Technipages

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Steps to Try When Android is Stuck in a Reboot Loop

Steps to Try When Android is Stuck in a Reboot Loop

By Mitch Bartlett 94 Comments

I experienced quite a few reboot loops as an avid Android user. There can be many causes for an Android stuck in a reboot loop. Hopefully, this tutorial will fix yours. These exact steps seem to solve the problem for me most of the time.

1. Remove the Case

If you have a case on your phone, remove it. This will ensure there are no buttons or sensors impeding the function of the phone.

2. Plug into a Wall Electric Source

Ensure your device has enough power. Plug it into a wall outlet. You may need to let it sit plugged in for a few minutes before performing the next step.

3. Force Fresh Restart

Press and hold both the “Power” and “Volume Down” buttons. Do this for about 20 seconds or until the device restarts again. This will often clear the memory, and cause the device to start normally.

4. Try Safe Mode

Wait for the manufacturer name to appear on the screen while it’s booting, then press and hold “Volume Down“. This should place the device into “Safe Mode”. If the device starts successfully in Safe Mode, you may have to uninstall problematic apps or undo a setting that may have caused the issue.

 

If you’re a Nexus 5X user, there is a known bootloop issue with the phone. See our post about it for more info.

 

Still having trouble? Let us know in the comments section.

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Comments

  1. Caren says

    I tried all the steps, but itā€™s still stuck on the company logo. I have a Android Moto. . All it does is close and restart and gets stuck on the logo, never goes past thisHow can I fix this?.

  3. Phil says

    I tried all the steps, but itā€™s still stuck on the company logo. I have a huawei p20 pro. All it does is close and restart and gets stuck on them logo, never goes past that.

  4. Jeremy says

    When I press the power button on my phone it force to switch off and gets stuck in reboot loop..infinix note 5 pls help me.

  7. Michael says

    My Samsung galaxy tab s3 still stuck up in the recovery booting. It doesn’t go the Wipe Data / Factory Reset menu. I tried some solutions but it didn’t work. Any suggestions for this matter?

  8. Mohamed Adel says

    when I install rom by sp flash tool in middle of operation the cable disconnect.
    Then the device stuck in bootloop with infinix logo and don’t run and recovery doesn’t work and pc can’t install rom again.

  9. Dawn says

    My Samsung Galaxy S5 went into a recovery bootloop after taking pictures and it shutdown due to battery drain,. I tried all the different menu options except OS specialty fix. It keeps starting over unless you leave it on recover screen. stays on , but charge light is not blinking.. This is its second battery. The battery is two yaers old. the phone started freezing and slowing down despite me removing apps, cleaning, cache, and dumping files. Tried holding down different sets of buttons, just have not tried a fresh battery. I just ordered a new phone, but my contacts were not backed up by boost mobile.

  10. Tyler Nicholas Henry says

    My phone is an LG V20,

    Before it went into its loop, it said that the Hi-Fi feature (which only functions when an audio device is plugged into the phone’s audio port) was turned on.
    I was baffled as to why it would say that, but I also knew that the audio jack was very unstable for some time, for when I plug something into it (say earbuds or headphones), it doesn’t read the device.
    Any audio jack I plug in has to be in a certain position for audio to be played at all, and that audio’s overall quality (from the port) was progressively getting worse.
    At the time, I was annoyed that this happened since I had been streaming something while listening through the phone’s speakers, and I couldn’t press play since the phone thought there was a device plugged in, while ALSO stuck in that protocol where it auto pauses after a jack is unplugged. So I thought that a simple reset would resolve the issue.

    The phone hasn’t fully booted since the 3rd (or 2nd?) week of Sep. 2020.

    It shows LG’s logo, powered by android, and that’s it. It turns off shortly after, then does it again in an endless loop. And even though I followed the steps, they unfortunately have not helped me; For step 3, the phone said it was going into recovery mode, but then went back to looping. And step 4 didn’t show a hint of success.

    I haven’ t brought it to any professional help since the incident (as of when this comment was typed).

