When viewing Folder Options in Windows XP, the General and View tabs are missing. To try to fix this problem, try the following steps:

1. Click Start > Run, type regsvr32 browseui.dll and click OK

2. Click Start > Run, type regsvr32 shell32.dll and click OK.

Check to see if that worked. If not, continue with the following steps:

3. Go to Start > Run, type msconfig and click OK.

4. Click the Expand File button.

5. Type browseui.dll in the File to Restore field.

6. In the Restore From filed, enter the path to your XP CD or the I386 folder on the C drive (if present).

7. In the Restore To field, type C:\Windows\System32

8. Repeat steps 5 through 7 but restore the shell32.dll file instead.

Repeat steps 1 and 2 and hopefully you will be able to see the General and View tabs now.