about twenty mins. I tried to reset the phone and it just shut off. everytime I try and reset or turn it back on it just goes to secure reboot failure. I tried to charge without the case and its still showing the same thing.
    What else can I do to make this phone work?

  25. Infinity Jimenez says

    it did turn off my phone but after that, it remained on the boot screen. I have an Lg Sylo 4 so the battery is unremovable. I got this phone last week have not dropped it or wet it, it’s brand new.

  27. Life says

    TCL XL from straight talk, won’t reset… Stuck in loot, saying, Secure boot failure! Nothing’s helped..….

  31. Ce garnez says

    My alcatel pixi 4 6.0 has gone into boot loop. I have tried all ways to get it to boot up correctly. Nothing yet.

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