    Please help me :'(

  11. nicole says

    i did a hard reset on my alcatel and its stuck on language and cannot change. i tried the power up power and down…nothing works

  12. Liam says

    I have an Infinix hot 6x. While iI was charging it i restarted it and when i did itit just showed its logo and it freezed. Please help me!!!

  13. Melissa Shuler says

    My S 9 is switching between maintenance boot mode and recovery mode. I have tried every option given, except factory reset, because I haven’t backed up anything on my phone. The caution, above the options, says, “not enough storage resource” & perform “lacking storage booting”. Please help.

  15. Tashi Jigme says

    I have Samsung Galaxy note 9, I was playing pubg on my phone suddenly the game got stuck and then phone went off after that I could feel excessive heat at the back of my phone. I tired to reboot it softly or hardly but none of the ways are not good enough and some even recommends to visit service centre however the country is currently under lockdown and I m not able to visit the service centre what should I do to get my phone to work again.

  16. Jenny says

    was charging my nokia android phone, i tried putting on while the battery level was low but still charge. It suddenly went black…due to low battery but I am trying to start it for the past 10 hours but it keeps showing the nokia logo and it doesn’t open at all..PLEASE HELP!

  17. Uhh Ohhhhh says

    My phones setting app didnā€™t work so i tried restarting it but then minutes later i checked and the background was all okay and everything but there was a restarting screen covering everything

  18. liricol says

    tecno is a fucked up brand that no one absolutely no one should buy. i just updated my phone and it keeps hanging in the bootloader. am sorry if tecno may be reading this right now but you have just ruined my camon 12. it has barely been an year and now this…the middle finger goes to you b***es. its painful that you ruin someone’s phone just to make them buy new ones. well i rather stick to other brands. Microsoft is even better than you nkt….

  19. Monu Tiwari says

    No, my Gionee P3S also not responded to any of these tricks. It just starts, show the company logo….and when it is o charge it also shows the charging percentage… What can I do know?

  20. ivetta says

    THIS ADVICE DOESNT ALWAYS HELP!!! I found a fool proof way to stop the boot-loop on an android. My android (note 8) always goes on a boot-loop when it’s over heated (when it’s charging usually). So a way to save your phone before it goes on a loop, is to take it off charge when it’s getting hot and take off the phone case. If it has already gone on a boot loop (this happened to me twice while I was asleep and left my phone on charge), then chuck your phone in the fridge or freezer for a minute or two. When it restarts, turn it off (by pressing the off button for a few seconds) and wait a little. I noticed that the boot loop started happening after my phone went through a lot of mandatory updates. Samsung is either purposely ruining my phone through these updates, or my phone can’t handle all the updates (it’s like 2 – 3 years old)

  21. Marco says

    Plss help my galaxy tab 3 keeps botting up to the recovery mode and i go to reboot but it reboots back to the recovery modeeeeešŸ˜­ pls help

  22. Surendra says

    I was charging my vivo phone, it suddenly went black…It’s been 2 months I am trying to start it but it keeps showing the vivo logo and it doesn’t open at all..PLEASE HELP!

  23. Manoj says

    Hi, I have a LG K7 phone. After reset my phone it only shows LG logo. I tried to the way that discribe above . But it dosen’t work. Can you help me?I think it stucked in reseting.

  24. yang says

    hi i have a samsung galaxy note 4 phone. when i was using it, the screen suddenly went black even though the battery percentage was still 75%. when i turned it back on, the screen was stuck on the logo. i took the battery out and tried to turn it on again. it still was stuck on the samsung logo. i tried to press the volume down and power for 20 seconds and the screen alternately turns from the logo to black screen vice versa. please help me fix this

  25. Ojogu says

    I had done factory reset on my Tecno camon x, yet the boot loop āžæ hasn’t stop ?. Please help!!!!!

