I had a problem where the Fax service in Microsoft Windows would not start. Every time I started the service, it would show as “Started” then stop on it’s own. Fortunately, I was able to fix this problem.
When the Fax service won’t start, it’s usually caused by a corrupted fax file. The service just can’t process a certain fax. To fix this problem, you will have to clear the corrupted fax out of the folder. This process can be difficult because if the Fax service is not running, it will not display faxes in the queue.
You will have to perform these steps:
- Hold down the Windows Key and press “R“.
- Type “services.msc“, then press “Enter” to bring up the list of Widows services.
- Ensure the “Fax” service is stopped. If not, right-click it, then select “Stop“.
- Open the file explorer and navigate to one of these locations:
- In Windows 8. 7 or Vista, go to “C:\ProgramData\Microsoft\Windows NT\MSFax\Queue“
- In older versions of Windows, go to “C:\Documents and Settings\All Users\Application Data\Microsoft\Windows NT\MSFax\Queue“
- You will now need to determine which file is corrupted and causing the service to stop. You could spend all day doing that. If you can afford to lose the faxes, simply delete everything in the “Queue” folder. Otherwise, you can move groups of files out of the folder until you narrow down the culprit.
If these steps don’t solve your problem, it might be because of a problem with the Print Spooler. The Fax Service relies on the Print Spooler service to function. Follow these steps if the Print Spooler service will not stay started.