XP: Windows Explorer Crashes When Opening Folder With Corrupted Video Files

A problem may occur when you open a file in Windows XP that has a corrupted video, image files, HTML pages, or MP3 file, Windows Explorer crashes.

You will need to somehow access this folder so that you can delete or move the offensive file to another location. You will need to unregister 2 DLL’s to prevent the Windows from previewing the file, which is what is actually causing Windows Explorer to crash.

1. Click Start > Run and type regsvr32 /u shimgvw.dll and click OK.

2. Click Start > Run and type regsvr32 /u shmedia.dll and click OK.

3. Delete or move the file that is corrupted.

4. Click Start > Run and type regsvr32 shimgvw.dll and click OK.

5. Click Start > Run and type regsvr32 shmedia.dll and click OK.

Comments

  1. ClayMart says

    It took a while to figure out the right search terms but when I did it brought me to your post here.

    I had a couple of corrupted video files in a folder on a thumb drive. I could open the folder in Windows Explorer and everything was fine until I scrolled down the page and the corrupted files were visible. Then Explorer shut down. Somewhere online it was mentioned that this was due to Windows attempting to generate thumbnails of the affected files.

    The fix you posted here worked perfectly. Gotta love a simple, elegant solution. Thanks for sharing this this bit of info.

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