Today I tried to launch a Microsoft LiveMeeting session from a link provided to me via email. When I clicked the link or copied and pasted the link into Internet Explorer, I received the following error message:

Error loading C:\Program Files\Common Files\Microsoft Shared\LiveMeeting Shared\RtcRouter.dll

The specified module could not be found

Luckily I found a patch that fixes this issue. Just click this link and then click Accept Terms and Install Client. Then run the file. You’ll have to exit out of Microsoft Outlook prior to running it. Once it’s completed, LiveMeeting should work just fine.

Today I was trying to map a network drive on my computer. I right-clicked the folder and selected Map Network Drive. After selecting the drive letter I wanted, I clicked OK and got the following error message.

The mapped network drive could not be created because the following error has occurred:

Multiple connections to a server or shared resource by the same user, using more than one user name are not allowed. Disconnect all previous connections to the server or shared resource and try again.

Clicking OK yielded another error.

The network folder specified is currently mapped using a different user name and password. To connect using a different user name and password, first disconnect any existing mappings to this network share.

Hmm. I didn’t think I had any mapped drives. I checked My Computer. Nope, no mapped drives there. I then went to Start > Run and typed net use. I had a mapping showing there, but it wasn’t assigned a drive letter. I had to delete the resource using the command net use /delete \\servername\foldername

I tried to map the drive, and it worked! Amazing how you still need DOS to figure things out easily sometimes.

See Also: Windows: The Network folder specified is currently mapped using a different user name and password

15 minutes is too early for Outlook 2010 to remind me that I have a meeting at 9:00am. Let me have 10 more minutes of peace! You can change the default amount of time that it will alert you to an appointment.

1. Click the Office button in the upper-left corner.

2. Select Options.

3. Click Calendar.

4. Change the Default reminders to 10 minutes, 5 minutes, or whatever.

The Clipboard in Office 2010 doesn’t come on automatically like it does in other versions of Office. You can turn it off or on with these steps:

1. In Excel, Word or Powerpoint, Click Home.

2. Click the arrow next to Clipboard. This will enable or disable the Office Clipboard.

If you’re in Outlook, this can be done from the Message tab when you are composing a new message.

I use Excel a lot. Every time I launch it, it wants to display the Office Clipboard toolbar in the side panel. It’s annoying! Luckily I found out how to prevent it from appearing.

1. Hold down the Windows Key and press R, or click Start > Run.

2. Type regedit and click OK.

3. Navigate to the following:

• HKEY_CURRENT_USER
• Software
• Microsoft
• Office
• 11.0
• Common
• General

4. Right click General and select New > DWORD Value.

5. Give it a name of AcbControl and press Enter.

6. Double-click AcbControl and click Edit.

7. Give it a value of 1 and click OK.

Now the Office clipboard should no longer make an appearance.

See also: Office 2000 Instructions

If your Zune HD screen doesn’t rotate any longer, you may have to reset the Accelerometer.

1. Place the Zune HD on a flat surface.

2. From the Home screen select Settings.

3. Select About.

4. Select Reset Accelerometer.

5. Press OK.

6. The Accelerometer will be reset. Select OK to finish the process.

See Also: When you move or rotate your Zune HD player, it does not respond

To connect to certain routers, you may need to know the MAC Address of your Zune HD. Locate it with these steps:

1. Select Settings.

2. Select Wireless.

3. Select Information.

The MAC Address will then be displayed on the screen.

Add a song to your Quickplay list on the Zune HD media player.

1. Tap and hold an album, video, or the genre.

2. A menu will appear where you can select Add to Quickplay.

If your Zune HD has become frozen or is not responding, you may need to reset it. Just press and hold the On/Off button for about 10 seconds and the device should restart.

If you still have problems or experience regular issues with the device, you may want to think about restoring your Zune HD.

Some Zune HD users might be perplexed with how to turn off the Zune HD. Simply pressing the Power button alone doesn’t do it. You actually have to press and hold the Power button for about 2 to 3 seconds to power it off.