  26. Al says

    Having over 20+ years in IT, I needed to be refreshed on the old “Just Re-Boot it!”… lol You saved me as I forgot about the volume down button for restart, so thanks. You help me today.. Cheers. Al

  27. Erwin Thomas says

    I wipe and factory reset my alcatel tablet. As it was restarting it went to fast boot mode. It starts and loop back there each time.
    Please help me fix this.

  28. Welldiggger says

    Motor Z3 stuck in bootloop safe mode won’t boot up it will boot tnto recovery mode but has nothing on screen except green Android man and it says no commands. Idk what to do. This phone is replacement for my broken phone and when I set it up I opened developer mode and was looking at the default setting options when plugged into computer and I clicked on software installation I believe it was called that’s the only thing I can think of that I
    did that might cause this help please

  30. Divyang Rajput says

    I have Vivo v7 plus phone which has same problem.It Automatically reboot or restart.
    What can I do now ? Help me please .

  31. karim ali musa says

    i have a huawei gem-701l .i have tried all the above steps but it is not working please help

  32. Bruce says

    Hi. I have a Alcatel onetouch 7040n model and I made a mistake flashing the wrong recovery. I have no computer or any access to one and all it does is keep flashing the Alcatel onetouch fierce 2 screen on and off but I can’t seem to get it to hard reset to wipe it. What do I do from here?
    Would appreciate any help. I’ve held down the volume up plus power keys. I’ve held the volume down button plus the power button and it just continues to just flash on and off none stop.
    Thanks for any help.

  33. surendra says

    my mobile is stuck in recovery loop. I set my smallest width to 1020 in developer option after that it went in recovery loop and keep rebooting again and again. If i select reboot to system than it get back to recovery mode again and i am unable to connect to mi assistant as there is no offical mi assisatant find on web, please help me i want to recover my data. I contact few mobile repair shops they said that they had to flash memory and wipe all data. 2nd i dont save my images on cloud neither save them to google drive or any cloud, i only save on local drive on mobile thats why i need to fix it on normal mode or just copy paste it to my pc. please guide me Is there any change to get my data back or I have to flash it with new software.

  34. Somtehign something says

    Dude you’re a life saver, couldn’t belive my eyes when it finnaly work. I wasted my whole day trying to fix this. I turn off the adblocked cus youre the real mvp

  35. Gillian Robinson says

    I have a huawei p20 . It keeps showing the heawei logo for about 10 seconds then goes off for 2 seconds over and over. I have tried holding down the volume down button,holding the power and volume down button but nothing.

    Help please

  36. Matt says

    Boot loop – Can get it into safe mode but then it reboots and takes it out of safe mode. It just constantly reboots until the battery is dead. Recharged it in hopes that it would be out of it. removed sd card still booting

  37. Jared Omolo says

    My Lenovo Yoga Tab 2-1050L downloaded system upgrade and then reset so as to instal. It got into a loop between the logo and installing system upgrade….
    How do I proceed to purge the offensive update software?

  42. Joshua says

    My vivo won’t get out in the recovery mode even if you reboot it normally. I tried wiping the data and cache and power it down but it’s still in the mode. Please help me.

  43. DeeDee says

    Hello, I have an alcatel, not sure of the model, but it is stuck on reboot/ wipe data factory reset/wipe cache, thrn power off! Ive done all of these steps multiply times, and nothing!!! Ive tried doing the hold volume down key, and power at same time, ive tried to do put my phone in safe mode, nothing will fix this!!!! Please someone help me, my phone is less then 3months old!!!!!

  45. ali khammari says

    my wileyfox pro wont turn on but willl restart .
    i have tried all the steps and every”fix” out there . i just bought the phone and it started doing this right after it told me to restart the phone for an update . the only app i downloaded was twitter.

  46. deltaburger says

    I’ve got a Galaxy J3, I tried this but it hasn’t worked. Mostly, my phone is stuck in a bootloop where I turn it on, and after about 10 to 20 seconds it restarts until I have enough time to physically turn it off or remove the battery. What should I do? I’ve tried a few different “fixes” but nothing seems to be working.

