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Android: Error “Can’t establish a reliable data connection to the server” When Adding Account

Android: Error “Can’t establish a reliable data connection to the server” When Adding Account

By Mitch Bartlett 36 Comments

Some users of the Android OS are experiencing problems when they try to add accounts to their phones. They get an error:

Can’t establish a reliable data connection to the server.  This could be a temporary problem or your SIM card may not be provisioned for data services. If it continues, call Customer Care.

Here are some things you can try to get things working right.

Fix 1 – Try Another Data Connection

Attempt to connect to a different network and see if that clears up the problem. For example, if you are connected to a Wi-Fi network, try connecting to the mobile network instead and vice verse. Some users have reported fixing this problem by simply resetting their wireless router.

Fix 2 – Check Date & Time

The date and time must be accurate for things to work. Wait for your wireless carrier to update the time automatically, or set it manually under “Settings” > “Date & time“.

Fix 3 – Reset Google Apps

Sometimes, simply clearing Google Apps resets things just right.

  1. Go to “Settings” > “Apps” > “Google Apps” > “Storage“, then tap the “Clear data” button.

Fix 4 – Modify Host File (Root Access Only)

This fix is for Android users with root access only.

  1. Download and install Root Explorer.
  2. From Root Explorer, select “mount r/w as r/o” on the top screen.
  3. Open the “etc” file.
  4. Open the “host” file.
  5. Change 2nd IP address by adding # in front of it.

Fix 5 – Use YouTube as a Workaround

This fix works on older phones.

  1. Open the YouTube app.
  2. Press “Menu“.
  3. Tap “My account“.
  4. Tap “Add account“.
  5. Take the account information that you are having problems with and add it to YouTube.
  6. Press “Home” to return to the main screen.
  7. Press “Menu” and go to “Settings“.
  8. Tap “Accounts & Sync“.
  9. Select the new account and set the sync settings as desired.

Now everything should work as intended.

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Comments

  4. Richards Kachedwa says

    I did factory reset on my device and after that I wanted to sign in my Gmail account and am getting the following message. Can’t establish a reliable connection to the server. This could be a temporary problem or your Android device may not be provisioned for data services. Please assist

  7. Mubasher Hassan says

    AMAZING……
    adding #sign before ip address it really worked like magic

  10. SM says

    Thanks so so much. Step 4 worked well now I can access my account settings from my phone and also access play store.

  13. siddhant says

    It doesn’t work where to put # send me video or link my mobile is colors x80 and it is rooted.

  15. Gagan says

    may i know what happend to android after adding #sign before ip address it really worked like magic
    pls reply

  17. Shandy says

    Just got back an old Samsung phone and tried adding an existing Gmail account to it and kept getting this error.
    Did the Factory reset, wiped Cache partition, rebooted, tried Airplane mode, tried with and without SIM, Background data off and on, tried Youtube app which simply carried me right back to adding a Google account… internet was working fine over Wifi but Google Maps app insisted that it needed a data connection…
    Decided to check IP address and shockingly it had an IP of an existing device!
    Went in Advanced settings of the Wifi and assigned a static IP…BAM! Google account added!!!!

    Hope this helps someone else!

  20. Oluwaseun Olatunde says

    Many thanks.

    It worked when I connected to my phone’s data connection via Mobile tethering.

    Apparently my Mifi device had some block options which did not allow connections, its sorted now.

  29. Robert Oga says

    my date and time are superb and I’ve tried each step but things just can’t work.
    The problem still persists as.

    ‘No reliable connection to the server’
    This may be a temporary problem or you may not be provisioned for data services. If it continues, call customer care.

  30. NovaD says

    Thank you very much. It is a big help.
    For how many attempts fixing the problem, Now you saved me. :)

  33. bilal says

    4th idea work correctly love you brother I’m searching that thing for a year now final i can use play store by just adding #

  34. Matthew A. says

    i have done all three above even the 4th and all doesnt work well i really want to play at this emulator but well it cant :) so i am hoping for some help from u guys :)

  36. musa says

    Hello sir how to unlocked data and play store services I am temporary block by Google buying illegal app

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