Zune: Perform Factory Reset

by Mitch

in Hardware

Perform a factory reset on your Microsoft Zune music player if you want to wipe all of the data compeltely off the device.

1. Press and hold Up while pressing and holding Back.

2. When the devices starts to reset, hold the Back + Center + Play buttons at the same time.

The device will delete all the data and complete the factory reset.

Last modified December 14, 2011



{ 6 comments… read them below or add one }

Shawn December 1, 2011 at 8:24 pm

Still wrong for the 30gb. Do the restart, then it is Back + Left + Center together.

AJ Longstreet September 27, 2011 at 10:11 pm

Works fine on my 120gb

Steve March 30, 2011 at 7:41 pm

This does not work on a 30gb. Up and back (left arrow) are good to reboot, then it’s back+right side of disk+play/pause (all three) to reset.

William December 19, 2010 at 3:37 am

Did you get the correct procedure for the 120gb? Will you share it?

Cory November 28, 2010 at 3:59 pm

this isnt working on my 120g

Kevin July 24, 2009 at 10:45 am

Thanks. I have been looking everywhere for this. Its talked about but not spelled out.

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