  47. Rickal says

    I have a huawei mate se it had a system update but my mom forced its power off during its reboot phase and now it keeps powering on by itself but it doesn’t pass the boot screen.

  48. Jade says

    thank you SO much, my company phone was stuck rebooting and if it wasn’t for this advice i’d have to tell my boss her phone was broken X_x

  49. Peter Jeffery says

    I have a Leagoo Z7, that is suddenly stuck on the ‘Powered by Android’ Screen at start up.
    I can’t access Recovery with Power and Vol – buttons, nor is the phone recognised when I connect it to Laptop.
    Battery removal makes no difference.
    Does anyone know how to fix please

  50. David Price says

    I had an alcitel , cant remember model but was massive in size screen wise . After 2 weeks it was on charge and I looked at it and was on start up options, clear data , restart , factory mode etc but when selecting any option it restarts and goes to same screen again , tried all options on list . Phone was only 2 weeks old but unfortunately I lost receipt and the shop I purchased from didnt have a clue , they tried using you tube basically. Any help at all appreciated.

  51. Garry Atchison says

    Umidigi S3, got to the recumbant android icon and no further inputs requested or accepted.. then back to logo screen on permanent loop.

  52. Mae Babkeg says

    My MI phone won’t open up. It would dhow the logo and that’s it. it can even stay that way for hours. What should I do?

  53. raymond says

    hello,
    On my huawei p10 lite this did not help. When I press volume down and power together I get fastboot and rescue mode.This battery is new but all of this can only happen when the phone is on a power cable, if not it wont switch on. When on , it is stuck on the reboot mode. When the huawei logo appears it goes off and on again in that loop….please help.

  54. Neliswa Nozigqwaba says

    My kids we’re playing with my phone when they put too many patterns and it says deleting all data but its been stuck on that screen for hours and I’ve tried ur method of volume and power buttons but it restarts then goes back again.

  55. bazs says

    my umidigi a5 pro just keeps turning on an of straight after the umidigi logo an just keeps turning on an of by itself iv tried all these steps an still nothing an iv tried it countless times for up to 30 seconds even tried different combinations with the buttons an nothing please help it also says orange mode in tiny writing

  56. Scebi Mhlongo says

    I wiped my phone since it has problems, and rebooted it. When I turn it on it show that I have to select country language which is English South Africa, then to wifi connection. The problem is here, firstly I connected it using Hotspot but eventually said it can’t connect and that’s where I am stuck. Please help. Sumsung j5

  57. Pelonolo Seapi says

    My phone will last for a couple of hours then overnight it gets stuck in a boot loop all I hear all night is the sound of it switching off multiple times until I wake up to the restore page saying I should factory reset. I have factory reset every day for the past two weeks to no avail, I tried safe mode I tried those *#2.. codes and still my phone is effed.. it’s not even an old phone

  58. Arron says

    When starting up my phone. (V30) I found it gets stuck on the “unlocking” screen While its still encrypted. It accepts my password/pattern but it then it just spins the blue line around the lock forever and ever. Putting it in safe mode did not fix this.

  59. Rich says

    I tried to reboot my l-50 held the volume button down nothing the manufacturing screen still on what can I do?

  60. Nicole says

    I fixed my phone woo it was stuck on the android recovery page and my phones voulume buttons only sometimes work. I tried to reboot it but each time it ended up on the same reboot page so I tried factory resetting it that didnā€™t help much so I simply followed this page and pressed my volume down and power button till my screen went black and it worked sad I lost my data but thatā€™s just fine with me Iā€™m glad this worked =D

  61. Robin Clemens says

    Hi Technipages,

    I have an older phone LG K7 on Metro PCS. The first screen comes on but then it fails to go to the next screen so I can enter my pin code to sign in and log on.

    I have photos in my phone gallery that I don’t want to loose. Very important from the campaign.

    Do I have to get a new phone or can this one be saved?? How can I get my photos out of the phone and into the Google cloud??

    And lastly I can’t access my G mail account because it’s tied to my phone # & the phone won’t work!

    It’s all a big mess!!