In Outlook 2010, you can easily export your email, Calendar, Contacts, Tasks or other data. This comes in handy when you would like to backup your data or move your data to another computer.

1. Click the Office button in the upper-left corner.

2. Click Saving.

3. Click Export.

4. Click Export on the right side.

5. Select Export to a file and click Next.

6. Select Outlook Data File (.pst) and click Next.

7. Choose what you would like to backup. Calendar, all Personal Folders, Inbox, etc. Click Next when ready.

8. Provide a location and filename to backup to. Click Finish.

You may want to store this file safely on a backup drive, flash drive or network drive. That way if something happens to your hard drive, there isn’t a single point of failure.

By default, Word 2010 automatically saves copies of your work in case something happens while you are working. You can enable or disable this feature with the following steps:

1. In Word, click the Office button in the upper-left corner.

2. Click Options on the left side.

3. Click the Save button on the left side.

4. Check/Uncheck the Save AutoRecover information every box or make changes to the information as needed.

Enable AutoArchive in Outlook 2010 to reduce the size of your mailbox data. All items will be moved to a single data file.

1. Click the Office button in the upper-left corner.

2. Click Options on the left side.

3. Click Advanced.

4. In the AutoArchive section, click AutoArchive Settings…

5. Check the box next to Run AutoArchive every, and make changes to the rest of the data as needed.

I do not like the Outlook Today page. When I start Outlook 2010 up, I just want to get to looking at my email. You can set Outlook to open to your Inbox or any other folder instead.

1. Click the Office button in the upper-left corner.

2. Click Options on the left side.

3. Click Advanced.

4. In the Outlook start and exit area is an option to Start Outlook in this folder. Click Browse…

5. You can then choose to start from Inbox, Calendar, Tasks, etc.

Put an email signature at the bottom of all of your email messages in Outlook 2010.

1. In Outlook, click the Office logo in the upper-left corner.

2. Select Options.

3. Click Mail on the left, then click Signatures…

4. Click New.

5. Give the signature a name. Any type of name will do. Click OK when done.

6. Now you can provide a signature in the box below. Make it look exactly how you would like it to look.

7. Click OK, then OK again and you’re done.

Add a Personal Folder to Outlook 2010.

1. Click the Office logo in the upper-left corner of the screen.

2. Select Account Settings then Account Settings… again.

3. Click the Data Files tab.

4. Click Add…

5. Either browse to an existing PST file that you already have, or provide a file name to create a new Personal Folder.

6. Click OK, then Close.

Of you are an Outlook 2010 user in an Exchange environment, you can easily set an Out of Office message if you’re going to be away for a few days.

1. In Outlook, the Microsoft Office button in the upper-left corner.

2. Click Info on the left side.

3. Click Automatic Replies (Out of Office). If this option is grayed out, you are not connected to an Exchange server and will not be able to use this feature.

Fill out the information as needed. The email server will handle the rest while you’re gone.

Password protect your Word 2010 document. You can prevent people from viewing or modifying documents unless they have a password with these steps.

1. Click the Save option in the upper-left corner (disk). If you’ve already saved the file, you will need to click the Office logo and then click Save As…

2. Click the Tools menu in the lower-right corner of the window. Select General Options…

3. Enter a Password to open or Password to modify or both. Click OK when done.

4.  Retype the password(s) when prompted. Click OK.

5. Click Save.

Enable the BCC field when sending an email from Outlook 2010.

1. Start your new email message or reply.

2. Click the Options tab.

3. Click Bcc.

The field is now turned on and ready to use to blind carbon copy recipients.

If you have sent out a message that you would like to have a second chance at sending, you can recall it in Microsoft Outlook 2010.

1. Go to the Sent folder or other folder where your sent items are stored.

2. Open the message.

3. Click the More Actions option in the Actions tab.

4. Select Recall This Message…

5. Choose whether to Delete undread copies of this message or Delete undread copies and replace with a new message.

6. Click OK.

This option will only work for people that are using Outlook or other compatible email client.