    Any help would be much appreciated. Thank you & Happy Thanksgiving!

    Best always, Robin C.

  63. Lilly says

    Regardless of what button I push, the only option is factory reset. No discovery mode and no safe mode only factory reset. This is why I don’t like Android. Didn’t jailbreak the device, only downloaded apps. No more Android phones for me.

  64. krystalyn says

    my nokia 2v android phone is stuck on the restart screen where i went to restart it cause i was being slow , but now it wont do anything its stuck on that screen plzzz help me

  65. Randy Wisdler says

    I have a ZTE axon 7. I replaced the battery and it won’t turn on. All it does is beep every 30 sec or so, and the red light comes on when it does. I’ve tried the power button/volume button thing, but can’t get anything to come up on the screen. I’ve had it plugged in to the charger for hours and still nothing. Any help would be greatly appreciated.

  66. Apollo says

    I have an LG V30 (ThinQ.) This might be a bit off topic, but this was the only place I found that I can talk to someone. About the Force Reset/Restart I always have to do it almost every time I wake my phone up/turn it on. Is there a reason why I doesn’t turn on unless I do a force reset?

  67. Isaac Hudson says

    I WAS ABLE TO FIX THIS WITHOUT WIPING!!! This requires close following of instructions, and a little bit of technical skill, but is worth it if you don’t want to factory reset your phone.

    tl;dr: Use the first link in this post to fix your phone. If you’re on a nexus or pixel phone, use the second link for the android files, if you’re on a different type of phone you’ll have to find a different version.

    After calling google and them providing no help whatsoever, I looked for several hours into how to pull some files off my device without wiping it since they were not backed up. This is basically not possible without having at least turned on developer settings prior to the update, and ideally without having rooted the device (not recommended, also not possible without having at least developer settings on.

    So I decided to try some other versions of android. While a phone is stuck in a bootloop, you can restart it in fastboot by holding down the power button until it restarts, and then holding down the volume down button. This puts it into a mode called fastboot. From there, you can use the volume keys to navigate to Recovery Mode, and press the power button to select. Inside that, select “Apply update from ADB”. ADB stands for Android Debug Bridge, which basically means your computer can communicate with your phone through a USB cable. Generally you can do a lot within this mode, but since we got to it while the phone was off, all you can do is install different versions of android. Here is an article detailing how to get into this mode and then how to sideload a different android version: https://9to5google.com/2018/08/06/how-to-sideload-android-9-pie-ota-google-pixel/

    My phone got stuck in bootloop while updating to android 10 on my pixel 2, so I tried sideloading a couple versions of android Pie. This site has various other images (versions) of android for nexus and pixel phones, though you can find other phones’ images from other sites: https://developers.google.com/android/images. Basically you want an “OTA” (over the air) image, because that means it will not wipe the device when sideloading. For my phone, I tried the latest two versions of android 9, with no luck. Each time returned a bootloop. In one last attempt, I thought that maybe the bad version of android 10 was “QP1A.190711.019”, so I tried “QP1A.190711.020”. I restarted my phone and it booted up!

    Hopefully this helps others who were in the same situation as me. If it works, you should definitely back up your phone as soon as possible.

  69. Alex says

    My Infinix Hot 6 has refused to boot, and i have followed the step to boot it here, but yet in refused to boot

  70. Heidi says

    I have a vodafone and it just stay on boot can’t log in i have wiped data and reset factory cleared cache but still nothing wants to work

  71. Fran says

    I have a Samsung Galaxy S7. It is stuck in recovery booting. I can not get it to shut down and it will not charge.

  72. Dan says

    No. I have huawei y7 pro 2019 which turned off by itself and keeps on showing the guawei logo for so long and wont turn on completely. Please help me

  73. Someone333 says

    I have a huawei y7 2019 and all of a sudden it turned off. After that it keeps showing the huawei logo then it turns off and its like a loop, been like this for like 10 minutes from now and i tried everything. PLEASE HELP

  74. NOSIKU NOWANGA NATHAN says

    My phone is itel 1407.
    Whenever it is switched off and turned on it does display on the screen ā€œwelcomeā€ as the first thing and requires you to search for Wifi , update , input your email address and eventually have it opened completely and all the that might have been saved on phone internal storage will be wiped away automatically .
    I update the phone and the problem keeps on repeating itself over and over and currently more than 95ā„… of the whole 8gb storage is claimed to be used up by the system when in actual sense it use to be 2.9 GB to 3 GB use to be occupied by the system and often it fails to switch on but if it does then it will keep up showing loading and switching off itself over and over

  75. Richards says

    My HUAWEI y520 keeps coming on boot mode when i want to wipe it and keeps switch itself on and off

  77. Chris says

    I did the data wipe and factory reset and then I went into reboot and I’m still getting stuck in the same boot-up loop that I was stuck in before. It gets to the “Google” screen and it stops there.

  78. James says

    Hi. I have motoscan 6050. And it is on a recovery boot loop. There is no volume control. Tried all combinations but still can’t get out of the loop. Would appriciate very much your help.
    Thank you.

  79. Hammed says

    Am also facing this kind of problem. I tried doing a system update on my Infinix hot 6 it got stock in a bootloop. I have tried a hard reset and data wipe but the problem has not stopped. How can i cover my phone back, please help

  80. Perryl says

    Hello, I tried doing a system update on my Infinix hot 6 (something I have done several times in the past) but it got stock in a bootloop. I have tried a hard reset and data wipe but the problem has not stopped.

  81. KR says

    I have a Pixel. It’s stuck in bootloop and i’m not able to reset it by pressing the power button and volume down button. It again goes off.

  82. Charles Broam says

    Iview Suprapad 1066TPC. No volume buttons. Only a power button & some kind of reset button. Pushed & held both down, Got a Sleeping Android: No Command. Regular power button only, and it’s back to the never-ending cycle of trying to boot.

    Now what? (oh, yeah! No SD Card, just internal memory)

  83. Angelique says

    I have an Alcatel 7. I did all the steps. For this phone I have to put in a password before the phone finishes starting. When it took me there it said the phone was in safe mode than it did the same thing and went to the process of turning on and continued to stay on that. I haven’t even had this phone for a month. What do i do now?

  85. Ken says

    after a factory data reset, My Huawie Y6 keeps on rebooting when the battery gets 19%-18%… untill it consumes the battery till it gets zero.
    I did factory data reset again but it is still the same when it gets 19% down

  86. Melissa Manzella says

    My Motorola android phone just started restarting on its own even when the battery was at full charge. it keeps rebooting to the blue start up screen. I have done the pressing down and holding the power and volume buttons until the black screen comes up. it says to connect to a USB port, so its connected to my computer as we speak. every mode I try to put it on, it does nothing. Going to factory, restore, etc… and nothing. just restarts again. It does start and asks for my password. other than that. it does nothing else. Can you help me fix this, or is my phone garbage now? I have gotten it bran new for Christmas and didn’t start using it until Feb 2019. I can use as much help as possible. I really like this phone, and it has so much important stuff on there.

    Please help!
    Thank you!

  87. ron says

    I have an alcatel acndroid phone. My phone was doing a system upgrade when it froze for about twenty mins. I tried to reset the phone and it just shut off. everytime I try and reset or turn it back on it just goes to secure reboot failure. I tried to charge without the case and its still showing the same thing.
    What else can I do to make this phone work?

  88. Infinity Jimenez says

    it did turn off my phone but after that, it remained on the boot screen. I have an Lg Sylo 4 so the battery is unremovable. I got this phone last week have not dropped it or wet it, it’s brand new.

  90. Life says

    TCL XL from straight talk, won’t reset… Stuck in loot, saying, Secure boot failure! Nothing’s helped..ā€¦.

  94. Ce garnez says

    My alcatel pixi 4 6.0 has gone into boot loop. I have tried all ways to get it to boot up correctly. Nothing yet.

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